Wholesale Pricing Now: B2B
by Website on Demand Studio, LLC · launched
View in Shopify App Store ↗Reviews (255)
Doesn't work
Developer reply ·
We’re sorry the app has stopped working for you. We understand how frustrating it is when a tool you’ve relied on no longer works as expected. Someone from our management team has reached out directly to offer assistance, review the issue, and help find a resolution. - WPN Management team
We have been using this App for a long time. I found it is the only one that is so easy to use and works best for what we needed. The support has been excellent.
Developer reply ·
We love hearing this from a long-time user, Beadsofcambay.com! It’s great to know Wholesale Pricing Now has stayed easy to use, fits what you need, and that our support team has been helpful along the way.
horrible. stay away!
Developer reply ·
That’s really tough to read, and we’re sorry your experience felt this way. We’d really like the chance to understand what went wrong and help make things right. Please reach out to me directly at sharky.sagansay@staytuned.digital, and I’ll work with you directly to sort this out. - Wholesale Pricing Now Management team
the discounted price doent show up on the order form. It doesnt show up until you add it to the cart
Developer reply ·
Thanks for pointing this out. I can see how not seeing the discounted price right away could be confusing. The total updates once the item is added to the cart, but we understand it would be more helpful to show that earlier. If you’re still running into this or have questions about a specific order, please reach out to our support team so we can take a closer look and help sort it out. We appreciate you flagging this 🙌
Support team never answer
Developer reply ·
We’re really sorry to see your experience hasn’t been great so far. Our support team aims to reply quickly to every merchant, and after checking our system, we weren’t able to find any tickets or messages from your store — which means we may never have received your request. To make sure we can help you properly, I’ve just reached out to you directly via email so we can understand what went wrong and get everything resolved for you as quickly as possible. Your feedback matters a lot to us, and we’d truly appreciate the chance to turn this around. Looking forward to hearing from you!
Trying to reach someone for the 100th time when there are glitches in their app. We pay for a service that is actually making our wholesale orders harder. Someone please contact us ASAP.
Developer reply ·
Hi there, We’re truly sorry to see your experience reflected in a 1-star review, especially since we’ve been actively replying to every message you sent us. We’ve checked the history on our side, and it looks like our responses may not have reached you, as we never received a follow-up from you. We’ve just sent you a fresh email again so we can reconnect and help you resolve the glitches you’re facing. If you don’t see it in your inbox, please check your spam/junk folder; sometimes Shopify email routing causes messages to land there. We’re committed to getting this fixed for you as quickly as possible. Also, you can contact us directly from the app, using the live chat box in the lower right corner of the screen. Thanks for giving us the chance to make this right. We’re here whenever you’re ready.
Developer reply ·
Thank you so much for your 5-star rating! 🌟 We’re really glad you’re enjoying the app — your support means a lot to our team!
The worst support, functionality, deliverables of any app ever purchsed on Shopify and there is no close second place. Truly horrific. Avoid this app like the plague.
Developer reply ·
We’re very sorry to hear this was your experience — that’s absolutely not the level of service we strive to provide. Our support team did try to reach out to assist and resolve the issue, but we haven’t received a response so far. We’d really appreciate another chance to help make things right. If you’re open to it, please get back in touch so we can personally review what went wrong and work toward a proper resolution.
They are keen to help, but the app does not work on almost every point of view. currencies are a huge problem, as well as incompatibility with T&C checkbox at checkout etc. at least it's nothing for European international stores... what really fked me up extremely is that my live theme was edited and ruined. They were coding on my live theme even though i made them a backup !!!!! they made me lose SO much time
Developer reply ·
We’re truly sorry to hear about your experience and the frustration this caused. Our team reached out several times to assist and investigate, but unfortunately, we didn’t receive a response. We completely understand how serious it is when theme changes affect your live store — this is never our intention. If you’re open to it, we’d still like the opportunity to review your setup safely and make things right. Your feedback is valuable, and we’re always working to improve the app’s compatibility for all regions, including European stores.
Great app for wholesale and net terms!
Developer reply ·
Thank you for the 5-star review Luca Decor. Happy to have you
Developer reply ·
Really appreciate your 5-star review!
Worked with Ron and RJ setting up individual products for a "wholesale pricing" where discounts and quantities werent needed, Just a simple display £X for customers not logged in, and display £Y price when logged in. Displayed at checkout and product level only at the moment, but its on the road map for collections, which is good enough for us at the moment. Thank you guys! great customer service, especially on my free trial will be sticking around for the updates.
Developer reply ·
Thank you so much for your thoughtful review! We’re really glad to hear that the setup worked well for your wholesale pricing needs and that Ron and RJ were able to get everything running smoothly. We truly appreciate you taking the time to share your experience, especially during your trial period, and we’re excited for you to see the upcoming updates, including collection-level pricing. Thanks again for choosing us and for being part of the journey!
