Hotaling
United States
Reviews (3)
Have had the app little over 5 years now, easy to use. Great customer service if you have any kind of problem, fast response time and very friendly and helpful!
Developer reply ·
Thanks so much for the review, and for trusting Wholesale Gorilla with your wholesale needs over the last 6 years. We hope to support your business long into the future!
I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.
Developer reply ·
Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.
So far I'm very impressed with excellent customer service - although they promise to get back to you in 1 day, my issue was resolved in a few hours!
