QuickSync for TikTok Shop
by R. I. T. N. S. · launched
View in Shopify App Store ↗Reviews (352)
I had a great experience working with Joseph at Quicksync. He was extremely responsible and stayed on top of every detail. What impressed me most was how quickly he responded — questions were answered and issues were resolved almost immediately. His professionalism and fast follow-up made the whole process smooth and stress-free. Highly recommend working with him.
Joseph was very helpful and professional helping us set up our store!
I could not even get past the onboarding. The app was soooooo slow and it wouldn't even let me set up the initial settings. I will find something better, and I'm definitely not keeping it for $19/mo
Thank you to Joseph for helping me out with the setup
Joseph has been incredibly helpful throughout the entire QuickSync setup process. He’s been very responsive, knowledgeable, and proactive in making sure everything runs smoothly. Anytime an issue came up, he was quick to jump in with a solution and clearly explain next steps. His support has made a big difference for our operations, and I truly appreciate how easy he’s made this process for us. Highly recommend working with him!
Had a few issues, still in trial, will update review shortly. But kudos to Jayson, customer service is so far definitely available and helpful. Responses are good, and the BS support "ticket" created by staff who don't even know their own product is not the case here. Seem to know their stuff.
Had to drop a point because the tool randomly stopped syncing and I was not alerted. Because this is a new tool to me, I checked to see everything was syncing and it wasn't. Had to reach out to CS to make sure they fixed it. Update 2: stopped syncing again. Dropped another point. I shouldn't have to check on it to make sure its working properly. Update 3: this app randomly stops syncing with no warning. Do not recommend unless you plan on checking daily to make sure it is syncing
helped me with syncing and Joseph was very helpful
Thank you Diana for helping me to understand how to sync my inventory across Shopify and TT!
Joseph Morris is a G! He helped me and got me onboard with everything! Thank you, it works and is legit.
Omar and the whole QuickSync team have been awesome. Identifying the issue and working on the fix right away. Great stuff!
The best support team of any app on here I've ever used. Used them with multiple businesses and it's always instant fixes for any issues, and the issues are usually my fault! Thea has been great today and I'm thankful for her help!
Amazing! I love how Ryan assisted me to sync my shopify products to tiktop shop. I appreciate the customer service and patience. I also love that QuickSync is easy to navigate and more affordable than other apps I' ve checked. Thankyou!
Joseph was unbelievable in helping me get everything set up he helped me step-by-step. Hopefully everyone can get someone like him. I’m excited to get started.
Omar was super helpful getting everything set up. Excellent support team and easy communication with quick results.
Joseph was amazing.. he saved my life.. I hope to do a whole video review about you guys..on my social media .. like an affiliate thing.. lol I am open to being your brand ambassador in the us..if u would like that.. lol.. wait till u see my video review!! I found so called big names in dropship and sync etc and I was frustrated tryna sync all my online stores and fulfill orders.. it was 15 days of frustration and pain.. no customer service.. no contact omggggg.... I promise quick sync app is a life saver.. I am dumping the rest of them promise and fail apps!! Thank you so much Joseph thank you QUICKsync
Sometimes you're lucky and you reach out to customer service and you actually get treated as a customer and get service. I had the priviledge of working with Joseph today. Immediately after we downloaded and activated the app Joseph proactively reached out and offered any help we needed. Zero frustration, what's up with that??? I have never had a better onboarding experience!! Thank you Joseph
They force you to review it before you are able to test it. There are so many features that do not function and will mess up your inventory, including returns, orders not syncing immediately after being placed on tiktok, not accurately marking the inventory as "committed" which makes audits impossible. Do not recommend, uninstalled immediately after seeing it on a few orders. Horrible
The support team is great ! Always reactive and helpful. We are connecting our store with Tiktok and even if there is some issues due to the recent sales features of Tiktok, the QuickSync team is always ready to help. Thank you Omar and all the QuickSync team
Super efficient app for what we need - syncing up our Shopify store inventory with TikTok store inventory. Omar has been super helpful to finalize integration! Amazing support!
Joseph was super helpful and quick at getting my tiktok shop integrated with shopify. Other apps don't have anywhere near this kind of support and as a result are not set up correctly and I just end up deleting them. Not this one! Don't hesitate to download it. Thank you!
AVOID THIS APP AT ALL COSTS! Twice this app has had what the app support call a “bug”, it’s removed random inventory for over 750 different items and variety’s, this app has caused weeks and weeks of work! Incorrect inventory on both Shopify & TikTok and 3 stock takes to correct this “bug” lost massive amounts in sales due to my items being randomly removed completely out of stock.
