Hokdi Store
United States
Reviews (3)
I'm using trustshop for a while and it's a great app for sure. It helped my store to grow and their support team is graet. Specially Ley had helped me a lot.
I'm using your Shopify chat option but when a customer clicks the button by mistake, there is no button to close that. in the pc version there is a cross button but in phone there is no. i tried from multiple devices.
Developer reply ·
Thanks for the clear report, and you're right that closing the chat should be just as easy on mobile as it is on desktop. Other merchants have flagged this too, and a missing close control on phones is often tied to the widget size or a theme conflict on the storefront. Our team can look at your specific store and help make it dismissible at help.shopify.com/support, and we'll pass the mobile close-button gap to the Inbox team.
Nice app and Amrutha helped me to place the icon perfectly
Developer reply ·
Thank you so much for your wonderful feedback 😊 We’re truly happy to hear that you had a great experience with our app. Your continued trust and support mean a lot to us, and we’re excited to keep supporting you moving forward 💙 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
