Rogersound Labs
United States
Reviews (6)
Victor did a great job helping me move a review that had been incorrectly assigned to the wrong product and then went on to show me how to prevent it in the future. Nice customer service!
Hard to install and never got working correctly. Communication with support didn't yield the results we'd hoped for. Could not get the system functioning consistently, resulting in angry customers. Also, a HUGE issue was when we performed an uninstall of the app, their code was left in our system and we had to pull it out ourselves. Sloppy coding practices. Would not recommend.
Jolo was very quick to help with troubleshooting and fixing my issues.
Fantastic. A bit of a learning curve but acceptable for the amount of power and flexibility this provides. Also, the customer service is amazing. They have an open Slack channel and an AI bot that can answer most questions. If it doesn't right away, the staff usually jumps in to help clarify. Excellent product.
Developer reply ·
Wow, thank you so much for your excellent review! You just made our day! It is worth trying the hardest - because of the people like you. 🫶