impact.com Affiliate Marketing

this app is auto-generating coupon codes on my site to offer heavy discounts to customers. I've emailed and changed my settings multiple times yet they are creating the codes.

not great no affiliate sales - did not pay for itself at all.

Worst support no one helps you do anything!!!!!

Impact.com failed to deliver the product that was sold to us. After months of effort, the platform proved overly complex, inefficient, and misaligned with our needs, delivering none of the functionality, usability, or productivity gains represented during the sales process. This was not a matter of onboarding struggles or internal prioritization shifts—the software simply did not perform as promised and created more friction than value. When we raised these concerns and requested a reasonable early termination, Impact’s response was to hide behind contract language rather than address the substance of the failure. Polite emails aside, the position was clear: outcomes don’t matter, performance doesn’t matter, and fees are owed regardless. Once off‑boarding begins, Impact bears virtually no ongoing cost, yet offers zero accountability or flexibility. If you’re evaluating Impact, understand that their commitment to customer success appears to end at contract signature, and the risk sits entirely with you.

This integration is easy and seamless.

Setting up an affiliate program can usually be a headache, but Impact made it easy. The onboarding was seamless and the interface is very intuitive. We really appreciated how straightforward the whole process was. Highly recommend for anyone looking to scale their affiliate marketing without the typical setup stress.

No customer support

Onboarding was very straightforward. I appreciate Janine taking the time to walk me through the setup, share some best practices, and answer my questions as we went. I'm hopeful this will make a big impact on our DTC growth!

Easy, automated technical integration let us get up and running quickly. Setup was seamless and required minimal ongoing effort from our team.

Getting started with Impact was a seamless experience! Great team and easy onboarding process. I recommend!

Chris and the team were responsive and patient and helped us get fully set up at our own pace (but still pretty quick!)

Quick and easy app to integrate with Shopify! Onboarding instructions were thorough and team was very attentive.

Getting set up on Impact.com was genuinely a breeze. The onboarding flow was intuitive, well-guided, and didn’t require a lot of back-and-forth or technical heavy lifting. From account creation to launching our first affiliate relationships, everything felt thoughtfully designed and easy to follow.

A Game-Changer for Our Partnership Management We've been using the Impact Shopify integration for about 1 month now, and it has completely streamlined how we manage affiliate and partnership campaigns. The setup was straightforward—we had the plugin connected and tracking orders within an hour. What really stands out is the automation: commissions, partner payouts, and performance reports are all handled seamlessly without manual work. The data sync with Shopify is reliable, and we’ve had no issues with order tracking or attribution. The support team also deserves a shout-out. When we had a question about custom tracking parameters, they responded quickly with clear instructions. If you're running a Shopify store and want to scale your partnership marketing without adding operational overhead, this integration is absolutely worth it. It just works.

The Impact.com was very helpful during set-up on our Shopify site. Over the platform is super easy to use and definitely adds many non-traditional ambassador and influencer layers with the added affiliate marketing components.

Super straightforward, helpful onboarding with their team and simple integration

This app is impossible to use as a small brand. it is the least intuitive app and the pages are al confusing. and the companies that contact me are all just discount bots. it's terrible.

Impact has been a great affiliate platform to work with. Implementation is straightforward, and the analytics dashboard offers clear, detailed visibility into performance. This is especially valuable when working with sub-affiliates, as it makes tracking, attribution, and optimization much easier than other platforms.

Impact team has been awesome - from their patience through the sales process and onboarding - they definitely work to understand our business model and help us create a successful program together with their content creators. We're new to the program but feel very bullish about our ability to recruit, manage, and pay high ROI partners through the platform, and do it all easily thanks to their turn-key shopify integration - which was painless to setup.

We’re so excited to be part of the Impact affiliate program! The platform has been super easy to use, from set up to launch. It’s straightforward and organized, which makes it simple to focus on growing our affiliate relationships.

We just launched Impact, and the Shopify integration process was extremely smooth. Our onboarding success manager guided us through each step of the integration, and his communication via email was quick and proactive. This was one of the most straightforward integration processes I’ve experienced with a Shopify app.

Setting up Impact on our Shopify store has been a very straightforward experience. The process is clear, and the support team is excellent. Both our Account Executive and Onboarding Manager were very nice and professional, making the transition easy for us. We’re looking forward to seeing the results!