I cannot speak highly enough of Quick Sync and the exceptional customer service provided by Arianne. Quick Sync is an incredible Shopify app that has greatly streamlined my workflow and boosted my productivity. But what truly sets Quick Sync apart is the outstanding support from Arianne. When I encountered issues with syncing into the TikTok platform , Arianne was incredibly responsive and helpful. They provided clear and detailed guidance, walking me through the solution step by step. Their dedication to ensuring that I had a seamless experience with Quick Sync was truly impressive. Arianne's professionalism, patience, and expertise made all the difference. They went above and beyond to address my concerns promptly and effectively. I wholeheartedly recommend Quick Sync to any Shopify store owner looking to optimize their operations. And a special shoutout to Arianne for their exceptional support—I'm grateful for their assistance and the positive impact they've had on my experience with Quick Sync. Thank you, Arianne, and the entire Quick Sync team, for providing such an outstanding product and service. I highly recommend [Shopify App Name], not only for its functionality but also for the exceptional customer support provided by Arianne. It's rare to find such dedicated and helpful individuals in customer service, and Arianne deserves all the recognition for their outstanding work! Thank you, Arianne, and thank you to the entire [Shopify App Name] team for providing such an excellent product and service.
Omar is doing great at helping answer my questions! So far, I have spent around 20 hours on chats with the actual tiktok and shopify people and those ones DIDN't help, but I think this is going to work to solve my syncing issues!
Joseph is great and understanding. Great help and set it all up for me
Great help from Thea! She was quick with her responses and provided the update I needed. Thanks to her, our shop is ready to launch! Overall excellent customer service. 5/5!
My onboarding process was handled by Omar and he was extremely patient and helpful! His replies were very prompt as well, it was a smooth sync overall!
The App is full in BETA , they dont support nothing.. Import products as variants. Additional Meta Fields are not supported, and you need todo anything manual. For 30 Euro every Month is that to expensive.
Omar was very quick to jump in and help guide me through the synching process and was very helpful and patient as everything linked up across the platforms. He made it super easy and immediately justified signing up. Thanks Omar!
Its a great tool to have, and the support function really helps smooth the process out. Omar is very helpful and quick to respond!
Joseph helped me set up all my Shopify shop inventory into my TikTok Shop. This would NOT have been possible if I were to attempt do it as TikTok Shop is not easy to navigate. SO happy I decided to use QS. I highly recommend. Excellent customer service which makes the experience even better.
Installed app as was struggling to link inventory between Shopify and TikTok. Once installed, Omar messaged to help me get setup. He was great and showed me exactly what to do and event remote supported in my needs for the app. Now excited to get this working so I have a system that will benefit our business
Very fast customer service. Still setting up so can't comment on that yet.
I had been struggling with frustrating sync issues on TikTok for days until I connected with Joseph from TikTok Chat Support—and wow, what a difference! He was incredibly knowledgeable, patient, and efficient in walking me through the resolution step by step. Not only did he quickly identify the problem, but he also explained everything clearly and made sure I was fully back on track before ending the chat. Joseph, you’re a rockstar! Thank you for your professionalism and support—I truly appreciate your help!
Omar and Khaled are SMOOTH! Super fast setup and help. Thanks homies.
Omar has been excellent, guiding me through the onboarding process, answering questions. I found Tiktok so difficult to navigate an dget set up so we can fulfil orders through Shopify and our regular 3PL... no brainer to use Quicksync and customer service is amazing
Absolutely outstanding support from Omar! Super friendly, fast, and solution-oriented – he took the time to answer all our questions in detail and even prioritized our store to speed things up. It’s rare to get such personal and helpful support these days. Thanks again, Omar – truly appreciated!
Joseph from customer service was excellent and very patience with my requests. Highly recommended !
Omar was very helpful and communication was great!
Omar is fantastic! Extremely responsive and talks through any questions/challenges I have!
Joseph was very helpful in helping me install QS! I couldn't have done it without him.
Very easy to use and Great customer Service, Kudos to Omar who Helped me through the process
Super Service vom Supporter Omar. Er hat sich sofort um unsere Probleme gekümmert. Service TOP!
I encountered difficulties connecting my Shopify store to TikTok Shop, but as soon as I logged into the QuickSync website, an agent named Joseph promptly offered assistance. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance. Joseph's patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!
You are not able to edit the product at all before syncing to TikTok. My store requires the ability to do this, and other apps are able to. This app is primarily just for syncing and nothing else. Not for product management through tiktok. Hard to maneuver through the app. Customer service is very helpful though.
Excellent support—consistently clear, timely, and insightful. A valuable resource I highly recommend.
Joseph was incredibly helpful during a stressful moment. I was having issues with syncing my Shopify store products to my Tiktok Seller Account. Even after running into a wall he was able to walk me through and trouble shoot the issue. I believe the issue I am having is on Tiktok's end. But it was pleasant to speak with him over Zoom and receive clarity on the matter and support. Moving forward, I will open a ticket with TikTok to hopefully get this matter resolved once and for all.
