← Merchants

Damond Motorsports

United States

Reviews (3)

★★★★★
Shopify

it would be nice to be able to use shopify catalogs to add products, or a specific collection, or even just a tag. Having to manually add products to this, when we're already tagging them and adding them to catalogs is an extra step. We also have some "free shipping over $xxx" that doesn't integrate with this. Other than that, it's pretty seamless and easy to use.

on Shopify Collective: Supplier · 4 months using the app
★★★★★
Shopify

So far so good. Affordable, did what I needed, and really quick customer Service. Hannie made some customizations for me realtime. This lets me add an optional item to a bundle without having to make a SKU for each option for with/without. Can make it so the added items show up as individual items, which helps me with multiple warehouse fulfillment. Real easy to use also.

on Easify Custom Product Options · About 2 hours using the app
★★★★★
Shopify

I have a love-hate relationship with this app. The basic functions of being able to make and send POs, and see/sync inventories and invoices is great. The forecasting is so-so, and doesn't always display the data you need to see. Integration is also a PITA if you have a complicated store with multiple warehouses, and 3rd party fulfillment...I turned the 3P warehouses off in the settings, why are you still importing their inventory and variants? Customer service is also lacking. You CAN'T call them. There isn't a number. So you're stuck sending chat messages, waiting for a response, then playing chat tag for days. I've also gotten incorrect information, with them not knowing they had some functionality that I found by clicking around, and being misinformed about how some apps integrate. This app does save me time, but if I had the time to find another similar app, I'd jump ship.

Developer reply ·

Hi there, Thank you for taking the time to write a review, it's a shame to see a love-hate relationship with our software, but your feedback is appreciated and it is always useful to hear genuine experiences from customers. We are limited by what we can do regarding the setup of products from an external system, however I understand that we have provided guidance on how to align IP with that system so that the issue can be overcome. In addition to this I will make sure that we reach out to you and check that you have everything you need in relation to that matter. Finally in relation to your feedback about forecasting, it would be great to get more information about the data sources you would like to see, we will ask about this when we reach out to you. Kindest regards, Ade Inventory Planner by Sage

on Inventory Planner by Sage · Over 3 years using the app