Storemapper Store Locator Map

The StoreMapper team has been extremely helpful and supportive for my small business! Sophie walked me through some technical issues I had and was super friendly and helpful! Great team and service.

The app is super easy to use, and the team at Storemapper is awesome! I had Sophie, who was super insightful and patient, help me to connect our storemapper to our website!

Every time I've needed support, the Storemapper team is quick to respond and help me resolve whatever issue I may be dealing with. Overall, I've had very few issues over the last few years and nothing that couldn't be resolved quickly. Highly recommend the app!

Storemapper has been a fantastic addition to our Shopify store. We work with a growing network of retailers and it allows us to add/update locations fast — bulk uploading via CSV took a fraction of the time we expected, and the ability to download an Excel file and update quickly has been a huge time-saver. The customization options let us match the map's look to our brand without needing a developer. We've also gotten real value out of the built-in analytics like being able to see which areas are searching for us most has directly informed where we focus our retail outreach. What really sets Storemapper apart, though, is the support. Every time we've had a question or run into an issue, their team has responded quickly and actually solved the problem instead of just pointing us to a help doc. We recently learned that the app wasn't 100% WCAG compliant and WCAG is a high priority item for our team when considering apps - both installing and keeping. We'd outlined the accessibility issues and they worked diligently to resolve them. We are thankful for their fast and responsible support allowing us to return to 100% WCAG compliance. If you're a Shopify brand with retail partners, dealers, or distributors, we'd genuinely recommend giving Storemapper a try. It's easy to set up, and it's clearly built by a team that truly cares and work tirelessly to keep improving it.

Sophie was incredibly exceptional and made the entire process seamless. I would gladly give more stars if I could.

Great app with great customer service.

App works well. Excellent customer support.

Great experience working with Storemapper and their customer service team!

Very intuitive and user friendly. Great bolt-on for your site.

We've been using Storemapper for a few years now and are very happy. We had a tech issue recently due to changes in the Google Cloud account, which stopped it from working, and their support team went above and beyond to help get it working again, so I can definitely recommend them!

I had the pleasure of meeting with Henry Mugo this morning. My email provider had my time zone set incorrectly causing me to think our meeting was at 8am vs 7am, so I was late. That said, Henry followed up asking if I was going to make it - and we jumped right on the call. He walked me through fixing our issue in mere minutes. I couldn't be happier with Henry's professionalism, and genuine smile. I honestly believe he was happy to help. Thanks again Henry!

Excellent onboarding and proactive customer support team.

Satisfied with the app permformance and functionalities. Excellent customer service I received. Shout out to Henry Mugo for the great support!

Sophie on the StoreMapper team is amazing! She is very responsive and patient as we work through my requests.

The app works well. When I did encounter issues, support was very responsive.

Je suis super contente de l'application. Selon moi c'est l'application avec le look le plus claire pour mes clients. J'ai aussi eu un super service client quand j'ai eu besoin d'aide pour installer l'application.

Henry Mugo is the best! He was a huge help in guiding me through any issues with the Map, and he was very quick to respond!

Really nice results , easy to use and amazing customer support! Henry was very pleasant, answered quickly and was very helpful :)

Great app and great customer service. Thanks Henry for your assistance.

easy to use, great support from their team!

Great support, problem was solved super fast :-)

Easy setup and great customer support!

Really useful and intuitive store locator app! Very easy to upload stores and add customizations, and a lot of features even on the most basic plan. Philly was also super helpful in walking through the features and fixing any minor issues we had with our map because of a custom design we added to our store locator.

Customer service was awesome. Philly was super helpful on a Zoom call and walked me through step-by-step. She even sent me each step of what I was looking to accomplish via email afterwards!

Storemapper has been a game changer for our website. Philly was tremendously helpful in helping me setup my account and the finished product is a sleek, and easy to use map for our customers. More than happy with not only the friendly and timely customer service, but the ease of using the platform. Thanks again!

We love Storemapper - not only is the app great, the support is first class. They made multiple adjustments for our new theme within hours. Very happy :)

We have 3k+ retail locations and this app allows our customers to search and find a store easily. We had a hiccup recently (on our end- switching URLs) and the tech support at Storemapper was swift in their remedies and went out of their way to help me reconnect our site. Highly recommend! A+++

A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!

Great customer service! If anything is going wrong with how your store locator map is rendering on your site (desktop or mobile), the Storemapper customer service team is lightening quick to help and fix.

Very impressed! Super slick integration with Shopify and easy automation with Google Sheets. Lots of options for customisations too. The team is very helpful, they were happy to jump on a call and help with a new map within a day and came back to our emails within the hour. Thank you!

We have used Storemapper for several years now with BigCommerce. It always worked as it should, no hiccups. We recently changed website platforms and the customer service in the changeover was incredible. We're very happy to continue with Storemapper on our new website.