Customer service is great, They helped me setup everything according to mu requirements
arianne helped me a lotr even when i waS tired she helped me and took the wheel. thanks
Omar helped us get our products synced quickly and easily. Great experience!
Fantastic customer support from Omar. He helped us set up the product sync correctly.
Omar has been very helpful today helping me set up my Tik Tok shop and sync my products. Would highly recommend quicksync
I had a very good experience with Omar who helped through every step of the way and even stayed in the chat waiting for me to go through the steps properly. Once I finished with everything and he checked on his end thats when I knew I was in good hands. Thanks again Omar!
My agent was fast responding and very helpful. She made sure I understood the problem I encountered. Thanks!!
Great customer service. Promptly synced my products. Thank you
Joseph is the best customer service rep I have ever dealt with. Made the process seamless and understandable. 10/10 would recommend.
The best support we have ever had with a new app. Thanks to Omar for an incredibly easy setup!
Joseph was really helpful and swift in syncing my products
A fantastic app to sync Shopify and TikTok Shop. Omar was extremely helpful in setting this up for me. Highly recommend! Thank you so much!
Omar was brilliant with helping syncing all our products to Tiktok. So helpful and very quick at responding to live chat
they have terrible customer service i tried to get help from their agents they assumed they were syncing my products but it turned out that only half of the data was synced
omar was excellent! he helped me with everything and im so happy for his excellent service!
I give 5 stars. Joseph was so quick and helpful. He had my problem resolved in no time. Thank you so much for your help.
All when i thought i would be totally lost and up all night trying to figure how to sync my products to my TikTok Shop - Joseph pops up and does it all for me effortlessly. Cannot thank him enough. Excellent service from him!!
Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service!
My experience with this service has been nothing short of disappointing. The app is highly unreliable, working properly less than 10% of the time. When integration errors occur, it takes up to a week to resolve them—an unacceptable timeframe for any business. The management team seems completely indifferent to their customers' needs. I was promised a discounted rate for onboarding three stores, only to have it revoked without any warning. I discovered this change after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders unprocessed. It’s clear that their priority is profit, not customer satisfaction or honoring agreements. Although the customer service team is friendly, they lack the authority to make meaningful changes. To make matters worse, many of their 5-star reviews appear forced. Customers are pressured to leave positive reviews immediately after setup, often with a screenshot as proof. I strongly doubt many people continue using their service over time. Overall, this service is overpriced and unreliable. There are numerous better and more affordable alternatives that provide consistent functionality and genuine support without the hassle.
The service has been an overall terrible experience. The app is extremely unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team clearly shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they revoked the discount without any prior notice. I only found out after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders in limbo. Their decision to prioritize profits over honoring customer agreements is both frustrating and disappointing. While their customer service team is polite, they have no real power to resolve issues. To add to the frustration, most of their 5-star reviews seem disingenuous. They guilt-trip customers into leaving glowing reviews with a screenshot right after setup, but I highly doubt many customers stick with them long-term. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives that provide reliable features and genuine support without the headaches.
The service has been a terrible experience overall. The app is unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they suddenly revoked the discount without any prior notice. I only discovered this when I was downgraded to the cheapest tier, resulting in syncing being turned off and 50 TikTok orders left unsynced. Their decision to prioritize profits over customer agreements is disappointing. While the customer service team is polite, they lack the authority to resolve any real issues. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives on the market that provide superior features and support.
Gasser was an amazing person and helped me out so much. Made the transition from Aftership to Quicksync SEAMLESS.
Omar was really helpful and guided me through what I needed, would highly recommend him!
Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all. Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app. I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.
Omar was extremely helpful when I had questions he answered them very fast and effective for me!
Joseph was extremely helpful and responsive with the issues I was having with syncing. He was able to solve my problem in minutes and got me up and running again in no time. Highly recommend this app and customer service is second to none.
All the staff on the chat have been really helpful. I tried 2 other TikTok shop sync apps, this one is the only one that seems to work for us. Joseph has been great assistance to our team.
Khaled was fantastic! Very knowledgeable and patient. Worked with me for 4 hours straight to help fix my syncing issues!
I've heard great things! Just started today and customer service was great with the walk thru!
This app is fantastic, and the customer support is top-notch! I initially had some trouble with the setup, but Omar was extremely helpful and quick to address all my questions. Now, the app syncs orders flawlessly, eliminating a major frustration I used to have. If you think this app could benefit your business, I highly recommend giving it a try—it’s worked great for me! After the setup i found out that we cant sync anything if we are printing the labels directly from tiktok. So In this case i have to unistall it. Its not really Quicksync's issue. its a limitation from tiktok and cant accuse quicksync for this.
