Harmonic Arts

The app works well overall and the support team has been very helpful. One challenge has been the limitation on how many discount cards can be active at one time, which has made things a bit difficult for us. The B2B toggle also automatically sets to B2B + B2C, which is something we have to monitor closely. While I understand that the tags on the discount card must exactly match the customer tags, it can be tricky — even an extra space before or after a tag will prevent it from working, and this isn’t always easy to spot. Overall, the app works great and we appreciate the helpful support.

Setup was super quick and simple and the support was great. We had subscriptions running in no time.

The support team was able to help us implement a workflow tool we were wanting to add but were unsure how we would go about it. They were knowledgeable in their response, and we were able to create the workflow we needed with their assistance.

Our tickets are always resolved quickly and effortlessly! Shelby jumped in right away to help with a customer segmentation issue, making it easy for us to take action.