It claims to offer group and Individual pricing of products, but the latter simply does not work.
Developer reply ·
Thank you for the 5-star review The Cyanide & Happiness Store!
Developer reply ·
Hi there District Floor Depot and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? We would love to learn what we can do to improve. We hope to hear from you soon!
the Customer Support is AMAZING Shout out to GIRLIE , she saved my job -From South Africa
Developer reply ·
Hi there Spazio Lighting and team! Thank you for the incredible review! We’re thrilled to hear Girlie made such a difference. Support like this shows how dedicated we are to helping merchants succeed, no matter where they are in the world. If you need help with anything else, please feel free to reach out!
Developer reply ·
Thank you for the 5-star review team! We appreciate your support.
The Wholesale Pricing Now team were extremely helpful in fixing an issue we had linking our shipping rates. We appreciated the speed in which they responded to the issue.
Developer reply ·
Hey there EducationAll Australia and team! Thank you for your wonderful review! We're so glad our team could quickly resolve the issue with your shipping rates. If you need any further assistance, don’t hesitate to reach out—we’re always here to help!
This is a very simple and easy-to-use. Also, the support team is giving us very quick responses and then any concerns you can be resolved soon. If you are thinking about to use this, we recommend just a try!
Developer reply ·
Hi there Watson BIO LAB SHOP and team! Thank you for your kind words and recommendation! We're glad to hear you’re enjoying the app’s simplicity and quick support. If you ever need assistance or have suggestions, we’re always here to help!
Installing Wholesale Price Now was a breeze! The app is incredibly user-friendly, with straightforward implementation that integrates seamlessly into our workflow. What really stood out was the support team—fast, professional, and always ready to help. Highly recommend it for businesses looking to streamline their pricing processes!
Developer reply ·
Hi there AEDwijzer and team! Thank you for your wonderful review! We’re so glad to hear that our app integrates seamlessly into your workflow. And we're glad to know our support team made a positive impression. Your recommendation means a lot to us, and we’re here to help if you need anything in the future!
Generally, it's a great app for individual discounts, BUT we live in a globalized world, and the app does not support any kind of translation or allow third-party apps to translate the app's content on the frontend. If this could be optimized, it would be fantastic! Unfortunately, customer service mentioned it's not possible at the moment :(
Developer reply ·
Hi there KSE-LIGHTS Shop and team, Thank you for your honest review. We understand how important it is for our app to work or support translation apps especially if you are working with customers from different parts of the world. We have this on our list and we'll do our best to get this deployed in the next update. If you need any help or have questions, please feel free to reach out to us.
Helpful customer service when I had my first issue since adding this to my storefront 13 months ago. Simple to use, does just what I need it to.
Developer reply ·
Hey there Peter Prints 3D and team! Thank you so much for taking the time to leave us a review! We're thrilled to hear that our team was able to help you out. We're glad that you're having a great time using our app as well. We'll do our best to continue to improve our app to better suit your needs. If you need any help, please don't hesitate to reach out to us!
Great app once you decipher it. Support is very quick and efficient when you need them.
Developer reply ·
Hi FlexiWood Australia! Thank you for sharing your feedback with us! We appreciate the kind words, this helps us a lot and fuels our drive to continue to do better. We're also glad that our team was able to provide quick replies to you. We'll make sure that they are recognized for their efforts. If you need anything else, you know where to reach us!
Great customer service! Having trouble customizing discounts and free shipping. Their team was responsive and guided me through the process. They also logged into our account with permission access to complete an update and change some settings for us. Very helpful!
Developer reply ·
Hey team! Your feedback is highly appreciated and we're glad that our team was able to help! Thank you for sharing your experience with us, this helps us a lot and will definitely boost our team's morale. If you need help with anything else, you know where to reach us!
I can't even describe how amazing the team at Website on Demand Studio are, nothing is a problem. They go far and beyond.
Developer reply ·
Hi there K Avenue Hair Australia Pty Ltd, We appreciate you taking the time to leave us this awesome review! It is fantastic that you were able to reach out to our support team and get quick results with getting your theme to install correctly. Wholesale Pricing Now is perfect for your store and we hope you get the best out of it. Stephanie and the Customer Support Team
We've had a great experience with this app! The customer support has been very helpful
Developer reply ·
Hi there RASM team! We are delighted to hear that you had a great experience using our app and talking with our support team. We work hard to ensure that we provide a world-class customer experience, and we're happy that you appreciate it. If you need further assistance, you know where to reach us!
