Healing The Hyperbaric Way
United States
Reviews (5)
Good customer service, I have the free plan, then added awesome plan, I got less reviews after 6 months, so went back to the free option. Prompt customer service for sure! Tasmin provided great service today.
I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service. We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality. We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app. Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.
It has been good. I liked the customer service better when your hours were better. I have to time it before I go to bed to get help. But at least you help unlike Google.
I installed my app about 2 weeks ago and Ilana sent me an email today showing my rich text starting to show up! That made me super happy as a new business. She has been very responsive to any question I have had. She is very organized with setting the expectations with what to expect from her and the results which a appreciated greatly. It felt like a much more personalized service than some of these other SEO apps I have. Hopefully this will help.
Developer reply ·
It was lovely to see your results and I look forward to seeing the impact they have on your traffic. It's been my pleasure to help and if you have any other questions, let me know. - Ilana
I can't figure out how to get my sign up form for my newsletter. I am so frustrated. It says it should work.
Developer reply ·
Hi there! Happy to help and our support team will be reaching out shortly to address your signup form issues. Keep an eye on your inbox!
