Covet Instagram Feed & Reviews
by Space Squirrel Ltd. · launched
View in Shopify App Store ↗Reviews (204)
Great experience with the app with support always ready to help.
This app feels like it was made just for my store Vajracrafts. The interface is so intuitive that I could use all the features without any instructions. The insta feeds are immediately visible, and the large photos are incredibly convenient!
インスタとの連携ができ、UGCの活用やレビュー収集にとても役立っています!CSSの部分でコードでの調整も丁寧にサポートいただきました。ありがとうございます!
Great app addition for my website, great service from the team.
We needed some custom code to insert the feed into our newsletters. Dom was very helpful with quick email replies and helped us to create the code that we needed.
Love being able to add our IG feed on our "About Us" page. Super easy to set up. Their tech support is great.
Covet insta pics is great app, I've used this a few times. Dom is also very helpful! Thanks team
It's a very good app, showing Instagram posts with product info and link to the relevant product pages, just what we wanted! So easy for customers to find their favorite and move to online shopping. Support is friendly and very responsive. Thank you Tom!
Great app with a nice, clean interface. Helpful customer service as well in case you need any help/customizations. highly recommend
I love this app. I've tried many other Instagram and Facebook feed apps before but this one looks the best on our site. Lots of templates. I highly recommend
Great app! Simple to setup & use. Once you get through Meta and setup your accounts correctly, the rest is simple and useful. It lets you groom your hashtag photos and curate the way you want it to show in gallery or other modes without hard coding. Lots of customizations and options to make the best gallery or slideshow. Customers can upload their photos to into the gallery simply and easily. You can also easily tag products for easier sales funnel.
this product is everything I wanted- a perfect correlation between the social media and the website. I had few technical problems that the service center helped me to save in no time, best service!
Nous avons installé cette application sur l'ensemble de nos websites et nous en sommes ravies ! Le service client est également super.
I really love this app! I have seen already a lot of people checking on my Instagram pictures through this app, on Google Analytics.. And the support is amazing! Thanks a lot!
We have been using the app for a few years now and it has been great for our on site galleries. We spent a lot of time initially reviewing and testing all the gallery apps available and Covet pics was by far the best and most versatile. We recently needed some UX tweaks to our modal displays and the guys were really helpful and collaborative. A great app and a great team. Would highly recommend.
When looking for a gallery app, it was absolutely important for us to be able to tag the products in the photos for customers to easily "shop the look". Covet is super easy to configure with multiple sources of photos, including upload widget, email request, instagram posts, and manual uploads. The new star rating feature is a bonus, too!
So far this app fits all my needs. And the customer service team (I mean Tom) is very helpful. Thanks.
Constantly undisplays Instagram photos and displays as a broken link. This issue happens with the free plan but have been told by support that it doesn't happen with the paid plan (clearly a way to encourage people to upgrade). Would not recommend.
This app works great for us. We used the gallery function during the pandemic to showcase products. Now that we're open again, we're using it to put an Instagram feed on our front page. We've used both the free and the paid versions and found both to be excellent and worth installing. It was easy and intuitive to use. Thank you!
How customer service should be, managed to solve my problem in 24 hours. Look and feel of my site is 1000% better already! Thanks Dom.
Great app with a really nice price. Lots of options for various feeds (per collection, per product type, filters, etc.) and lots of customization options. Really satisfied! PS. would love to see an option that would make it possible to display the username of an Instagram user in the top right or left corner of all pictures in the feed, that would be a really nice touch for community building.
After March 2020, Instagram was no longer allowing their feeds to appear on Shopify themes that supported their platform, unless through a partnered 3rd party app. I found Covet Pics and I could not be more pleased with the look and the great help I received from the developer Tom, to embed the app for me as well. As a small business I chose the basic plan, with plans to upgrade in the future. Love this app!
I was looking for a decent app to show Instagram photos and self uploaded photos into my site. I wanted to show them on the home page, product pages with specific products and on a dedicated page. This app does all this, and does it to a high standard. It is highly customisable and have many layers of functionality. It is pretty simple to use and did not take long to get fully set up. Support is good and they really care about their customers. Totally recommend this app.
