Goldie Swimwear
United States
Reviews (5)
If i could give zero stars I would. Absolutely not "easy to set up" like I was sold on the initial sales phone call
Developer reply ·
Hi, Goldie Swimwear team. We’re sorry to hear that your experience didn’t meet expectations. Gorgias is designed to be self-onboarding-friendly, and while many customers are able to get set up quickly, we understand that this can still feel overwhelming depending on your needs and familiarity with the product. This is why our Support team is at everyone's disposal, to help you if you get stuck. We're sorry to see you did not get in touch with us and shared your struggles, as I am sure our agents would have been more than happy to help. We appreciate you sharing this feedback. We will make sure to continue improving our onboarding resources and make the platform feel less intimidating.
wish there was easier in app help-- i had to use shopify ai in a separate window to help me set up a flow correctly
Just installed + it's been seamless! Wanted to capitalize on a popular product even when out of stock and continue capturing sales :) Had an issue with the pre order button not showing on the product page but was able to get it fixed within minutes on the support chat
Developer reply ·
Thank you for your review! It’s fantastic to hear that the setup was smooth and that you’re making the most of your popular products. Shashi was glad to assist you with the pre-order button issue. If you have any more questions or need further help, feel free to reach out. I hope you get tons of preorders! :) - Sneha / Merchant Success
