← Merchants

Penny & Rose

United States

Reviews (7)

★★★★★
Shopify

**Outstanding Support — Thank You, Muhtasim!** I wanted to give a special shoutout to **Muhtasim** from Zepto's support team for his exceptional help! We had been spending hours trying to troubleshoot a particularly frustrating issue with our live personalization preview. After reaching out to Zepto, Muhtasim responded quickly, understood the problem, and went beyond simply offering suggestions—he actually implemented a custom fix that addressed the issue across both our live and preview themes. What we had spent hours going in circles trying to resolve, he was able to tackle remarkably quickly. It's refreshing to work with a support team that's not only responsive and knowledgeable but also willing to take the initiative to solve a problem. Thank you, Muhtasim, for your outstanding service and for making a complicated issue so much easier. It's greatly appreciated!

on Zepto Product Personalizer · 11 days using the app
★★★★★
Shopify

on Shopify Flow · About 3 years using the app
★★★★★
Shopify

I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier.

Developer reply ·

So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support

on B2B Wholesale Hub · Over 6 years using the app
★★★★★
Shopify

The order templates are really nice. Great app - great support. Very timely response to any issues / questions.

Developer reply ·

Thank you for taking the time to share your 5-star rating with us 🤩 Kind Regards, Sarah / FORSBERG+two

on Order Printer Templates · Almost 5 years using the app
★★★★★
Shopify

I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.

Developer reply ·

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖 Lisa - Smile Team ✨

on Smile: Loyalty Program Rewards · Over 3 years using the app
★★★★★
Shopify

The apps works perfectly. Exactly what I needed to make my reviews process much more robust. The support team was awesome (especially Dor who went above and beyond to help me).

on Loox ‑ Product Reviews App · 6 days using the app
★★★★★
Shopify

The best customer service. Min is incredibly responsive and quick. Could not be happier with this app and company!!!

on Bespoke Shipping · 9 months using the app