It‘s quite easy to instal the app, although I made some mistakes. But nevertheless it‘s easy to go around the app. AND the support is super helpful and more than helpful to solve your problems. What I really don‘t like is, that it isn’t responsive- the quantity of pictures isn‘t adjusting to the devices.
the customer service is top notch. Dom was very helpful and solve the problem immediately. I highly recommend the COVET PICS.
A great looking app with awesome features (free too!). Support was responsive and helpful and helped me with coding. Highly recommend!
I use Covet Pics to showcase my Instagram on my home page. It works great. I had an issue with the feed, but support was on it and fixed the problem quickly. I highly recommended this app.
superb customer service all round. Thanks for your help dom. The app has amazing layout options and formats.
Customer service is questionable - I really like the app coz it's easy and very aesthetic. BUT it disconnects my instagram account all the time and I have to keep re-connecting them. Have written to their chat service twice before (they don't have live chat) and have not heard from them both times. Not sure if I'll use this app if i can't find re-syncing solution! If anyone else here has a solution, do let me know. Thanks. PS- Team Covet hope you can find a way to improve Cust Service in the future, you have a good product here.
Love this app, and the ease of using it! When my account disconnected from facebook, I had issues - and the support team quickly helped me to resolve the issue! Love the look of the Instagram feed on my website! Love using this app!
Straightforward app, works and looks just how I want it to. They also offer great customer service (even for the free plan) if something does go wrong.
If you're looking to create a feed of your customers' @tagged Instagram photos on your website, this is the app you want! It seems most similar apps only have the option to display your own posts made on your own account, so Covet's versatility is really appreciated. Instagram seems to be frequently overhauling their system in ways that can cause apps like these to stop working sometimes (not the app's fault), but Covet's support team has always been very responsive and helpful in getting things working again.
Great support for this app -- even if you have the free version! We're very happy with this app. Easy to install and use. Only (self-inflicted) issues have come when we've upgraded our theme. Then, response from customer support has been quick and recommendations on what to tweak in our code were spot on.
The app's admin and setup time is awesome. In terms of performance, it's highly questionable. It appears that you get better performance on a paid plan. For now, I'll search for other apps and perhaps in parallel find a developer that can lazy load their application.
Developer reply ·
We're really sorry that you didn't enjoy using our app! Instagram's API returns only large uncompressed images and doesn’t have any options to return resized images, like Shopify does. This means all we have are large uncompressed images to load. It also means we cannot compress them or lazy load them when pulling straight from Instagram. However, on paid plans we are now auto-compressing and hosting images from Instagram for faster loading. On the free plan you still have some options: you can compress your images before uploading them to Instagram - that will help the images load faster as well. As well, you can simply decide to show fewer images on initial load, and that is dictated by the "Number of photos" option in the Customize Gallery screen. The fewer images that load initially, the faster the gallery will load. Again, we're really sorry that you didn't enjoy the app and we are doing all we can to alleviate the issues caused by Instagram's API. If anyone has any questions or concerns, they can reach us anytime at support@spacesquirrel.co
Excellent fast and very friendly service. Each and every time I have needed help it has never been an issue and always so positive. Thank you for a great app and great service.
Gorgeous and easy to use app that really elevates our site. It is easy to adapt to match your site and purpose and can be used on all pages. Quick and friendly support.
I tried 10 different apps and they either lacked features, looked ugly, or were too hard to install on my site. This app is BY FAR the best I found. We are using it for a homepage customer showcase for tagged images as well as for our product pages. Highly recommend!
Works beautifully and looks great. Customer support is awesome and responded quickly and helped fix an issue within 24 hrs.
Great response to issues and fixed very quickly. Does more then I expected and seems to inter-grate perfectly to any layout.
This app has the most responsive customer service of any app that we've ever installed. I really can't believe how quick Tom is to respond to requests. I was able to get a custom product gallery set up in less than 24 hours. Super satisfied.
Very Impressed with this app and a great addition to any website for style, cross-selling and styling. Team of helpful people behind the scenes, and once you have figured out how to use the app and embed to your website the possibilities are an asset to any online store with strong styling and Instagram presence.
