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The Barrel Tap

United States

Reviews (5)

★★★★★
Shopify

Patti was one of the best customers services person we have ever worked with. Not only she took a call at 8PM but helped us get set up in 30 minutes things that would take us few hours to get set up properly and run smoothly. Highly recommend this app just based on the support we got today.

on Upcart—Cart Drawer Cart Upsell · 2 days using the app
★★★★★
Shopify

Great app but horrible support. They are never on a their app chat! and when you email them they respond like a robot without proper english! We have contacted them 3 days in a row about our orders not auto fulfilling because of their product but no care in the world to respond to their customers even though we are on their highest plan that promises "expert Support"

on Simply Shipping Protection · 10 months using the app
★★★★★
Shopify

Highly recommend this app. It does not just get the job done, but has some of the best customer service on the app store. Abbie responded to me within seconds and fixed all the concerns and issues I have at very rapid pace. This is app is a must if you have returning customers.

Developer reply ·

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

on Rivo: Loyalty Program, Rewards · 6 months using the app
★★★★★
Shopify

Esther helped with every question I had. Best customer service support on the App Store. Impedimenta reply and no hold time at all. Highly recommend this app.

on Avada AI SEO Image Optimizer · Almost 2 years using the app
★★★★★
Shopify

Fastest Customer Service I've Had experience with. They respond right away and fix anything you need instantly. Highly Recommended

on Appikon ‑ Back In Stock · 4 months using the app