Setup was fast, tracking worked on day one, and deep links attribute correctly. Promo code commissioning lets us credit partners on code use, which is perfect for offline and VIP codes. Contract proposals, partner messages, and creatives live in one workflow, so onboarding new partners is simple. Marketplace discovery helps us find quality partners and the verification signals improve confidence. Reports export cleanly and support has been responsive. For Shopify brands that want to launch or migrate an affiliate program without heavy dev time, this app has been reliable.

Simple to set up and great support from the impact team! We ran into an error setting up subscription order tracking, and Kelsey on their support team worked with Shopify to get it fixed for us.

This is my first time using Impact, so I am not sure about its long-term effects on us; however, so far it has been going well. Their support team is also very responsive.

We’re almost fully set up on Impact, and I’ve had an incredible experience so far. Elle was fantastic—clear, knowledgeable, and helped us structure a package that actually fits our business and should perform really well. Janine handled our onboarding and was equally amazing. There’s a lot of information to take in, but she made everything straightforward and easy to understand. Her support made the entire process smooth and stress-free. Overall, the Impact team has been outstanding. Highly recommend the platform and the people behind it.

Getting Impact up and running was very simple! The team was very helpful as well and offered assistance every step of the way.

Impact has an excellent integration with Shopify that makes it an easy plug and play program. They strike a nice balance between being simple to configure but able to handle more complex business needs.

Getting Impact up and running was simple. The integration works well and the support was very responsive. Impact is amazing when it comes to an affiliate platform. I've used other platforms before and Impact puts them to shame. Highly recommend!

Incredibly easy setup, we just got setup on the platform and integration was a breeze! UI is great and looking forward to launching many successful programs on Impact!

So far I’ve been very happy with Impact. The integration was simple and truly felt like a one-click setup, which made getting started incredibly easy. Within a short time we were up and running and ready to start inviting partners into the program. I’m excited to take a deeper dive into all of the features and see how far we can scale our affiliate efforts with Impact.

I've used Impact with many brands and would highly recommend their platform. Easy setup, quick tech support, great affiliate and creator tracking. Works seamlessly with Shopify. Great discovery database.

Impact.com’s Shopify integration app was incredibly easy to set up. The in-app instructions were clear and thorough, with every required field explained in detail. Their support team was also outstanding: friendly, responsive, and generous with step-by-step guidance to ensure everything was configured correctly. Big thank you to Priya for assisting me.

Really straightforward to set up and connect with our store. The integration process was smooth, and everything worked as expected right out of the box. A great option if you’re looking to launch an affiliate programme quickly and hassle-free.

great platform and great onboarding. was up and running in no time and everything was explained so well to me!

great platform. We joined 2 days ago and we already have 20 partners listed there. excited here

Huge shoutout to Janine from the Impact team. We ran into issues with test orders during onboarding, and she immediately jumped in to help. She hopped on a call, walked us through every step, and made sure everything was fully working before we wrapped. Her patience, expertise, and quick problem-solving made the entire setup process smooth and stress-free. We felt completely supported getting our program launched.

We had a great experience setting up Impact. Easy setup and Janine was super helpful throughout the process

Non-stop spam. No matter what settings I applied I was bombarded with spam. Not real people but rather their "influencers" are a ton of questionable companies that offer coupons and fake reviews. Then from no where I could no longer log in. It suddenly started sending me a code to enter to get into my account - when I entered the code I kept getting this error. "A device with this name already exists. Please use a unique name to save a new device." Useless app. Glad I didn't sign up for the $500 a month and just opted for a free trial. Complete waste of time - best tho if they gave my email to a slew of spammers. Deleted.

Impact has been very solid with our experience with them. The cs has been perfect, with our cs rep Janine giving rapid, accurate, and helpful responses to our questions. The interface is a lot to take in, but their onboarding helps you get a grip on it asap. The platform functions and streamlines the media affiliate marketing process.

Great platform with amazing support

Great customer support. Onboarding team did a great job working with us to get everything set up and installed. Quick responses and helpful team. Thanks!

Fast onboarding, easy to transfer from our last affiliate partner, and responsive support. The platform itself is very intuitive. It's been great for us as a small founder owned and operated brand.

