TrustShop: Product Reviews
by Trust1.io
View in Shopify App Store ↗Reviews (360)
Pretty easy setup if my AI would wake up thanks
They were amazing help in transitioning from an old review app and I know I can reach out anytime if I ever encounter issues! Everything is easy to navigate and it has all the features we need. The price is very reasonable too!
Best ever! So helpful! So quick. Thank you! AAAA+++!!!!!
Customer service for this app is very good, very quick to reply and help you setup the app and also import reviews from another review app. Overall very good so far.
Developer reply ·
Dear valued merchant, Thank you for your kind review! We're happy to hear our support team was quick to respond and could help you with both the setup and importing your reviews from your previous app. Preserving that hard-earned social proof is something we take seriously. If you need anything as you continue exploring TrustShop — widget customization, review request emails, or anything else — our team is always just a message away. Warm regards, The TrustShop Team
The best trust app that you can find!! They're so helpful and the price is amazing I highly recommend it.
Developer reply ·
Dear valued merchant, Wow, thank you for the wonderful review and the recommendation! We're thrilled that our support and pricing are working so well for you. Don't hesitate to reach out anytime — we're always happy to help. Warm regards, The TrustShop Team
Schnelle und einfache Lösung meines Problems mit der Anzeige der Sterne.
After being let down by another app that abruptly closed without any way of exporting years of reviews we thought we were going to have to start from scratch. Fortunately the TrustShop team had our backs and did some tech witchcraft to pull the reviews from the old app without the need for their broken export link. I really appreciate the effort that went into saving our reviews and 5 stars is definitely well deserved. Thanks again
Developer reply ·
Dear Angy Paws, Thank you for the wonderful review! We know how much years of reviews mean to a store, so we're delighted our team could recover them from your previous app despite the broken export. We're here whenever you need a hand. Warm regards, TrustShop Team
Great quality! The shirts are super soft, comfortable, and fit perfectly. The hats are well-made, fit great, and have a clean, premium look. Fast shipping and excellent customer service. I'll definitely be ordering from Bionic Athletics again!
Ley was so helpful, knowledgeable and patient. She made sure I understood each step before moving on to the next one. She explained everything clearly. She displayed great customer service.
Thank you so much! You've been a huge help with everything from installing the app to getting it properly set up on our site
Très bonne application, ergonomique, facile d'accès et un service client très réactif. Je recommande !
Extremely helpful, and answered my question with clear screenshots with instructions. Very happy!
Developer reply ·
Dear Kailey, Thank you so much for your kind words and 5-star review! We're delighted to hear that our support team was able to help you and that the step-by-step screenshots and instructions made everything clear. Making things simple and easy to follow is exactly what we aim for, so it means a lot to know it hit the mark for you. We're always here whenever you need a hand — please don't hesitate to reach out. Wishing you great success with your store! Warm regards, The TrustShop Team
great review app, also support is really great specially anna.
Developer reply ·
Dear valued merchant, Thank you so much for your fantastic 5-star review! We're thrilled to hear you're enjoying the app, and it truly made our day to know that our support team — especially Anna — took such good care of you. We'll be sure to pass your kind words along to her! We're always here whenever you need anything. Wishing you continued success with your store! Warm regards, The TrustShop Team
They are always so helpful!!
Fijne applicatie en de klantenservice is makkelijk en snel bereikbaar via de chat.
So kind. I received a lot of help. The responses to my inquiries were fast, and I want to continue using this app.
I had an issue which I couldn't figure out on my own and Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it. Great customer service, and I am very happy. Thank you :)
Developer reply ·
Dear Charmaine, Thank you so much for your wonderful 5-star review! We're so glad Anna was able to quickly resolve the issue for you — and that she took the time to explain both why it happened and how she fixed it. We believe that helping our merchants understand the "why" is just as important as solving the problem itself, so it's lovely to hear that made a difference for you. We'll be sure to share your kind words with Anna! Thank you again for your trust, and please don't hesitate to reach out anytime you need a hand. Wishing you great success with your store! :) Warm regards, The TrustShop Team
I'm using trustshop for a while and it's a great app for sure. It helped my store to grow and their support team is graet. Specially Ley had helped me a lot.
Great functionality and the support is super, especially of you get to chat with Anna.
Ley was great to work with and helped me resolve my issues quickly. Highly recommend using their application - customer service is excellent.
amazing customer service even on the free plan and just starting for the first time, trustworthy to give access to your theme and have them set it up if you have issues like i did inthe begin. 10/10 would recommend. specifically Ley and her team helped me.
Needed help configuring the TrustShop reviews app and the chat option with a live person was amazing - gave me step by step instructions how to configure and customize the reviews. Thank you!!!
“La Keratina Cocoa se convirtió en uno de mis favoritos para trabajar en el salón. Y Arianna es un amor de persona, muy atenta y responsable con cada pedido. Se nota que ama lo que hace.
good APP not to bad could have some more things in the free plan tho
It's a great app, everything's going well so far. The support team is also doing a good job.
Great app, great customer service
Developer reply ·
Dear valued merchant, Thank you for this wonderful review! We're thrilled to hear that you're enjoying the customization options and that they're helping you achieve the perfect look for your store. Your comments about our helpful and friendly team are particularly appreciated - we take pride in providing excellent support. Thank you for your recommendation, and we look forward to continuing to support your business! Best regards, The TrustShop Team
The app is amazing and the support staff go well beyond typical support, highly recommended
Ausgezeichneter Support! Selbst am Sonntag schnelle und kompetente Hilfe erhalten. Freundlich, zuverlässig und absolut kundenorientiert – so wünscht man sich das. Vielen Dank!
We are very satisfied with this app. They have really good features and their customer support is great, very fast solving any issue! Highly recommend to everyone !!!
The support is always here for help. I really appreciate Anna's professionalism!
いつも迅速に対応していただきありがとうございます。時差を感じさせないほどスピーディーなサポートで、安心して利用することができています。 現状では修正できない箇所もあるため、今後のアップデートで対応できるようになると嬉しいです。 開発チームの皆さま、引き続きよろしくお願いいたします！ Thank you for always responding so quickly. Your support is so prompt that I don’t even notice the time difference, which gives me peace of mind when using the service. There are some areas that can’t be fixed at the moment, so I’d be happy if they could be addressed in future updates. To the entire development team, I look forward to your continued support!
Developer reply ·
Hi there, Thank you so much for your kind words! We’re really glad our support has been helpful and timely for you. We truly appreciate your feedback on improvements — it means a lot, and we’ll keep working to make the app better in future updates. Thanks again for your support! Best regards, TrustShop Team
this was so easy to set up and use! it took just a couple minutes to get it going! will keep using this!
