Lively Living
Australia
Reviews (3)
It has been nearly 6 weeks since i signed up to their programme and the review request emails are still not live and don't appear to be set up correctly at all. They offered 3 months free to join their 12 month programme, and now I know why. The delays and errors and sorting out are not what I expected. We have not even started on the Rewards Programme yet, and no doubt will take well over 3 months to have everything live .
I have recently launched a new Shopify store (moved from woocomemrce) , and I am still getting use to working with apps and all at once. Tonight I worked with Tommy from UpPromote to help me upgrade to Pro and set things up to get started. Tommy was very patient and helpful and made several suggestions that i should consider through out the process. I am not that technical at all, but i enjoyed the experience and learning more about the app in the process. Support was great and i am sure the app will be too!
Love this app. Got it so that reels can be displayed on the web . Love that i can tag products and have them clearly dispalyed in the pop up of the feed. I am sure this will encourage people to buy more. but it also looks professional. I asked for help in setting up and before i knew it it was set up on my page , I have a few queeries still to understand ie if the heading i created can be set to brand colour and why the videos sometimes freeze . I find that if i open a diofferent browser and come back to the page that the reels freeze. it seems that they work on upload as long as you stay on the same browser, Still getting to the bottom of that ... but great app regardless
Developer reply ·
Hi Lively Living, thank you so much for leaving us this 5 star review! We are so happy to hear that you enjoyed our app overall. Our Support team will keep in touch with you regarding your queries. Have a nice day 😊