The onboarding team is extremely thorough and helpful in set up. It takes a bit of time to get familiar with navigating the platform, but once it is up and running it becomes second nature.

Love everything the platform has to offer. This is the easiest and fastest onboarding I have ever experienced with an affiliate platform. From sales to onboarding to support has been such a seamless experience. The platform itself is very self explanatory, not difficult to use at all. Can't wait for the new features that are being added as well!

I had the pleasure of working with Priya during the Impact onboarding process for YA-MAN Global, and she was a great partner throughout. Priya was not only knowledgeable, but also highly responsive and solution-oriented. She took the time to answer all our questions with patience and clarity, and provided helpful resources to ensure we felt confident moving forward. Thanks to her support, we were able to launch our affiliate program smoothly and efficiently. We're grateful for her expertise and professionalism.

Migrating impact with shopify was beyond easy! Just 1 click and we were all set. Our onboarding specialist was there to answer any additional questions and has been a great resource for the team. Excited to get ramped up and start seeing sales come in!

The Impact/Shopify app is a game changer. I've set up too many affiliate networks in my day, and in terms of integration efforts, this was the "Easy Button."

Super easy, straightforward, and quick!

just finished the onboarding! super excited for this partnership and growth channel it unlocks. Much better than the previous affiliate platform we worked with.

Impact has been a game changer for us. From the incredible onboarding team who were all knowledgeable and ready to jump in at moments notice, to our technical reps making sure everything worked as intended. We have felt supported every step of the way and were able to launch with confidence. The platform itself allows us to really leverage top tier affiliates and partners to build a stronger network.

the best app for afflilate marketing.

Onboarding with Impact was super smooth. They are very easy to contact and get back to you fast. Super excited to get started!

Onboarding was self service. They charge you for an onboarding fee though. The staff was not prepped for our onboarding meeting either. They did all their prep live on the call with us. Example: "Next I will show you something really helpful for your account.... Oh, you've already done that" or "It would be really good for your profile if we put x in the profile, Oh, I see you've already done that" The Shopify integration instructions were not clear for what we needed to do as far as the testing event went. Once you did the testing, there was no confirmation that your testing was in process or complete. We ended up doing it live on a zoom with the integration specialist. If one field in the form was wrong on submission, it wipes the entire form and makes you type and re-attach everything again. This happened 2-3 times on one screen with 15 inputs. The form should hold the information and only show you the errors. Very frustrating to have to enter the information multiple times. Lastly, the app cannot handle "ranking up" when an affiliate reaches certain milestones. This was a key reason for switching to Impact. We wanted everything automated. Now we have additional admin work that needs done every week. We are 10 days into the program so we don't have much experience on the rest of their services yet.

Impact is a great affiliate marketing partner! We've used others in the past, and moving to impact was a great business decision.

We are absolutely thrilled with our experience working with Impact, especially with the recent installation of our new store, Blissible. This platform is set to become a cornerstone for our own brand and will also facilitate the resale of other brands, and we couldn't be more confident in its potential. The implementation team from impact.com was nothing short of a great experience. Their professionalism, expertise, and dedication throughout the entire process were truly commendable. They ensured a seamless setup, addressing all our specific needs and questions with efficiency and clarity. It's rare to encounter such a high level of service, and we are incredibly impressed. Having already seen fantastic results from our other website powered by Impact, we have high expectations for Blissible. We are confident that this partnership will yield great results and deliver a strong return on investment, thanks to the robust capabilities of the platform and the excellent support we've received. Thank you, Impact, for being such a valuable partner!

We worked with the team at Impact to have our previous integration moved over to Shopify through their app. The process was straightforward & they were greatly responsive to any questions, concerns, and feedback. Testing & integration was a breeze! Would highly recommend this app.

We at HB Beauty Bar are absolutely thrilled with our decision to partner with Impact.com! From the moment we engaged with their team, we've experienced nothing short of excellence. The staff at Impact.com are truly outstanding – incredibly professional, knowledgeable, and genuinely helpful. They guided us through the entire setup process with remarkable efficiency, getting us up and running much quicker than we anticipated. Their support made what could have been a complex transition feel seamless and straightforward. The platform itself is incredibly intuitive and user-friendly. We were able to navigate it with ease and immediately started making valuable connections that are already proving beneficial for our business. Impact.com has truly delivered on its promise to help us expand our reach and optimize our partnerships. We are extremely happy with our selection of Impact.com and wholeheartedly recommend them to any business looking to elevate their partnership management. Thank you, Impact.com, for being such a valuable partner!

