RoseGold & Black

Update: Over half a decade later, huge changes to the app, features, more, but still after the better half of a decade the support level is 100% up there if the best Shopify apps. Genuinely potentially number 1 across all apps. After some huge business changes over the years I was convinced customer support was going to fall off a cliff like almost every other shopify app that goes big time... BOGOS is legit a masterclass with support and making it happen for customers, i have gone and tried, used and paid for other "similar apps" but in the end talking to them is like having a letterpal on the otherside of the world but with BOGO it is legit almost as fast as a AI chatbot but by no means are they bots, over the moon with this. Big Shoutout to MINA, super patient and super effective and skilled, David the dev i spoke with too is great, Mina is topnotch and represents BOGO incredibly, big thanks to her! I also want to suggest Shopify as a company takes a leaf out of BOGOS book when it comes to customer support, genuinely they are one of if not the last supportive app and whats awesome is they were one of the first i tried, awesome and they i swear are awake 24/7. Absolute beasts! This was my original review below from many many years ago " I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!" My vote for "number #1 on shopify"

A must have app, with pretty much every widget you need to optimise. Easily one of the best apps I have used and cannot recommend them more. The customer support is crazy fast and overall one of if not the best app I have used, the customer service helper named Roel was incredibly helpful, cannot thank him enough for the patience and time he put into getting us set up! Really appreciate her hard work and support too! These guys rock check them out! Nothing to lose with these guys, the support for your business across the board in helping customize things is unreal!

I had this app downloaded for a loooong time, finally took the time to set it up and I WIIISSSSHHHH I set it up sooner as it is unreal! It is soooo fast and quick, probably the fastest smoothest app i have worked with and genuinely makes our store look like its had 10x the amount spent building it. Huge shoutout to "Charlene" in particularly who has helped me more than any other support from another app. Should out to other team members and the dev there too as all have been great, "Shada" also has helped me many nights so bg shout out to her. Overall amazing i think i have asked "Charlene" a million questions and every time she has been hugely enthusiastic to help! 10/10 100% recommend!

Incredible customer support, more importantly than speed they put in effort to help resolve any issues or concerns. Multiple team members at "Omega - Multiple TikTok Pixels" in particular "Lynn" they have helped up multiple times and incredibly fast too! 100% recommend particularly to anyone who has been having issues with multiple pixels, tracking issues, things like that! Great App!

Massive fan of this app, they helped me install the star rating on our product pages too. David helps set this up for me with ease and was very fast and efficient as well. Overall a great app and really easy to use and the customer support is fast. On top of that the app is super fast too. 100% recommend this app and a massive thanks to David again, fast and professional.

Super easy to set up and if you have any questions or need help, the support staff will resolve any issues you may have!