Hungry Ghost Press
United States
Reviews (5)
Shreya S was incredibly helpful and was able to solve our problem immediately. She was able to send over a .pdf and provide information very easily so that we understood what we needed to do and correct to be able to have a successful sync and connection.
sales channel continuously has had problems and has caused us so much stress and delay with wholesale customers and their orders. it has caused our inventory to go out of whack and we have to keep updating it. the sales channel also does not take ANY of the meta tags or information like color, materials and other information into Faire, meaning after it imports your products, you have to search to make sure the correct product is connected, the correct photo and variant photo is connected and then all the information is filled out. It's essentially just having you re-do everything you thought you were doing. it also seems to re-write some of itself, as we've disconnected products, unpublished and or changed information on shopify and or sales channel and it is not reflected in faire, causing a lot of problems. Faire, please get on this and fix it. We used a third party app and were told we needed to switch to this to make everything work well and yet have the same and worst problems.
Just started using the app, needed help moving the notification bar and was immediately helped by a representative. Less than 5 minutes later and everything was all set and ready for my customers to be able to be notified on items that are out of stock! Thanks so much!
Hem was absolutely amazing and great to work with. He was extremely knowledgeable and was able to solve multiple issues that we were experiencing. He was able to help us across multiple DPL integrations and I am super excited to continue to use DPL in our business and hope to have a long relationship with them. SERIOUSLY THOUGH, Hem was incredible and y'all should really give this dude a RAISE!! Best, Chris Owner of Hungry Ghost Press