We’ve been using the Impact.com app to manage our affiliate partnerships, and the experience has been smooth from setup to launch. The integration with Shopify is seamless and gives us full visibility into performance, tracking, and payouts—all within one clean dashboard. What really stands out is the level of support from the Impact team. They’ve been responsive, knowledgeable, and proactive in helping us optimize the program and onboard new partners. If you're serious about building a scalable affiliate program with robust tracking and automation, this is the platform to use.

Easy to use, very intuitive. The step-by-step guide can be followed by anyone and the support team is very responsive.

We have a fantastic experience getting set up with Impact. The integration with our Shopify store was smooth, quick, and required minimal technical effort. What really stood out was the level of support from the Impact team—every question we had was answered promptly, and they guided us through each step with clarity and confidence. The onboarding process was well-structured, and the platform itself is very intuitive, even for those new to affiliate marketing. Within just a few days, we were up and running with our affiliate program and already seeing results. Highly recommend for any brand looking for a powerful, easy-to-use affiliate solution.

Onboarding was incredibly smooth and I was able to get through 90% of it without interacting with the Impact Team. Each step was intuitive.

We had a complicated setup but Priya Shukla was very helpful and responsive.

terrible

Title: _"Impact.com: Simplicity Meets Service"_ Impact.com is a game-changer. Installation is a breeze, and configuration is intuitive. No guesswork, just seamless setup. But where Impact truly shines is its superb support system, turning testing into an enlightening experience. It's not just an app, it's an unbeatable service. A five-star choice, hands down!

We had a seamless experience getting Impact up and running on our store. The integration was quick, and the Impact team was incredibly supportive—guiding us through the process and helping us navigate any issues along the way. We’re excited to have the platform live!

The onboarding experience has been incredibly smooth and well-supported from start to finish. Anytime I needed assistance, it was readily available. I truly couldn’t have asked for a better experience, Janine from the Onboarding Team went above and beyond to make the process effortless and welcoming.

Easiest integration I've ever had to do! The impact team was super helpful with making the integration process painless and I'm excited to get to using all the amazing features they offer!

The Shopify integration was seamless! It was so easy to setup in comparison to adding a pixel like you used to have to do. Such a time saver!

Great app! Very helpful for brands to grow and expend their visibility.

I had an amazing experience with the onboarding process for the Impact app. Monique was fantastic. Looking forward to seeing the app’s full potential in action!

Our onboarding specialist, Priya Shukla, has been very pleasant and helpful to work with. It's been a pleasure! Only leaving off a star due to ongoing technical issues during set up phase, not Priya's fault.

The integration of Impact with our Shopify store was smooth and straightforward. The setup process was refreshingly simple, with minimal steps required—making it an ideal choice for busy teams. I was able to get everything up and running in just a few days. The Impact team was incredibly helpful throughout, ensuring a seamless launch and proper functionality. I would absolutely recommend Impact to any Shopify store looking for a reliable and user-friendly affiliate marketing platform.

Working with Max & Soraya during our onboarding process was great! Our Team at Impact was super helpful down the smallest of details, as we went through the different steps of technical integration. At different points during the integration's set-up we needed to introduce different internal team members, who were all pleased with the support and ease of working with our Impact Onboarding team.

I was specifically looking for an affiliate software that was easy to integrate with Shopify and Impact.com held true to that statement. Throughout the sales process I was told it would be a few clicks to get the integration set up based on my store goals. Once I made the purchase, that statement was 100% accurate. I was able to connect, and test the integration myself with a few clicks (I am not a technical person) and it only took 15 - 20 minutes.

So far so good! The onboarding has been great with a solid line of communication and information. I have really enjoyed working with the Impact team.

Gone are the days of placing a pixel, testing with your dev team, tweaking some things, rinse and repeat for several weeks. Impact shopify integration was finalized within a week of testing. It is an affiliate marketer's dream.