Great app that looks professional on our store! I would recommend this as it has lots of great features
I used this app to help me to promote my Instagram account and I am so delighted with everything! Absolutely stunning! I recommend it! Give it a go!
Awesome service! The app was successfully installed with all the help from Covet. Super-fast responses. Highly recommend!
Instagram feed looks amazing and has such wonderful features. App is very user-friendly. I reached out to their support team for additional help on making a minor tweak to my gallery title and they responded and assisted me very quickly!
Really helpful - had a small issue installing but Tom sorted it all for me and positioned everything exactly where I wanted it - Many thanks
Great app and just as important - AMAZING and quick custumer support! I am not so good at technical website stuff, and Tom at Space Squirrel support team just helped right away and did the neccessary adjustment so everything works now, without me having to do anything at all. Thanks a lot!
Great app and works well! I had a few issues with setting it up on my website but they fixed it all up for me promptly!
We have used this app to connect our IG feed into our shopify store. Set up was simple but we struggled to embed th COVET gallery into the store. Space Squirrel guys have been incredibly helpful and quick to respond- it's early days but so far very impressed!!
Used application for over a year. It turned out that they take photos from instagram from instagram CDN and if instagram changes addresses then nothing works. The support never answered for several months of calls. Deleted. for developers - shopify can perfectly store files on its CDN with reference to products. It took me two days to write a replacement your service using Zappier and a couple of REST API calls.
Developer reply ·
Hi there - Our sincere apologies for not responding to your emails. We take pride in offering leading customer support and unfortunately in this instance, it seems our support software had incorrectly blocked incoming messages from your email address. It's something we are reviewing and working to ensure doesn't happen again. Unfortunately, Instagram's new API does have some issues that are affecting all Instagram apps. We have to work around this and to do so, we've increased our syncing times and we have an instant Sync Images button so you can quickly and easily get the images back. It's great to see that you were able to write a custom solution for one aspect of what our app can do, but this won't work on other stores, unfortunately. If you or anyone has any questions - contact us at support@spacesquirrel.co and we're more than happy to answer any questions and help out. -Dom, Co-founder
Instagram photos regulary disappear on gallery, support said that this is normal and that I have to constantly go into the app and click "refresh" so it refresh the account URLs.. This is a nonsense that this app do not do that automatically...
Developer reply ·
We're really sorry to hear that you haven't enjoyed using our app. Instagram and Facebook's API have a bug that affects all apps using it. It's something they have acknowledged but have not committed to fixing and it means that occasionally, image URLs will change and need to be refreshed. Instead of leaving our users without any solutions, we have implemented workarounds on our end to help reduce the impact of this on our users. This includes the ability to Refresh images immediately and we also run automatic refreshes in the backend. We're glad to see you're still using the app on your store, and sincerely hope it's returning the boost to your conversion funnels and brand image that we strive to provide at Covet.pics! If anyone has questions about the Facebook API and how it affects their galleries, don't hesitate to reach out to us at support@spacesquirrel.co We're more than happy to help in any way we can as we continue to look at ways to reduce the impact of this on our users. -Dom, Co-Founder
Love this app! User-friendly, easy to set up, looks great, loads fast and very responsive support. Very happy. UPDATE: After almost 3 years of using this app, it still doesn't disappoint. The main reason for my update is to highlight the fantastic support provided by Tom and his team. Always fast responses, and no matter what the question, issue or request is, they make it happen. App support and responsiveness matter, and you can be assured you'll get an awesome app AND top-notch service from this team.
I reached out for help to add a title to my instagram shop-able section on my products pages, they did it really quickly, in a friendly manner with no mucking around. Great service!
Does a good job for us. We're on the free level and would consider upgrading when we update the website next. Good customer support also.
App stopped working without any warning or notification. Support not responding. I’m deleting it. There are plenty of other options.