We were having issues with our system not working. I emailed Wholesale Pricing Now WOD and they were very prompt at addressing the issue and it was resolved very quicky. Thank you
Developer reply ·
Hey there Lash Envy Pro and team! Your wonderful and kind feedback is highly appreciated! Thank you so much for sharing your experience with us and other merchants who are still looking for a wholesale app. If you need anything else, you know where to reach us! Thank you for your support. Cheers!
Excellent customer service. The support team was extremely responsive and while I was expecting an answer sometime in the future, I was surprised to get a response in minutes rather than hours!!!
Developer reply ·
Hey there Trünk Moves and team! Our support team had a great time helping you out. We are glad to provide you assistance. Thank you so much for the wonderful review! Please let us know if you need further assistance, we'd be happy to help!
helpful support, good product, further than what basic shopify can offer
Developer reply ·
Hi Canned Heat and team! We are thrilled to hear that our support team was able to help you out! Your feedback is highly valuable to us and we thank you for taking the time to leave a review. If ever you need our help, please let us know. We're always happy to help!
Alina was very helpful and quick to find a solution. App is working well now.
Developer reply ·
Hey there Course Motorsports! Thank you for taking the time to leave us a review! Alina is amazing right? This review will surely make her day. We are grateful for your support and hope that you continue using Wholesale Pricing Now for your store's needs. Please let us know if there's anything else you might need assistance with!
Great customer service. Very useful app!
Developer reply ·
Hi IR-LOCK and team! Thank you for the 5-star review! Your feedback completed our day and made us even more motivated to provide excellent customer service! We appreciate your support. If you have any questions or need assistance, please let us know. We're happy to help!
When this app works, which is almost never, it's great. but it breaks ALL THE TIME and customers are constantly contacting me to re-do orders that the app messes up. As soon as I am able, I will find another app instead of this one. GREAT customer service!! They've helped me right away every time I've needed it. I know I can rely on them to help if a problem arises. This app is wonderful as it lets me offer wholesale pricing to specific clients. My only issue is that the pricing does not show on the product pages, which clients find confusing. If it did that too, it would be even better!
Developer reply ·
Hello Urban Baby Bonnets, Thank you for the positive review. We love to hear that you had great customer service and that you will reach out and get the support you need, when you need it! We hope that we can get the pricing feature that you are requesting in the near future. It is great that Wholesale Pricing Now is working for your business. Stephanie and the Customer Support Team
This Ap is a Scam i down loaded it to try took me less than an hour to realise that it is a junky poorly code ap and i removed it a Free 14 day trail yes a Free trail that i deleted in less than an hour and these scammers charged my account $14.95 why would anyone trust a company so blatant in their fraud and disrepect to the customers than try their ap A free 14 day trail does not Cost $14.95. A 14 day free trail is free and only a scam orgainisation would charge you Stay away at all costs
Developer reply ·
Hi NZ Diver team, My name is Sharky, Team Supervisor here at Wholesale Pricing Now. I apologize for the issues you've encountered while using our app. I've processed a full refund for the charge, you should see that back in your bank account shortly. I also sent a separate email to sales@nzdiver.com in an attempt to possibly turn this experience around. I hope you give us another chance to make things right. I look forward to hearing from you soon. Respectfully yours, Sharky Team Supervisor - Wholesale Pricing Now
Great support!
Developer reply ·
Hey Big Island Abalone! Thank you for recognizing our support team! We work hard to ensure that our merchants get prompt responses and quick resolution. Please let us know if you need further assistance, you know where to reach us!
Simple, customizable app. Great for B2B and B2C sellers with many product offerings
Developer reply ·
Hi ONGROK Wholesale USA! Thank you for your kind words! We're glad to hear that our app can help you out with your wholesale pricing needs. If ever you need any help, please feel free to reach out to us!
The customer service of the previous wholesale app was terrible. I switched to Wholesale Pricing NOW WOD. It didn't work perfectly at first, but the customer service resolved it perfectly, and now everything is working again. TOP and keep it up.
Developer reply ·
Hey there DUCETT team! Thank you so much for your kind words. We apologize for any initial issues you encountered, but we're glad that our team was able to help you out. If you have any other questions or need further assistance, you know where to reach us! Thank you for choosing Wholesale Pricing Now!
Awesome Customer Support!
Developer reply ·
Hi R1 Brushless Motor Lab, LLC.! We appreciate your feedback for our support team! We work hard to ensure that we provide the best solution within the shortest time possible. If you need help with anything else, feel free to reach out! Thank you for choosing Wholesale Pricing Now!
Great Customer Service. The app works as intended.
Developer reply ·
Hey there Rex Fabrics and team! Thank you for your kind words! We're thrilled to hear that you're satisfied with our customer service and that the app is working as intended for you. If you ever need further assistance, feel free to reach out. We're here to help!
