La Liga Soccer
Canada
Reviews (2)
Shopify POS is is not reliable constantly disconnecting in the middle of transactions with customers. Tech support is not readily available and may have to wait days for replies which are lengthy e-mails to troubleshoot. When these issues happen at the POS it is imperative to have immediate help. We have been unable to process transactions sometimes for a whole day. We outsourced a separate merchant processing system to avoid these disruptions. Shopify was reliable and great prior to all the changes to their new plans.
Good search is so important for any shop with large inventories. Findify has done a great job in helping our customers find what they're looking for as Shopify's builtin search simply doesn't cut it. When we had a technical issue, their support team was super helpful in getting things fixed. Definitely give it a try. The free (lite) plan is a no-risk opportunity and gives you a good idea of what kind of impact it will have on your shop before upgrading to the paid plans.