Disguise The Surprise
United States
Reviews (6)
I needed some help removing text that a project coordinator had initially set up and I was not sure how to use the app. They were quick to hop on chat and get it taken care of.
Developer reply ·
We're glad to hear that our team was able to assist you promptly when you needed help with removing text that was initially set up by a project coordinator. Providing quick and effective support is important to us. If you have any more questions, need further assistance, or if there's anything else you'd like help with, please feel free to reach out. We're here to ensure your experience with MultiVariants is as smooth as possible. Thank you for choosing our app!
Sid in their customer service was very helpful and friendly. He helped me find a solution to a display question that I had. So far, so good!
Developer reply ·
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us.
Grommet has always been something I looked forward to getting to learn about new and unusual products. Now they have a shopping app which is a great platform if you have a unique product. The customer service is fantastic and it feels like a home community. I would highly recommend.
I can't say enough about the support assistance I just had with Dennis. Someone added this app to my website just yesterday, but it was not complete and I needed it up and running asap for a new platform launch. I reached out on chat and he was extremely helpful and willing to make it happen. So far I highly recommend this app!!! Thank you, Denis.
Developer reply ·
Hi Disguise the Surprise, Thank you for leaving us this review! We take great pride in the quality of support that our team offers to merchants and this is very gratifying to read. It is always nice to hear kind words about specific members of our team, and Denis will be overjoyed to read this review!
The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.
Developer reply ·
We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
I am just getting started with this app, but I will say the customer service in helping me figure out if this app will meet my needs was outstanding. Ohad is very knowledgeable and really worked with me to get what I needed to fit my store. I would highly recommend to see if this app fits your needs as well.
Developer reply ·
Thank you so much for sharing this great review of the app! 💐💐🙏 It's our pleasure to help with any questions and requests! 🙌🙌
