AutoManiac.it
Italy
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Reviews (5)
Great app, excellent customer support! Been using it for a while and they always helped us out with any request.
Nice idea, but i couldn't find a way to edit the notification text. I think it's a must-have basic feature Hello! Sorry to hear that, we do have a way to edit the notification text, but as it must be approved by Whatsapp (Meta) we have to change it manually. If you could send the new text to us at: hola@triciclo.mx we can happily help you change the notification. Thanks for the feedback and we hope we can help you have a better experience with GO Tracking.
Great app and great customer support! Even during the weekend, in just few hours the problem was solved. Probabily the most complete app in its category: lots of feature and customization.
Developer reply ·
Thank you for the wonderful review! 🙏😊
Have been using this app for almost an year... now suddenly the option to send products directly from the chat have been removed from the free plan. Absolutely disappointed.
Developer reply ·
Hi Alberto. Thank you for taking the time and sharing your thoughts, and also sorry to hear about the disappointment. The Native Shopify Integration features have grown over time to become a powerful tool, which helps generate revenue. That is why it was moved from the Free plan to the Communicator plan, which in fact is our cheapest paid plan. I understand that this is a crucial feature for your business, and taking into account all the other great features and the value that the Communicator brings for the money spent, it would be a great choice and a thing to consider. Thank you for understanding, and please let us know if there's anything else we can do to help. Chris
I use this app to ask customer for reviews after i placed an order. I want to thanks Juan from the support team for the excellent customer assistance! Excellent app, excellent customer support