3 Pooches Collars
United States
Reviews (2)
Product options has been down for 6 days and I have put in 3 support tickets, yet no one has contacted me to fix it. I have lost sales due to the options not showing and that is unacceptable. I do not recommend this app. The technical support is nonexistent.
The bugs are aplenty. The ship date for orders gets stuck on a previous date (random date is chosen) when going to print labels. You have to manually change it each time. When you create an order, it disappears. You have to go back in to the order page, find the order, and then print the label. Annoying extra steps that shouldn't be there when paying a premium for the app. They refuse to fix any of these issues. I have switched to another shipping app.
Developer reply ·
Hello, Thank you for providing this feedback about Shippo. We apologize for the experience you've had and we are working to look into these issues from our side. We have escalated your information to our engineering teams and we will follow-up with you once they've found a resolution. Thank you, Shippo Support