Provides the service we need for our customers. After being in use for a while, we did have an issue pop up that customer service was able to take care of for us. Our issue was a niche one, and so did take a little while to resolve, however Alina and Roel kept us up to date and would respond to our queries quickly and efficiently.
Developer reply ·
Hi team! We're delighted to hear that you're enjoying our app! Your positive feedback means a lot to us and motivates us to keep delivering the best experience possible. If you ever have any questions or suggestions, please don't hesitate to reach out. Thank you for your support!
Customer service was great when I had questions on how to implement. App is clean and simple.
Developer reply ·
Hey there Woobie Gear and Team! Our team had an amazing time helping you out! Thank you for taking the time to leave us with such wonderful feedback, we truly appreciate your support. Please reach out if you need help with anything else!
After trying two other apps, this app has worked out for us. We have had this app for awhile now and it has worked for us at this stage of our development. Whenever we have had any issues, customer service has been responsive to work through those issues with us. It is like having a partner in this. Most recently we were helped by Alina and with basic details of the issue, she had been able to quickly fix things on the back end. Extremely grateful for that! Thank you for helping us and providing us this service!
Developer reply ·
Hello to our friends at Kkira Shoes We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Works perfectly for our needs as a wholesale bookseller. Their customer services is amazing as well!
Developer reply ·
Hey team! Thanks for taking the time to leave us an amazing review! We're glad that our support team was able to help you out. Please feel free to reach out if you need help with anything else!
Super fast and super helpful every time I've ever had any issues! Best customer service
Great service! They solved my issues and keep my website up and going right away. I appreciate the great service provided by Roel.
Developer reply ·
Hello Totally Ingenious, Thanks for taking the time to write this great review! We appreciate that you received the assistance you needed from Roel quickly and were able to get the results you were looking for. We are here to help! The Wholesale Pricing support team
App works great. Customer service is very helpful.
Developer reply ·
Hi Buddha Pants, Update: Thank you for working with us Buddha Pants. We appreciate that you were able to get what you needed for your store. We are here to help! The Wholesale Pricing Now support team
Very good Support! The App was not working properly after i installed it in my store but i was just hitting up the Support and they fixed all the issues with my custom template so that it's working now. I was just sending a screenshot of the errors that occured and in 1-3 minutes the problem was solved! A big thanks to Amandeep! He really knows what he is doing even after the 10th question/issue he was very nice and responded very quick. I have never experienced a better support in any app i'm using since 2015.
Developer reply ·
Hello BiLi Shop, We so appreciate you taking the time to leave us this excellent review! It is even better that you reached out to get assistance so quickly after realizing there was some issues you needed to address. Amandeep is very knowledgeable on anything that has to do with Wholesale Pricing now and if he does not have an answer, he will find it. Thank you for using Wholesale Pricing now. The Wholesale Pricing Now Support Team
Roel was fantastic to deal with. Support efficient at sorting out any small problems we had. Great service!
Developer reply ·
Hello OneUp Healthcare, It is great that you took the time to leave us this excellent review and we are very happy to hear that Roel was able to address your concerns. That is our goal and we are glad that you used this service! The Customer Support Team
Helpful online support. We changed themes and the app was not working properly but as soon as we contacted online support, the problems were fixed and is now back up and running!
Developer reply ·
Hello Sprayer Warehouse Co, Thank you for taking the time to give us a 5-star review. It is great to hear that you had helpful support from our team, and you were able to change your themes with the assistance provided. We love that Wholesale Pricing Now is working for your store needs. Stephanie & The Customer Support Team
At first I had some issues getting the app to work right but after working with Alina, we got everything the way I wanted it. Thanks Alina for your due diligence. I would recommend this app to any business looking for an priced right solution for their wholesale e-commerce business. Malcolm Canada
Developer reply ·
Hi there King Merchandise Office Supplies, We appreciate your 4-star review, so thank you! It is great that Alina could assist you with what you needed for your store. It is great that Wholesale Pricing Now is helping you to generate what you need for your wholesale e-commerce business. Stephanie and the Customer Support Team
So far so good, Amandeep was extremely helpful and patient. Highly recommend this app and their customer service
Developer reply ·
Hello OEM Industries, Thank you for the 5-star review. We are always happy to hear that our customer service was on target and we are glad that Amandeep was able to assist you. Do not hesitate to reach out to us. It is great that Wholesale Pricing Now is working for your business. Stephanie and the Customer Support Team
Recently stopped working at checkout. i saw that others are having the same issue, and another store i have access to was having the same issue. We have requested a refund. https://community.shopify.com/c/shopify-discussions/something-went-wrong-what-happened-this-invoice-is-not-available/m-p/2073187
Developer reply ·
Hi Bryght, We’re sorry that you’ve had this experience with our application. We would be happy to provide more details, but you never reached out to us before posting this review. The issue that you are describing is related to how our application overrides the Shopify checkout process, and it occurs intermittently. Our development team anticipates having a full fix for this issue shortly, and we’d be happy to offer you credit for the time that it was nonfunctional. Stephanie and the Customer Support Team
Very simple installation and setup. Meets our requirements very well. Amandeep was exceptionally efficient and helpful in responding to all our questions (within minutes) and even assisted with formatting something for us.