Getting Started and excited about the prospects. The onboarding team (Janine) did a fantastic job of walking me through all the nuances and definitions. Looking forward to a long term parternship.

Setting Impact to work with Shopify was one of the easiest parts of setting up our Impact account. This was just a quick install through the app and our product catalog was sent to Impact. Quick and easy!

We've been really pleased with our experience using impact.com on Shopify. Installation was straightforward, and the app integrates beautifully with our store. Within days, we were able to launch affiliate partnerships and track performance effortlessly. The dashboard is intuitive and gives clear insights into what’s working, making it easy to optimize campaigns on the go.

The installation process was well organized, step-by-step. The onboarding team was extremely helpful, answering my questions quickly, and allowing me to get fully onboarded ahead of schedule. Great work, Impact team!

Easy Shopify integration, smooth onboarding, and we can't wait to officially uplevel our affiliate program on Impact in full at the end of the month.

The Impact integration was seamless and the team there is extremely helpful and proactive. The step by step process (including video tutorials) save precious setup time. Really appreciated the thought and attention to detail from start to finish.

Impact has been so amazing so far! We got to experience going into their office in NYC and everyone has been so sweet and helpful throughout this whole process. I have been working closely with Bianca and she has been amazing. It is very user friendly and easy to understand. The whole support team has been very quick to respond as well. We love impact!

Integrating our Shopify store with Impact was an absolute breeze, even though we were switching over from another affiliate platform. The step-by-step setup is very intuitive, even for people who are brand new to affiliate marketing. Most importantly, Impact's onboarding staff is incredibly responsive and helpful with any questions you may have.

Their support is top tier! Bianca was super friendly and helpful as I had to navigate some technical issues during our shopify integration.

We’ve had an exceptional experience using the Impact app on Shopify. From the start, the platform impressed us with its intuitive, user-friendly dashboard, making navigation and daily use a breeze. It’s clearly designed with the end user in mind, which made onboarding smooth and efficient. The affiliate management tools are robust—allowing us to seamlessly oversee existing partnerships while also uncovering new high-value affiliates. The automation features have been a game changer, streamlining key workflows and dramatically improving our team’s productivity. Overall, Impact has proven to be a reliable and scalable solution for affiliate marketing. Highly recommended for any brand looking to expand its reach and optimize partner performance.

It was super easy to get started and set up our account with Impact and the team has been super helpful with onboarding. Excited to ramp up our affiliate program with Impact!

Super easy setup and endless partnership opportunities- Super friendly setup

Incredible walkthrough and set up experience. Max & Taryn have been awesome

The setup and integration process was straightforward and simple. The platform's user interface is clean and user-friendly. Roxanne provided invaluable assistance during the onboarding process. I am excited to see how this will positively impact the growth of my company.

Impact support has been seamless helping us get set up and ready to launch. We've had a great experience with onboarding and orientation, and excited to get the program up and running.

We've had a great experience using the Impact app on Shopify. The platform is easy to work with, featuring an intuitive portal dashboard that makes navigation simple. It's user-friendly and has significantly helped us manage existing affiliates and discover new ones with ease. The automation features streamline workflows, saving us time and effort. Highly recommend for anyone looking to scale their affiliate marketing!

It was extremely easy to install. Literally took me 5 minutes.

Getting started with Impact has been a great experience! The setup process was incredibly smooth and customer support is super friendly and very knowledgeable. Looking forward to seeing success with this app!

Impact has been excellent so far- dedicated customer service team with immediate answers, completely different from other affiliate platforms we have worked with. Publishers and creators are excited to work with us on this platform- much easier communication therefore more opportunity to grow our program!

I have never had an issue with Impact before. They have always been really great but this situation is beyond frustrating. I had an old legacy account that Impact no longer services and was told I needed to shut down that account. After the holidays we began the shut down and spoke with someone about having a new account within shopify. Well 4 weeks later Impact have not closed our legacy account and we can't open a new one so now affiliates have been waiting for 4 weeks?? All I get is someone will respond but nothing. No help from tech, customer service just nothing. I am guessing Impact no longer cares... As of 2/19/25 - Our old account still has not been deleted - Nothing has been done all we get it will be fixed ASAP now 5 weeks later?