EasyGenie

The app is inexpensive and the developer is responsive. However, this app requires a lot of manual configuration and pasting in codes and tags, something that was not made clear in the app's description and does not scale for larger stores. There is no ability to apply features to entire collections, or exclude by collection. The online help resources are very limited.

Shopify sent an ebook about impact which looked interesting, but I wasn't sure what to do once I installed the app. The only two choices were integrate existing impact customers and book a demo. What do I do to get started, if I am not an impact customer? I've already seen the video and read the ebook. I don't need a demo.

I can see the potential of this tool. The offer of free support is nice, albeit hard to find within the Rebuy app (didn't see any link for support or help, despite the onboarding email stating "chat with us in app"). And I need help, because the learning curve is extremely steep for non-technical people. Building data sources separately from the widgets, settings like "Return product metafields" and "Default Endpoints" and "Set min and max breakpoints", and the use of boolean operators and logic trees will be appealing to developers and people used to working with code. For everyone else, it's confusing and a barrier to use. I watched all of the help videos, but I've still spent hours of trial and error trying to get a simple upsell widget to work the way I want. I also keep on getting kicked out of the app while I'm in the middle of something, which sometimes results in my changes being lost.