OGI-LTD
United States
Reviews (7)
Easy and great results. Much better returns than using FB business ads directly. The only problem is the limited 5 product slide shows
I used this app to request reviews from customers who purchased from my website. I used this app for over one year paying them $10 a month. I requested shopify to remove this app, but either shopify or Loox removed all the reviews that were actually on my website. This is not acceptable. Very disappointed.
Developer reply ·
Yishai from the Loox team here - As part of our GDPR compliance, we are required, by law, to remove the data completely from our servers once requested to do so by the data owner (You the merchant). An automatic email that is sent according to Shopify's terms of service two days after you uninstall the app to allow you, as the data owner, to remove all customer data (including reviews) from Loox. I took a look at our logs and I can see that you have clicked "Permanently delete the customers' data from Loox" in the automatic email and approved the removal of the reviews by confirming the removal on our confirmation screen. Since this process is a mandatory part of GDPR regulation Shopify and EU law requires us to adhere to, unfortunately, it is not possible to retrieve this information as it was completely removed from our servers. If you have any further questions, please contact our support team and we'd be more than happy to help.
I use this app to reach our customers through newsletters, blogs, sale, promotion and abandoned carts. Highly recommended. I wish it could capture more information about clients who abandoned carts
Developer reply ·
Thank you for your review and feedback, we really appreciate it! If you ever have questions or concerns, please don't hesitate to reach out to our support team :)
I used this up to correct errors and improve the SEO. Customer service is prompt and helpful and also has great suggestions. Very happy
We used this app for our Instagram account. It is beautiful set up and while we had to contact customer service to embed the code, we found that customer service was efficient, quick and accommodating. Very happy with the app
Great customer service. Store looks organized and accessible. Highly recommended. Received immediate attention to my requests.
looks good. App was high recommended but by mistake picked up my personal Instagram account instead of business page. Will try to connect to someone to fix issue.
