Dubailist.com
United Arab Emirates
Reviews (6)
10 years doing tech and ecommerce tried all authors , 90% of them are good This company always failed to deliver a complete solution . and worst of all, once you pay them , forget about refund no matter what trust me , you see 4.8 review, i know for a fact most of it are made up
there is no way to contact the author!!! their website only redirect us to shopify
used the app for 10 minutes they charged me $358 althjough i unistalled it as its not compatible with my goal
Developer reply ·
Hi "Dubailist.com"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response.Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
crashes alot
Developer reply ·
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you experienced crashes while using our app. Please note that we investigated the issue immediately after your message and responded within minutes. The problem has been fully resolved, and the app is now running smoothly for all users. We take great pride in providing a reliable and high-quality app experience, and we’re always here to help if you run into any issues in the future. Please feel free to reach out to our support team anytime — we’d be happy to assist you further. Thank you for your understanding, and we hope you’ll continue enjoying the app.
the team is highly responsive must handed it to them
Developer reply ·
Hello! Very sorry, during the latest week there are several Shopify stores for which the Shopify API requests of Products fail with the error code "UNAVAILABLE", saying that a certain products page is not available to read. We have raised this issue with Shopify, and they have confirmed that they are investigating the issue. Sadly, we cannot fix this from our end, and all we can do at the moment is wait for Shopify's solution. As soon as we get an update from Shopify, we will let you know... ================ UPDATE 2025-08-22: ================ Shopify has resolved the API issue and the Merchant has confirmed that their export has completed normally now. Also Shopify informed us that they will monitor any further such incidents and will work on fixing the root causes of such errors. Also, we will do our best to continue monitoring those issues from our end, and will inform Shopify as soon as we notice such. Sorry once again for the trouble caused, and very thankful for your responsiveness and collaboration on resolving this issue for you.
The app is amazing, and it works perfectly, but you need to set it up properly because their customer support is amazing. They are accommodating, especially Mr. Safouh
