The Co-Op
Australia
Reviews (6)
I recently installed **Chilly AI Chatbot** on my Shopify store and it’s been a great addition so far. The setup was quick and straightforward, and the interface is easy to navigate even if you’re not very technical. What I like most is how responsive the chatbot is—it answers common customer questions instantly, which has helped reduce the number of repetitive support messages I receive. The AI responses feel natural and helpful, and it does a good job guiding customers to products or providing information about shipping, returns, and store policies. Since adding it, I’ve noticed customers engaging more with the chat instead of leaving the site when they have questions. Another plus is that it runs 24/7, so customers can get help even when I’m offline. This has been especially useful for international visitors in different time zones. Overall, **Chilly AI Chatbot** is a solid tool for improving customer support and engagement on a Shopify store. If you’re looking for a simple AI chat solution that saves time and helps customers find answers quickly, it’s definitely worth trying.
Love this app it saves time and worry, support is fantastic.
Fantastic app with outstanding service! The ability to target complete collections or specific products makes this and absolute winner in my view. The customer service is prompt and supportive ensuring the app does what I needed. Igor and his team are amazing.
Developer reply ·
Thank you so much for your wonderful feedback! We're pleased the app is helpful and will keep improving it!
This is the best App for gaining forward orders and notifying customers when items are back in stock. The support team is more than willing to assist even when there's stupid questions (like I had). Give it a go You won't be disappointed.
I recently had the opportunity to use a Shopify app called Ecomsend, and I am very pleased with my experience. The support provided by the Ecomsend team member Ria is fantastic; they are responsive and eager to help with any queries. The app itself is easy to use, enabling my business to streamline communications with our customers effectively. Overall, I highly recommend Ecomsend for anyone looking to enhance their Shopify store's functionality and customer engagement. This tool has certainly made a positive impact on my operations, and I am very happy with the results.
Very happy with this App and the support offered, Melody and Ricky were both more than accommodating and patient in assisting in getting this working 100% on my site.