Gigi and Max
United States
Reviews (4)
As of now I have to give this app a 1 star. We appear to be missing the "card" on our setup screen to even upload new product. We have a huge drop releasing next week and at this point we cannot even upload new product. What a mess.
Hmm, I'll be real honest here - the app is not very user friendly. The best part about this app is their customer service, they are always available to assist and will help you with your issue immediately. The app needs work though. I had uploaded a batch of product about a month ago, all was well, then I added another batch a few days ago and all my previous uploads are now gone. It's clunky, not seamless. Needs work and I'm not sure its worth the $ per month. I also cannot sync the orders with shopify unless I ship on my own. I prefer to ship with tiktok because they offer so many great shipping deals for my customers. I really need the orders to show up in shopify though.
SHIPPO! PLEASE - stop making changes. Everything was going great, then BAM, no longer great. When I select orders in the shopify system (let's say 50 orders) those 50 orders no longer show up in shippo. They now have 3-4 random orders added to my new search term. Leaving so much room for error. What was once an easy quick part of our workflow now no longer works like it used to. Bummer.
This app has been wonderful! The support is top notch and always quick to respond and help me with any questions I've had! Thanks!