FrenchSoaps
United Kingdom
Reviews (4)
Clever and easy to use but very very repetitive and tedious in format. I am spending longer 'tweaking' the output than actually writing honestly and personally and creatively. Yes, I think it will improve SEO, but I want my customers to trust us as a product authority and what I'm getting here is too fake and generic.
Developer reply ·
Thank you for your feedback. It is very valuable. Our new feature is currently in development, and we look forward to it being launched to help you (AI assisting you in writing better blogs). Once it is live, I will invite you to experience it right away and look forward to your feedback.
Like it, don't love it. I'm not sure of the value of this and why it is a separate app to the very competent EG auto add to cart app. The concept is strong but the options limited and only work in the 'draw' not the full cart. When the 'draw' is out, the options are static and so it is difficult for a customer to scroll their cart on mobile as the static upsell covers most of the screen. I've stuck with it as I am using the EG auto app. If I had found this in isolation I wouldn't be using it until it is developed further.
This is simple to set up and the support is quick and efficient. The 'add to cart free' works seamlessly in both automated and selection. I have rated 4 rather than 5 star as the upsell benefit of the app only has a pop up option. I'd like to see an option of a pop up, or an embed on product pages or at the checkout to avoid having multiple popups throughout a customers journey. For this reason I will still need to be using an alternative upsell app, I'd hoped to, and would combine both tasks within EG Auto if that had been feasible. However I thoroughly recommend this for it's title, it certainly 'does what it says on the tin' and does it very very well.
Shocked by the lack of onboarding, as this had been promised. I find the whole platform very slow and unresponsive to the point of unusable at times. The lack of 'support ticket ' system makes it impossible to manage help and issues. Nobody takes ownership of issues. Lack of outsourced specialists to code complex flows and Klavyio don't offer this as an extra. For a program that is part owned by Shopify and designed to work with it, I don't understand how it has such traction. Generally I am really disappointed. I will be looking for an alternative once I am further through my contract.
