DEVA LOVES
Netherlands
Reviews (10)
Absolute great and fast customer service!! Unlike another review app I wanted to try (Tr...pilot who do not even respond to my emails) Judge.me is fast and offers very practical solutions to my questions.
Love the app. Very easy to customize to my own brand style. I know lot's of webshop owners who are happy working with this app/ Customer service is really great; responds in no time and if necessary, they will make custom adjustments for you which saves a lot of time and frustration. Today Paul was of great help, solved some issues and questions in no time.
Very pleased with this app so far. I had an issue with the button placement; this was solved within seconds.
Just started with the app. I was looking for a good translation app for my Shopify store since the free Translate & Adapt app has a limit for 2 languages. I needed a translation app which is affordable, good and fast customer service, minimum of 3-5 languages, easy to intall and work with, and most important, unlimited translated words. After looking into all kinds of apps, compatible with shopify. I started with Weglot. But although they were kind, the response time was slow, only between 9am-6pm, and only by email. Moreover, within a few hours I reached the wordlimit, forcing me to upgrade to a more than twice as expensive plan. Next in line was Transcy, and I am happy to go for this one. Easy to install. Let's you customize the switcher and most important, translated words are unlimited!! An automated cs gives very fast and extended information. But when you need help of an actual support agent, this is done by chat which works better and faster than email. Shawn helped me out very quickly and all is working great now. Thank you Shawn! So, hopefully Transcy will keep me happy over time :-)
Developer reply ·
Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io Regards, Bellamy Transcy by OneCommerce
Just started using the app and so far it's great and very easy. Had a code issue which was solved within minutes.
Just installed the app today. Really appreciate the custom possibilities. Had some questions and the support was very quick and helpfull. Even did some (code) customizations within minutes!
Really great app. Looks very nice and easy to work with. Also great that the app is free, no strings attached.
Very satisfied with this app and its support team. I ran into some problems as installing the app affected some coding... however, when I contacted the support team, they immediately took action and solved the issues accordingly. I find this amazing!
Very pleased with this app. The support team was very fast in their replies to my questions, helped me with installing and even made some personal customization within no time. Although I find the app a bit expensive, as the app is quite simple and would prefer to see it half the price.
Developer reply ·
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.