Excellent customer service. The set up is easy and the team at Storemapper are readily available to help make the map efficient for your business. Very quick service as well. The map looks great on the website and we are happy with this program and the support offered. Pricing is fair as well for the customizable options.

Storemapper is an asset to our site and it's easy to use. We upgraded to get the analytics and it's worth it. It's awesome to be able to see opportunities to grow our brand based on the location searches. I would highly recommend.

Way too expensive for what it is. You're better off shopping around and getting a store locator that's half this price.

Philly was extremely helpful with getting my store mapper back up and running for me, great communication with emails, and grateful that she took the time to hop on a call with me to walk me through the steps I needed to take.

We have used Storemapper for 6 or 7 years now, and it's the best app we've ever used. Super reliable app, excellent customer service, and very easy to use and update. Very highly recommend.

The app works great and the support is quick to answer any problems. We had a small issue with the display which was quickly fixed after sending a message to the developer. Strongly recommend.

The app works very well with our website, and is easy to use! We have had very good support if we had any questions, and can only recommend this app

We had an issue with the storemapper widget not displaying correctly on our webpage, and Kriti was so helpful in getting this sorted ASAP! We really appreciate the prompt responses and resolution of the problem!

The customer support team is very helpful and the product is very simple to use and easy to integrated with Shopify. Highly recommend.

This app has worked very well since installation, and the customer support team is top notch! Highly recommend.

We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!

Good app. Best option to show store locations. Also helpful when it comes to support questions - good service.

As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.

The app does exactly what I need it to do and has some additional features that I really appreciate. In particular, I like that I can enter which of my stores carries which products so that customers can sort by product to see which store to contact. Customer service is also fantastic. Philly helped me solve an issue with Google geocaching quickly.

I love this app so far. Customer service has been very, very helpful helping me iron out some wrinkles on app functions.

Set up takes some time but it's worth it! The support team is SUPER HELPFUL!! Never had a support team respond so quickly and give helpful suggestions. Thank you!

This application works great, and offers a lot of customization options. Being able to change up the application terminology was a nice added bonus.

We've used the Storemapper app for almost 3 years now and it's been great. Simple to use, easy to update. The support team have been very helpful too. Thanks guys!

We use Store Locator in a special manner because a lot of elements are highly customized in our site. (We use Store Locator to show geo-refereciated artworks). For that reason technical support is extremely important. I must to say that Storemappper team has been always very helpful to achieve the funcionality we want from their app. We had a problem yesterday with Google Maps API with our page down but they gave us a solution in minutes.

Does exactly what I needed it to do :) Displays all my locations on the map in an aesthetically pleasing way. Customer support is also amazing! Philly was able to help me out so much with getting everything to look exactly how I wanted it:)

really bad, its so confusing to see and frustrating. i spent hours and it shows nothing, it doesn't even have live chat. im waisting my time. it doesn't show anything though i have followed the tutorial, i spent time just to know what was wrong and still... no solution. i just want it to be visible

We used this app to help our customers locate our products in grocery stores in 12 states. It was easy to use, however we did get tripped up on the Google API Key. That didn't matter because the customer service at Storemapper was eager to help. They fixed our issue (it was on our end) and had us up and running in a few hours. Great customer service is always greatly appreciated. We added our logo to the map locator to give our map a custom feel. Love this app and the customer sales rep, Philly!

The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.

Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!

I am not tech savvy at all so I was so grateful for the incredible customer service from Philly. She made everything so easy and seamless and went above and beyond to help. I cannot speak highly enough about her, AMAZING thank you so much again.

I chose Storemapper because of good reviews, and it's true. Props for intuitive design and excellent customer service

This app is really is very useful in setting up store details. The integration process and way of usage are very user-friendly.

Help Desk representatives are amazing. They emailed me back in 5 minutes. We were able to jump on a quick call to resolve the issue. We have been using this app for almost a year now across other brands ay our company and we love it. Very easy to use.

Philly was amazing help and the nicest customer service person I have met in a long time. I am happy to stay will Storemapper now because of her.

We tested a few different store locators and had the best experience with storemapper. Customer service is top-notch and they were able to help us with customization. Very happy with their app and service! Thanks

This app does several things exceptionally well. Setup is super easy and does not require you to know how to code. The map that is generated is large, detailed, and very accurate. There are tons of settings you can change and fine-tune to get the exact look you want, and everything is spelled out for you in plain terms. Adding addresses and filters is a breeze, and we love that we can sync it with our Google Sheet. And their technical team is very responsive! All of that would already make a great app. But what makes this app above and beyond the others: the developer-friendly features. You can fine-tune the CSS, query stores with their CRUD API, run code after events using their Javascript callbacks, set certain initial load values with HTML attributes, and more. Being able to fine-tune our map like this has opened up a range of possibilities that has saved our team a LOT of time, and allowed us to produce an amazing store and product locator. This is absolutely a top-tier map tool that deserves much more attention. Highly recommended!

