Rip City Clothing
United States
Reviews (4)
I am most impressed with Rebuy's customer service. Getting in touch with a human was relatively easy over chat, and once I did, this person helped me troubleshoot a complicated Gift with Purchase Cart widget. The widget was not displaying in the Smart Cart, and the customer service agent guided me through each step of the process, accepting my screenshots and sending their own. Rebuy has a large learning curve and requires experience and comfort coding. Onboarding is not fast. Access to a real person is greatly appreciated and necessary. Rebuy prioritizes the human experience, even though they also provide AI agents, and this makes adopting Rebuy as your e-commerce upsell app a viable option.
Developer reply ·
Thank you for sharing such a thoughtful review! We're so glad to hear that our customer service made a difference for you. We know Rebuy can be complex, but it's great to hear that our human support helped guide you through it. Your feedback means a lot, and we’re happy to be part of your e-commerce journey! 😊
I was using a fancy personalization app, an app that promises a lot but doesn't deliver on much. This app is completely the opposite. It doesn't promise much but way over delivers. Seamless discounts on bundles, check. Easy to create bundles, check. Easy to stop certain products from showing in bundles, check. Easy to use CHECK. Love this app and you will too. From someone who has installed A LOT of personalization upsell apps. This is the best one. You are welcome.
I really like this app. There are so many little details he's thought of and very customizable. Thanks for a great app.
Developer reply ·
Thank you for using Rapid Reviews!
Love this app. Works great. Easy interface. Nice folks. Some of my products got written over and it was SO easy to restore them.
Developer reply ·
Thank you so much! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have questions about our app!