← Merchants

Smokea

United States

Reviews (6)

★★★★★
Shopify

Good app. Terrible customer service. If you need help, get someone besides Jerimiah H. He told me to give him an order number so he could investigate the issue, I provided it and he turned around immediately and said contact Shopify. The issue I had was with their emails and they did the best they could to mark the ticket solved and literally said "We are sorry we could not fulfill your needs...We wish you the best of luck". Customer service is all that matters these days, there are a ton of other options that offer the same thing Printful does, so I will be looking into those immediately to find one with customer support agents who actually try to solve your issues.

on Printful: Print on Demand · About 1 year using the app
★★★★★
Shopify

I am using the trial right now and can give a better review once I have more time with the app but so far so good. My biggest compliment to this app so far is the customer support. Chat is always available to answer any questions. I also like that it supports Safari, not many push notification apps do. It doesn't support iOS yet but that's due to limitations by Apple and they plan to integrate this when they can. The abandoned cart push notifications are designed much better than other apps such as Recart as well, showing product pictures as well. I believe this app has more potential to expand in to other uses as well and look forward to seeing what kind of updates they make in the future. I will revisit this review upon completion of my trial for a more detailed summary.

on Brevo PushOwl: Email,Push,SMS · 1 day using the app
★★★★★
Shopify

Really enjoying this app so far. I've tried just about every shoppable instagram app and this is the best. Support is probably one of the best out of any app! EDIT: I wanted some customization on the app and was having problems doing it myself. I reached out to James and he was more than helpful. By far the best customer support I've ever seen. Great communication, great work, attention to detail and flawless function! Thanks again James!

on Showcase: Instagram Gallery · 5 months using the app
★★★★★
Shopify

Seems to be working great. Like that it provides analytics.

on Users Insights & Social Login · About 1 month using the app
★★★★★
Shopify

Good support. I've used for two different stores now. App is very helpful.

on B2B Wholesale Hub · 2 days using the app
★★★★★
Shopify

Still tweaking to get it perfect but so far so good. Has all the features you need and SO much cheaper than alternatives. Support is top notch, and very quick, couldn't ask for anything better.

on Judge.me Product Reviews App · 15 days using the app