By The Sea Bali
Indonesia
Reviews (4)
Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!
All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you
the best thing is the live-chat support where customer service politely responds to your issues, immediately. Hana is very responsive, polite and straight to action. take the solution to my issue. very helpful! the hardest thing might be waiting for them to give you a solution, but not hANA. so far they really care, that's the most important thing.
really bad, its so confusing to see and frustrating. i spent hours and it shows nothing, it doesn't even have live chat. im waisting my time. it doesn't show anything though i have followed the tutorial, i spent time just to know what was wrong and still... no solution. i just want it to be visible
Developer reply ·
Hi, Thank you for providing your feedback regarding your experience with us. We apologize that our app didn’t satisfy your expectations. Our customers’ happiness is always our highest priority. We have tried to reach out via email but unfortunately did not receive any response. Please do get back to us via email (help@storemapper.co) so that we can discuss our app and how we can assist with anything you may need in getting your map up and running. We want to make sure that you get the attention you deserve as a valued customer. Thank you!