Developer reply ·
Greetings Wanderland Collective, Thank you for the 5-star review. Your store looks amazing! We are happy to hear that Amandeep was able to quickly address your questions and assist with your needs. It is great that Wholesale Pricing Now is working for you. Stephanie and the Customer Success Team
Great product, service and customer support from Amandeep. Fast and efficient resolution to my issue when changing theme. Thank you
Developer reply ·
Hello to our friends at Ultimate Hair and Beauty We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Amandeep was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Great App perfect for what i need , super easy to set up , did speak with customer service that were very efficient
Developer reply ·
Hello to our friends at Diamond Dolls Thanks for the excellent review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success. Tanu & The Wholesale & Custom Pricing Support Team
Very good app! There whas a litte problem with my theme, Josh fixed is in seconds! Now everything works fast and great!
Developer reply ·
Hello to our friends at BY MJM We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Josh was able to assist you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Implementation was easy and customer service has been quick and helpful. I would absoultely recommend to anybody looking to create a wholesale portal on their site.
Developer reply ·
Hello to our friends from Project V Hobby Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team
This app is what you need if you are looking to sell B2B on net terms. We are a shopify plus store and this app is still better. Compatibility with the bulk discounts now app from the same developer was also huge for us. Using these two apps we can give discounts and B2B checkout for our logged in customers and still offer discounts for the non logged in customer. Support could not be better, thanks Nicoz and Amandeep!
Developer reply ·
Hello to our friends at OneHydraulics Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We appreciate you taking the time to share this review with us and the community! We are delighted Aman and Nicoz were able to assist you. We’ll make sure we pass your kind words along to them, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Aman was quick to respond and resolve any issues and questions. Very easy system to work with and the support is perfect. Thank You!
Developer reply ·
Hello to our friends at The New You Miracle Band Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success. Tanu & The Wholesale & Custom Pricing Support Team
Currently in the trial period, but we were having trouble getting the discount to show for selected products in a discount group. We spoke to someone in support and they were able to fix this in a matter of minutes. Also very happy with the app as a whole.
Developer reply ·
Hello to our friends at My Store Thanks for the excellent review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success. Tanu & The Wholesale & Custom Pricing Support Team
The app was a bit confusing but when I messaged for help it only took a matter of seconds for Nicoz to respond. He spent almost an hour with me navigating the wholesale side of my business with the patience of a saint! Would 10/10 recommend dealing with him again. His customer service was absolutely amazing! Thank you SO much for your time and patience, Nicoz!
Developer reply ·
Hello to our friends at Goats and Hoes Soap Co. Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted Nicoz was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
I had some trouble with the app not showing the wholesale price. Contacted support and Nicoz was more than helpful to solve the issue for me! Thanks again!
Developer reply ·
Hello to our friends at Tiny Teethers We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
This app DOES NOT properly round math. My 9 year old can do it but not this app. This is especially annoying because you cannot trust the math - we cannot use our shipstation pack slip which has beautiful pictures on it, we have to use the Shopify one because the math is WRONG! This app also has issues at CHECKOUT where my customers are not being able to check out - this just happened three times this week. Annoying. Shopify cannot resolve the issue and these people can't resolve the math problem in a 3 year time period. Ridiculous!
App was not properly working but Nicoz in support was helpful in being able to fix the discount issues.
Developer reply ·
Hello to our friends at solarfree Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
this app finally does what I have been trying to do for the last year; give a % discount on our branded products only, and not the other brands we sell, to tagged customers so they can order online and get the group discount they have. AND, their support was available in minutes, got online and made the adjustments to my app for me sop that the discount showed in every step of the shopping process. Thank you!
Developer reply ·
Hi Midwest Inkjet, Thanks for the awesome review! We're very happy to hear that our feature set has enabled you to give out discounts on particular product lines. We take great pride in the quality of support that we offer, and are very gratified to hear that our team was able to respond quickly to your needs and make the adjustments that you needed. As always, we are here to help! Tanu & The Wholesale & Custom Pricing Support Team
Nicoz as really helpful and professional. Seems like a good company. I've been playing around with this program and it's pretty good. You do need to add each discount one by one using a search function. It would be nice to have a table of all products at once like other programs have.
