Sunbeam Candles
United States
Reviews (5)
We recently switched over to Wholesale Gorilla from a piece meal setup we had put together using multiple apps to create the logic we needed. So far the experience has been great! The app is mostly straightforward to use, and it's robust in it's features. The support is what really stands out to me though, they're incredibly helpful, quick and professional. They're support team definitely stands out as one of the best I've worked with.
Developer reply ·
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.
From day 1 Intuitive Shipping has been wonderful to work with. They have a lot of customization options, we didn't think there would be an app out there to meet our exact needs but they made it happen. There support is top tier and better than practically any other app we use on Shopify. They offer they're time to get on zoom with you and go over anything you need, even setting it up for you. Anyways highly recommend, thanks for all the support!
Developer reply ·
Thank you so much for the kind words and recommendation! We’re thrilled to hear that Intuitive Shipping has been a great fit for your unique requirements and that it's giving you the flexibility you need. It means a lot to know our support team stands out. We take pride in being hands-on and always ready to hop on a call when needed. If you ever need anything down the road, just reach out. We're here to help! Best regards, Ron Anderson Technical Strategist
I researched & tried out quite a few subscription apps before settling on Appstle and I haven't been disappointed! They offer robust features and options for customization and have a great support team who answers quickly and thoroughly. Would recommend this app to others and am happy with my experience so far.
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Great support, didn't end up having the capabilities we required but I was able to find that out quickly due to their support staff being readily available. Rating four stars as they didn't have the functionality to build a box for my customers and subscribe. It seems like a great app for subscriptions otherwise.
Developer reply ·
Thank you for taking the time to leave us a review! We're glad to hear that you found our support staff helpful and readily available. Providing efficient and responsive customer service is something we take great pride in. We're sorry to hear that Subify didn't have the specific functionality you were looking for in terms of building a box for customer subscriptions. Your feedback is invaluable to us as it helps us understand where we can improve and expand our features. We are continuously working on enhancing our app's capabilities and will definitely consider your needs in our future updates. If there's anything else we can assist you with, or if you decide to give Subify another try in the future, please don't hesitate to reach out. We appreciate your honest feedback and hope to meet your business needs better in the future.
We are using this app to implement shipping charges at checkout for the first time, and it has been incredibly easy to understand and work with! Not only that, but the customer service is phenomenal. In testing we were getting some unexpected rates, and they worked diligently to help understand where the error was and how to correct it. There are a few features I wish were available: the ability to duplicate rates (not clone into a different zone, but duplicate) so you can have the same rates with two different rules sets, or to avoid manually re-entering tables across zones. Also, the ability to include packaging information in table and rule based rates, instead of just in carrier rates. Finally, it would be nice to have rules based on Customer Tags. Overall though, we have been extremely pleased with ASR thus far.
