Sungrubbies

I don't appreciate the fact that your monthly subscription charge is based on TOTAl order value. Not value from add-ons. Other Apps do that and it's more than fair. when you hav an "add-on" or a "Frequently bought together" offer, the second item should be the additional revenue generated and tracked. Not the total order value. {update} the company did help raise threshold to accommodate our company demand and needs.

Terrible customer service. App does not work property. Shipping rules were created and many of them not working. We have been using different shipping websites and APps for 14 years now and are expects are ecommerce. This App has a technical issue so we reached out to customer service 3 days in a row. No answer. Just looping one person to another. All of their messages are fully automated even when you think you are talking to a customer sevice. My chat window is full of repeated sentences such as "I am truly sorry for the ongoing delay assocaited with the shipping rules." Super disappointed!

I have been using stamped.io for many years on 2 of my stores. Great service. Great product. Very reliable. Highly recommend!