Storemapper is great! Awesome support, and quick response times. Wee were able to chat, and Philly was there to help get everything set up in just a few minutes.

Their support was super responsive and helpful when I had some questions while setting the app up on our site. The backend is super user friendly and set up took no time at all. Exactly what we were looking for!

the app is great, relatively easy to setup and manage, the support team are responsive knowledgeable and helpful.

Just started to use this app in order to drive customers to retailers that carry our product after our DTC shipping cutoff for holiday. It works great and support has been great!

The app works great, our customers can now easily find the nearest retail store to their location with the simple click of a button. Also, the support team is tremendous, highly recommend!

It's a little expensive but support is great and setup is easy. I'm a happy customer and would recommend.

we only have a basic plan but it lets us include all the categories and information we need. Support was fantastic.

I looked into a number of store mapper apps and found this one to be the best balance of price and function. App loads super fast (unlike some others), it is super customizable (you can style literally everything, especially with CSS), and the support team is awesome (thanks Brittany!). Would definitely recommend.

A very powerful tool especially when you need to work with large data sets. category customization is very useful when you need to segment out multiple locations. Overall a great tool and a very good CS team.

The customer service is wonderful! They are quick, attentive and always willing to help when you need them. I would highly recommend the product and even more the people behind it. Happy to use Storemapper to drive customers to our retail locations!

This app is very easy to use, and design, even if you don't know a whole lot about CSS. Their support team is ready to help. They are so nice and willing to help you design the map that fits your stores look and style. They get back to you super quick too. I 100% recommend this app!!

Love Storemapper! Their customer service is excellent! They helped set up our API key and even styled the map to fit our site. They are always quick to respond! Thanks for being awesome, Storemapper!

User-friendly; efficient and effective in helping out our customers locate our stores near their area.

The app is great and when I've ever needed assistance, Iris has always gotten back to me with thorough and helpful responses. It's much appreciated that I know I can always count on a response that's not just referring me to read some doc. Iris is the BEST - and I'm partial since Iris is the team member I always seem to communicate with; I'm sure the entire team is amazing!

I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.

Storemapper is hands down our favourite app on Shopify. It is so versatile, not only for store locations, but any kind of mapping functionality for a store. And the team goes above and beyond to help making it work and to tweak those little details. We've been using it for a couple of years already and couldn't be happier. Thanks again to Iris and everyone at the team for your help!

Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.

We have a website that is FR & EN, and the store wasn't appearing properly when the website was in french. I then decided to email them to ask for help, and Iris from Storemapper was able to find what was the problem. I am really satisfied with the product and the help! I really recommend.

Having an app that works well is one thing but support can make or break any app. In this instance it totally makes it. Thanks for all your help Iris!

The app works but the support is top notch. Support can make or break an app, and these guys are always there to help. Definitely recommend this app.

I like the app for tracking our retail partners. Love that you can customize it! My only feedback would be to make it white label at a lower cost please!

Iris went above and beyond to help my business, and I can't believe I can't leave more than just 5 stars. The integration was seamless. Thank you!

Easy to use app that goes a LONG way towards directing our customers to their respective retail outlets. Thanks, StoreMapper!

We tried many different store locators for Shopify before we got this one. Great support and very flexible. We are a brick and mortar and an online store which has it's own set of challenges but this tool helped a lot. We have 6 stores and this handles them great.

Great App - it works instantly and the response time on questions is very fast.

Does everything we need. Clean, easy to use and no problems!

Great app. Great service. Easy to use

This app has been a very useful tool for us and is as simple to use as they come.

The app is very useful not only to help your customers find the closest retailer/shop, but also to show off that you are a "big" brand already selling around that they can trust... I found great support when needed ( japanese addresses can drive you mad!!)

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing. 1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important. 2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all. 3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great. Thanks Tyler. Great stuff.

This is the best option! The app does what it needs to do and has very reasonable options. The low monthly rate is far more cost-effective if you want an app that drops right in and is ready to use (as opposed to a custom-developed one) than its competitors, who charge users up the nose with quantity ceilings for listings. Best of all, the support for this app is fantastic. I emailed the developer several times to troubleshoot issues I was having, and he was consistently prompt and helpful.

Simple, quick and easy to use. We have 500+ stores for it to handle and it did it with ease. Definitely the most affordable, responsive solution around... trust us we've looked! =) Regards, Forbidden Foods Team Australia

Works perfect! Developer is very helpful and responsive when I needed report. Highly recommend.