RootRadar

I’ve always liked Minta’s concept and product when it works—but the platform has been plagued by persistent technical issues. A recent app update broke auto-posting and locked me out of my account settings. Reconnecting my social accounts led to an endless loop prompting me to repurchase a plan I had already paid for. Initially, support responses were slow and confusing, and the development team's promised fixes never materialized. To their credit, after I left my original review, Minta’s Customer Care Supervisor reached out directly and is taking earnest steps toward resolution. I appreciate the gesture—it shows they’re making a genuine effort to set things right. However, the fact that it took so long to escalate and address such a fundamental service lapse remains concerning. Minta has potential, but technical reliability and customer support still need serious improvement. If they continue to follow through, I’ll consider updating this further.

I'm so impressed and grateful for the excellent customer service. The DSer representative was punctual, patient, and professional - thank you!

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

I truly enjoyed and very much appreciate the excellent customer service I received from Report Pundit. They made sure to understand the custom reporting needs of my company and developed the perfect report. Many thanks for their patience and professionalism.