Developer reply ·
Hello to our friends from FoodStorageDepot Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Nicoz is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Wholesale & Custom Pricing Support Team
We chose this plugin for the order form to allow our wholesale customers to order more quickly. The fact that retail pricing was shown until they added to the cart would be confusing for our customers and add an extra level of explaining to our customer service. We wanted something to make wholesale ordering easier for our customers, but this isn't a good fit. Additionally, the 'Sync Collections' didn't work and I had to have support manually add a missing collection, but even then not all products in the collection showed up. Finally, built in discounts for Shopify were being applied to the wholesale pricing, we have for retail customers to save 20% when ordering 4+ items, which made it difficult to match our wholesale pricing on our price sheet. We didn't want to give a 20% discount on top of wholesale pricing. Finally, there's no 'Require a minimum order amount' option - we have a MOQ of $500 for wholesale pricing. Many things we wanted were lacking or missing. If they were added/corrected the plugin would be worth the $25/50 per month but it's not right now.
Developer reply ·
Hello to our friends at Performance Fungi Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Wholesale Pricing Now. I am sorry to hear that our app was not a good fit for your store, it is not at all what we aim for. Our app is being used by a lot of merchants and it has been serving most of them really well. With that said, we have taken note of your feedback and have put the requests on to our product roadmap so that we can improve our app and be of service to you. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process. However, I would like to clarify some of the points raised by you: Q: We chose this plugin for the order form to allow our wholesale customers to order more quickly. The fact that retail pricing was shown until they were added to the cart would be confusing for our customers and add an extra level of explaining to our customer service. We wanted something to make wholesale ordering easier for our customers, but this isn't a good fit. A: It appears that you are referring to the Order Form feature, which is a relatively recent addition to our app. It is important to note that at present, this feature has certain limitations, specifically in regard to the display of discounts. As it currently stands, discounts are not immediately visible on the order form and will only be reflected once an item has been added to the cart. It is worth noting that this feature was released in partial form by our development team, with the second installment intended to address the discount display issue being scheduled for a future release. At this time, we do not have a definitive date for the release of this update. Q: Additionally, the 'Sync Collections' didn't work and I had to have support manually add a missing collection, but even then not all products in the collection showed up. A: It is important to understand that any changes made to your collection page will require a manual sync in order for the updates to take effect. We recommend that our merchants hit the "Start Syncing Products" button every time they make changes to ensure that their collections are up to date. This will help to avoid any issues with missing collections or products. Q: Finally, built-in discounts for Shopify were being applied to the wholesale pricing, which made it difficult to match our wholesale pricing on our price sheet. We didn't want to give a 20% discount on top of wholesale pricing. A: Our app does not apply discounts on top of the Shopify Automatic discount. It is important to note that our app utilizes Shopify's Draft Order API, while Shopify Automatic Discount operates using the standard checkout process. As such, our application will either provide the discount and disregard any discounts from Shopify Automatic or the latter will take effect while our app is not in use. Q: Finally, there's no 'Require a minimum order amount' option - we have a MOQ of $500 for wholesale pricing. Many things we wanted were lacking or missing. If they were added/corrected the plugin would be worth the $25/50 per month but it's not right now. A: This feature is not currently offered by our app. This particular feature falls outside the scope of our application's capabilities. Temporarily, in cases such as these, we usually recommend the "Locksmith" app (https://apps.shopify.com/locksmith), which would integrate seamlessly with our application. I believe that this solution will allow you to achieve the desired functionality while still benefiting from the core features of our app. If you still want to try our app and need help, please reach out to us via any of these channels: Email: wholesale-now@websiteondemand.ca Phone: 1 (888) 779-3821 Live chat: https://www.websiteondemand.ca/wholesale-custom-pricing/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & The Wholesale Pricing Now Support Team
Excellent customer service. Amandeep was great at getting me setup on the system and was very clear and helpful. Thanks again! Recommend this app for any person wishing to add wholesale to there store.
Developer reply ·
Hello to our friends at Cozy Crew Club Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
The best plugin for B2B customers. It is not creating a extra cart or script in the webshop like the other plugins. The best option in the plugin is the individual pricing, you can auto import and export the prices. The support is really good.
Developer reply ·
Hello to our friends at MAE-LILLY Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Great app. Support team is very responsive and active, resolved the issue in minimal time. Highly Recommended
Developer reply ·
Hello to our friends from www.artfactoryus.com Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team
Amazing customer service and app for the wholesale section of our site. Josh was quick and helped us find a solution to our issue. We thank you.
Developer reply ·
Hello to our friends at Salt and Hart Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Josh was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success. Tanu & The Wholesale & Custom Pricing Support Team
Josh was super helpful with some edits I needed to have done to work with my store. Looking forward to seeing the new features and how this works for my wholesale customers.
