Bojo Tools
United States
Reviews (4)
We just installed the Jedge.me app on our store and didn’t even have to reach out to tech. support. They offered to help with setup and, Ron, the agent that helped me was a total professional and helped me through the entire process. I’m impressed already.
This app has helped BojoTools.com increase our profits by allowing our customers to purchase our plastic scrapers, pry tools and other tools in bulk and save money that way. It works great. Plus, the times that we've reached out to their tech. support team, like recently when we switched themes and the app needed to be updated to work seamlessly with the new theme for example, they've been super responsive and have always helped troubleshoot any issue. We're very happy with this app and the team behind it.
Developer reply ·
Thanks so much for the support! It’s great to hear our app is working well for you.
I just receive amazing customer from Olesia at Omnisend and I'm super impressed with her knowledge, courteousness and patience. She walked me step-by-step through the set up and troubleshooting of a form and follow up sequences until everything tested 100% correctly. As far as the app itself goes, it's been a very pleasant experience up to this point. I can tell everything was thought out thoroughly and it's very intuitive. Keep up the good work, Omnisend! UPDATE: Thank you for the reply to my original review! You rock. I just wanted to mention that I just received incredibly helpful support from Karine as well! She was amazing. Thank you!
Developer reply ·
Hey there! We couldn't help but crack a smile when we read your glowing review! We're thrilled to see that you were super impressed by the service you recieved from our Support team, we'll make sure to give Olesia a high-five for a job well done! We're glad to have you as part of our Omnisend family, and we promise to keep up the good work. If you ever need assistance, tips, or even more jokes to brighten your day, you know where to find us!
I just installed the app, created my first pop-up form and will be testing it soon. So far, the user experience has been great and customer support via chat is excellent! I look forward to using EcomSend Pop Ups and seeing the results.
Developer reply ·
Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.