Orpheus Music
United States
Reviews (4)
Having to move pages to a new application. With no changes made, pages suddenly have strikethroughs in prices and text about a month ago. No idea how long it was happened on a particular collection page. Now the banner image disappeared and was replaced with a random image.. Support teams have no good explanations on either of these issues that seem to appear absent anyone even logging into Pagefly. The only issue the support team identified was that I shouldn't be using their autosave feature - that the application told me I should turn on. Because auto-saving might be changing my page and loading images that have never appeared? Makes no sense. Bottom lilne, my page falls apart at random times and I can't afford the time to constantly check it to see when this happens. CURRENT REVIEW: Pagefly forced a new release in the middle of a page build with no notice, so the work was lost. Trying to redo the work has been a two day nightmare. The hosting is now through Shopify and the product is so glitchy, what should have taken two hours is in day two of troubleshooting. PRIOR REVIEW: Pagefly has made a huge difference in my ability to design a website exactly the way I want it. There are a few hiccups sometimes with the custom themes, but the support team is super helpful. This app has saved me a lot of "brute force" coding days!
Developer reply ·
Thank you very much for taking the time to share our thoughts! It was a pleasure for me to assist you, and it makes me really glad to know that you're happy with our support. As discussed, please don't hesitate of getting back in touch if you ever need any further assistance. Wish you all the best for your store! :) Lucian - PageFly team
App was quick and easy to install. The options to select how it displays are straight forward. It would be nicer if it had options to select colors, as the color palate is not in sync with our branding. It sould also be nice if there was an option to select how many reviews it shows on the page. Wound up uninstalling the app. The reviews take up too much space on the page by the time the date of the review and the profile information are added under the review.
Developer reply ·
Hello, Thank you for the review. We appreciate your feedback, and we will take your suggestions into consideration in our feature updates. Regards, Reputon Team
I installed this app on the trial version and completed the set up. Upon going live, I "used up" all of my chats as Tidio "contacted" every single customer that visited my site. Even though the only actual chats were the two that I did as test with myself. So, Tidio basically charge you for every website vistor that comes to your site regardless of whether the chat function is clicked and used. Of course, this information is not disclosed as part of the sign up for the monthly package. Seems very scammy.
Developer reply ·
Hi there! Thank you for taking the time to share your thoughts, and sorry for the disappointing experience. It seems that there might have been a misunderstanding here. Your live conversations are not limited in any way, with the plan you are currently on. Only the chatbot conversations are. We always try to provide as clear information as possible, and the limit of chatbot conversations is mentioned on our pricing page. We are sorry if this sounded confusing. We will make sure to keep this in mind for future improvements. Meanwhile, it would be great if you'd be willing to reach out to our live chat support. Our team is ready to explain the best ways to optimize the chatbots usage, and their effectiveness. Looking forward to chatting with you! Chris
One of my favorite apps. Very easy to use and customer support is super responsive. Flexible in number of posts and auto scroll so that I can control size, number of posts and bandwidth used. Love that I can embed the code in a couple of different places on the site. If you want to see it in action, check it out... orpheusmusicgroup.com