Developer reply ·
Hello to our friends at Bedcandy Australia Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Amandeep was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success. Tanu & The Wholesale & Custom Pricing Support Team
This app has added a whole experience that only could be duplicated with manual code or Shopify Plus. Those two are not suitable for family owned businesses. I have changed themes to increase speed for non-app related reasons. Each time the support has gotten my wholesale account looking good and working when I had a installation problem fast! ACUMETALFAB.com 03/17/2023 – Update to my review. For the last few months I have had a script issue. I requested support and a collaborator request was submitted on Feb 1st. It took 21 days and multiple reminder emails on my end to get an answer. The actual answer, “That link that the Shopify mentioned does not seem to be coming from our app. Maybe they have previously installed another wholesale app before? Ours should be something like "wholesale-pricing-now"... This was the type of error acumetalfab.com/cart?view=wholesale-now-cart&_= My original review was in August of 2020. This review 03/17/2023. I have never had another app installed since my original review and just now had to uninstall this one. After removing all lines of code from this app, my store functions fine. Customers would get a script error and it would not display my website. Will be finding a new app now. I just felt that for paying for a premium app for years… they should have not to have been reminded SEVERAL times about looking into my issue, plus the answer I got was not helpful to my situation at all.
Developer reply ·
Hello, friends from ACU Precision Sheet Metal! Many thanks to you for leaving us 5 stars here! We sincerely appreciate it! We're glad we could be of help to you :-) Please don't hesitate to reach out with more questions you may have. -Melissa & The Wholesale Pricing Now Support Team
Great service by Aman — jumped on a call to fix issues we were having and was really friendly as well.
Developer reply ·
Hello to our friends at Jungley We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with the community and us! We are delighted Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be glad to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
This App was chosen by our team as a Wholesale Hero App replacement. Installation for the Wholesale App usually needs removal of the old (Wholesale hero) custom code (that we did ourselves) and New custom setup for the App - which may take time and testing - And can become a nightmare if any of the sides becomes unresponsive. In this case installation and custom adjustment process went smooth (even if 2 separate members of the support team were involved). So 5stars from us for the set-up. We will see how the app will behave. Thank You Nicoz and Amir for the communication and setup!! Update (2023), as we have upgraded to Shopify+ and the app is no longer needed. Nicoz helped us with removal info on the spot, no questions asked! Never happened to us before with other apps! We usually had to remove the code without recommendations or assistance. So there you have it. Best support of any Shopify 3rd party app so-far! And the App worked great for us too :)
Developer reply ·
This is awesome! Nicoz and Amir will be eating pizza tonight! Thank you so much for this review and just know that if you encounter issues/questions. Just reach out: support@websiteondemand.ca Our customer hero team are champs around here! Cheers! -- Chud and the Wholesale Pricing Now Support Team
Amazing experience! We had an issue with Net Terms, contacted the support team, they asked for a few details, and solved the issue within 20 minutes. Thank you, guys!
Developer reply ·
Hello to our friends at CLOSO Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
I use this APP to manage multiple Wholesale/retailer discounts and pricing. They continue to evolve to add more features. I've been using them since 2019. Every issue I've ever encountered, they are quick to assist and work thru the problem. Update Feb 28 2023 I'd been having some shipping issues, was in chat with Shopify Guru, who sent the issue to the Shopify Shipping team... spent about 14 hours total trying to 'figure this out'. Contacted Wholesale Now, and within an hour, they found the issue, it was corrected, tested, and is now working as we required! Things I LOVE the most about this APP... it works, if you are a wholesaler, and require multiple levels of discounts per product, per customer etc. They respond in great time, they stay with you until the issue is resolved... I'm a much happier Merchant when I can count on them to find and fix my issues. LOVE YOU GUYS!!!
Developer reply ·
Hello to our friends at Snap It Up Jewelry Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Wholesale & Custom Pricing Support Team
Great service and very easy app to install and set up. Highly recommended for anyone wanting a simple solutions for trade transactions
Developer reply ·
Hello to our friends at The Crewel Work Company Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Really good app with great support! I have been using this app for years and switched themes recently causing a bit of compatibility issues with some of my apps. Aman helped me and get it up and running with very little downtime.
Developer reply ·
Hello to our friends at The Tuning School We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Customer service is great, immediately found out the issue why the app wasn't working properly, was clashing with another app. Thanks team
Developer reply ·
Hello to our friends at LUCYFOX Aus Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Nicoz was very helpful by not only fixing our issue, but was also very friendly and committed to fixing our issue. Highly recommend the app as well!
Developer reply ·
Hello to our friends at Haven Lighting We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Just downloaded the app. Had a few questions and received great customer service. Fast response and friendly.
Developer reply ·
Hello to our friends at cyrusknits Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Quick response and support by Josh with ensuring the app is compatible with new Shopify Theme. Thanks!