Developer reply ·
Hi there - We are really sorry that you had trouble with our app. We've tried to contact you multiple times but never heard back. It seems you initially contacted us on a weekend when support can take longer to respond to emails, something we apologize that you had to wait for. Covet.pics continues to work and we are dedicated to providing a reliable platform for all our users. We have a huge array of support guides available for any situation and it seems in this case that a simple refresh was all that was needed. If anyone has any questions or needs any help, please contact us at support@spacesquirrel.co and we will respond as quickly as possible. Our dedicated support team loves hearing from our users and helping them through any questions. -Dom, Co-Founder
Great App! I had trouble trying to set it up in my store (not the apps fault, I just have no idea what I'm doing) and Tom was able to set it up for me really quickly & without any fuss! Thanks so much!
À ce jour, je n'ai rencontré aucun problème avec cette application. Très facile a installé et à configurer. Ce met rapidement à jour, je recommande ++++ !
Great app and it has great features !! Help support was there when i needed and solved all my problems !! 5/5 !!
Fantastic app and even better support! I've received fantastic support from Tom & Domagoj for this app, and would highly recommend it to anyone looking to add Instagram to their website (now that Shopify no longer supports Instagram in themes as of 31st March).
I use this app to link my instagram feed to my website. I have found this so easy to use and my success manager has been so helpful with guiding me how to use the app. Overall I would give this an excellent rating!
I've started using the free version of this App - it's amazing. You can have 'direct buy' to your cart, or just a click-through to the product page. You can select certain images from your Insta feed too. Support has been great. Check it out at www.theformalgallery.com Thanks Space Squirrel.
they are super helpful via the live chat! just installed the app today (simple to install) and so far so good!
We downloaded this app for our website's home page & I am so impressed with the app's design capability. We've been able to customise the grid to suit our brand aesthetic perfectly. Very helpful customer service & easy to use interface.
Great customer service. Love the addition to the website.
Really simple to use and to implement on the site. When I had issues the techs at covet pics were very quick to help me resolve them. Highly recommend.
I've downloaded a few, this is by far THE best one! Easy and clear instructions to set up. I have the vantage theme and embedding code for my theme is always tricky but this app works so well with it!
Tried 3 Apps and this one is the best. Many customizations are available for free like padding and amount of images/columns for desktop and mobile. Whole setup took about 5 mins.
This app was so easy to install..the instructions were so simple, so impressed with the service..highly recommend
The app wouldn't connect to an Instagram account. It just kept giving me error messages. Giving up after several attempts and wasted time.
Developer reply ·
We're sorry that you had a bad experience with Covet.pics! We've tried to contact you to help but have not heard back from you. Now that Instagram's API is deprecated, users have to connect to Instagram via Facebook Business pages and it also requires an Instagram Business Account. There are a few steps to set it all up but we've made an in-depth guide that you can follow in our Help Center. As well, we're always happy to help diagnose and explain further if you contact us at support@spacesquirrel.co We'd be more than happy to help you and any other users with their setup so feel free to contact us anytime and we'll answer as soon as we can. Thank you, Dom
Worked well when it was first installed... then stopped working. Will not reconnect or update my social accounts.
Developer reply ·
We're really sorry that you had trouble using our app! We have tried to contact you to help you get this setup and working for you but have not heard back from you. Our team is always available and happy to help in any way we can and we'd love to help get this connection sorted for you so that you can use the app to its full potential. If you have more questions or want any help at all, contact us at support@spacesquirrel.co If you have any issues or have any questions regarding connecting or setting the app up, please let us know and we will help you as fast as we can. Thanks, Dom
I really love this app. 1st being it has finally sorted out my instagram feed with the perfect customisation needed and with ease to use it. Then comes the lookbook, which once again has seriously helped me change my pretty boring looking look book into a sleek design. Thanks guys
This is a 5-star app with 3-star service. The app does not meet my needs in its current incarnation. My request to add additional functionality was denied albeit politely. It should be noted that I agreed to pay for such functionality. I'm not trying to get something for free. It is ridiculously easy to add search functionality to the isotope.js grid so that customers can search and/or filter images. Whatever! What bothers me are the lies. Don't BS me by saying that it is very server intensive to manually rearrange images to the extent that they must charge merchants $49/mo. Hello!?!? I simply requested that you add one (1) business feature to my Basic plan. I don't need any of that other jazz. So, they get a 3-star for being unaccommodating.
I love the app and really appreciate the fast customer service! My only request is that you can move around the photos at a lower price point package.