Developer reply ·
Hello to our friends at Aussie Inked We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Josh was able to assist you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
Josh and Nicoz went out of there way to help customize the wholesale app for our store. I was actually surprised they pulled it off. lol. We went through 4 free trials of other apps this week and they just did not cut it. This app is working great and I have the confidence that I can contact this company and they will help. That is a nice change in today's world. We have a thousands of products and offer retail and wholesale pricing and no longer wanted to have two sites. It is easy to divide your customers into groups and then assign the pricing. Thanks so much guys!
Developer reply ·
Hello to our friends at aaeglass.com Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Just got done talking to Amandeep on there help chat. It was one of the most helpful quick, and nicest help chat team I have talked to in my many years online work. Thank you guys so much!
Developer reply ·
Hello to our friends at Woolwax Dealers Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Amandeep was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Tanu & The Wholesale & Custom Pricing Support Team
So happy to find this reasonably priced app that allows us to sell wholesale from our existing store. We needed to be able to offer Net 15/30 terms and this app includes that feature. We also really like the Order Form function which allows our wholesale customers to quickly add multiple items to their cart on a single page and check out. We needed some help setting up the Net terms checkout and Aman from support was very helpful and promptly solved the issue!
Developer reply ·
Hello to our friends at Free Spear-It™ Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Customer Service supporting well & efficiently! The plugin fit what i need and its user friendly and great!
Developer reply ·
Hello to our friends from WOW MART Beauty Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team
App is easy to install and set up. Ticked all the boxes for me in terms of features and price point. Quick customer service support as well.
Developer reply ·
Hello to our friends at Postix Sticker Club Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Al momento de usarla todo estuvo excelente, es muy fácil de usar y de comprender, incluso yo que mi inglés es muy básico pude usarla a la perfección, mi problema es que la app aloja los datos en el tema que uses, y shopify los tiene limitados a 256kb de uso de alojamiento, entonces la app te limíta a 20-25 descuentos personalizados, la cosa es que todos mis productos son diferentes por consecuencia todos tienen precios distintos y descuentos distintos, tengo 191 artículos de los cuáles solo 25 tienen descuentos los demás no se pueden configurar, solo necesito que shopify le permita a la app almacenar más datos y asi poder ponerle descuento a todos y cada uno de mis productos. Fuera de eso, excelente App. At the time of using it, everything was excellent, it is very easy to use and understand, even though my English is very basic, I was able to use it perfectly, my problem is that the app stores the data in the theme you use, and shopify has it limited to 256kb of hosting use, so the app limits you to 20-25 personalized discounts, the thing is that all my products are different as a consequence they all have different prices and different discounts, I have 191 articles of which only 25 have discounts Others cannot be configured, I just need shopify to allow the app to store more data and thus be able to discount each and every one of my products. Other than that, excellent App
Developer reply ·
Hello to our friends at RoosterMayoreos Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Easy to use. Fast and responsive support. It does what I need. Hopefully it can be compatible with SF Express Pickup App in the future. Thank you.
Developer reply ·
Hello to our friends at Bean Bean Club Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now and we are glad our support team could assist you! We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Wholesale & Custom Pricing Support Team
I just installed the app and had an issue with the theme. The support is great, they fixed the problem in 5 minutes.
Developer reply ·
Hello to our friends at La Boutique Fargau Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Tanu & The Wholesale & Custom Pricing Support Team
App works great, friendly and supportive live chat help. We asked for some customisations to the look and feel of the elements seen on our site and these were granted right away.
Developer reply ·
Hello to our friends at BECKY LEE Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale & Custom Pricing Support Team
Had an issue with email notifications and Nicoz and his team were able to resolve the issue quickly.
Developer reply ·
Hello to our friends at Sun Ten Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team
Excelent support! Missing some functions like, to immediatly see discounts on products without having to individually select them first. Hope they implement it soon.
Developer reply ·
Hello to our friends from sportfishingeurope.com Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team
I just installed WPN and needed to display some pricing on a product page and Amandeep was awesome! Super helpful and took care of the issue right away, like in 5 minutes tops. Great service!
Developer reply ·
Hello to our friends at Wonder Goods We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Amandeep was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team
perfect help center :D and simpel lay-out to work in. would recommend this app for an easy whole sale solution!
Developer reply ·
Hello to our friends at Zandjuweel Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Wholesale & Custom Pricing Support Team
The customer service is awesome. The app is great and robust. While my business is not ready for a wholesale app I did like this one.
Developer reply ·
Hello to our friends at Sugared Spoon Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale & Custom Pricing Support Team
I have had a couple small issues with this app but each and every time I've gotten onto the chat support, the team has helped me right away! Aman was particularly helpful, courteous and friendly. Will be an ongoing customer!
Developer reply ·
Hello to our friends at Pink Door Fabrics Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Tanu & The Wholesale & Custom Pricing Support Team
