← Apps

Point of Sale

by Shopify · launched

View in Shopify App Store ↗

Reviews (410)

★★★★★
Shopify

★★★★★
Shopify

the latest update on ios won't allow us to scroll down in a cart with multiple products that go below the fold. Impossible to review a long cart before processing it

Guauful · About 3 years using the app
★★★★★
Shopify

GRACIAS.. APRENDO MUCHO CON USTEDES Y CON SHOPIFY SI VEN QUE TENGO ALGUNES ERRORES TENGAN PACIENCIA... SOY NUEVO...POS MUY INTUITIVO .. ESTOY CONECTANDO INVENTARIO... Y LOGRAR VENDER....GRACIAS POR SU APOYO...!! EXCELNETE TRABAJO.. REVOLUTION TEAM

REVOLUTION E-C LATAM / AMAZONSELLER OFC · About 2 months using the app
★★★★★
Shopify

We use Shopify POS for Cashmere Knot Ireland( cashmereknot.ie), our Shopify store specialising in premium cashmere scarves, pure Pashmina stoles, elegant Pashmina shawls, preloved cashmere and women's pure sheep leather gloves. Shopify POS makes it easy to manage in-person sales, inventory and customer information from one platform. The integration with our online store is seamless, helping keep products and stock synchronised while providing a smooth checkout experience. A reliable solution for retailers using both online and in-store sales.

Cashmere knot · 10 months using the app
★★★★★
Shopify

Overpriced, slow, and not designed for real retail use We have been using Shopify for over 8 years, and switched to Shopify POS Pro 6 months ago for our gallery in Sitges after more than 2.5 years using Square, which worked flawlessly: fast, intuitive, and perfectly adapted to retail operations. The decision to move to Shopify POS was driven by the need to centralize inventory and connect in-store and online sales. On paper, it made sense. In reality, the experience has been consistently frustrating. ⸻ 1. Pricing is completely disconnected from value Shopify offers its core e-commerce platform starting at around €29/month, yet charges €79/month per location for POS Pro just to unlock basic retail features. The standard POS version is simply not usable in a professional context: no proper sales reporting no breakdown by payment method (cash vs card) no staff attribution These are not advanced features. They are the minimum expected in any POS system. ⸻ 2. Slow and inefficient user experience The app feels sluggish in daily use: slow navigation between screens delays when switching between products, cart, and checkout lack of fluidity during busy store moments In retail, speed is critical. This directly impacts customer experience. ⸻ 3. Sales data is not usable in real time sales statistics take a long time to update no reliable real-time view of performance difficult to reconcile daily revenue With Square, everything was instant and clear. Here, it feels delayed and unreliable. ⸻ 4. Reporting limitations (especially without POS Pro) impossible to properly track total revenue in the free version no clear breakdown by payment method confusing tax-inclusive vs tax-exclusive reporting For a physical store, this is a major issue. ⸻ 5. Inventory management from POS is unnecessarily complex Adjusting stock directly from the POS is: not intuitive too many steps not designed for quick retail operations This should be simple and fast. It is neither. ⸻ 6. Missing basic usability features Despite being available on mobile devices: no biometric login (fingerprint / Face ID) for staff no fast user switching for sellers This makes daily use slower and less secure than it should be. ⸻ 7. Not a true retail product Shopify POS feels like an add-on to an e-commerce platform, not a tool built for real-world retail. After years with Square, the difference is clear: Square is fast, retail-first, and reliable Shopify POS is slower, restricted, and overpriced ⸻ When opening our second gallery, we naturally considered rolling out POS Pro there as well. At €79 per month per location for this level of functionality, the answer was a clear no. After 8 years using Shopify, this is particularly disappointing. We adopted Shopify POS to simplify operations, but it is adding friction instead. If this does not improve significantly, it will push us to reconsider our entire reliance on Shopify, including for e-commerce. We value well-designed, fairly priced tools and do not appreciate feeling locked into an ecosystem where essential functionality is either missing or unreasonably priced.

Developer reply ·

Thank you for this detailed feedback. We appreciate that you have used Shopify for so many years. Your direct comparison to Square and specific points about POS Pro pricing, app performance, real-time data, reporting limitations, and missing features like biometric login provide valuable perspective on professional retail needs. We appreciate you sharing this comprehensive review and are always trying to improve the Shopify POS App.

My Retro Poster · 6 months using the app
★★★★★
Shopify

i never see such a death POS i pay last 1 year and i never see this app works always when i check it is death

Developer reply ·

Thanks for flagging this, and that's not how POS should work. If the app won't load or shows an unresponsive screen, this is usually resolved by updating to the latest version, fully closing and reopening the app, and confirming a stable internet connection. If it keeps happening, our team can look into your specific device and setup at help.shopify.com/support, and you can check live system status anytime at status.shopify.com.

★★★★★
Shopify

The POS app is very unstable. It keeps disconnecting from Shopify card reader and Shopify tested printer. It also requires admin sign in every couple of days. Card reader sometimes cannot b connected at all. Android Tap to Pay in this app is not working on one of our devices, even though the device supports it and meets every requirement needed (and used to work previously). Talking with Shopify support is endless.

Developer reply ·

Thank you for this detailed feedback. Hardware disconnections and frequent sign-ins shouldn't interrupt your workflow. Sometimes we need to work with more Technical teams that require more advanced troubleshooting and investigation but we understand how that may seem endless.

Skinners Technologies s.r.o. · About 1 year using the app
★★★★★
Shopify

Since the latest update, the POS app no longer shows the number of items in the cart on tablets. This small detail is actually a critical part of preventing checkout errors for staff, especially during busy periods. This change feels like it shipped without real-world UX testing in a retail environment. If it was intentional, it’s a serious design mistake. If it was accidental, it highlights a lack of QA before release. I strongly recommend restoring this functionality as soon as possible and improving UX testing before future updates. This regression directly impacts checkout accuracy and day-to-day store operations.

Developer reply ·

Hi there, we appreciate you taking the time to share your feedback with us, and I’m sorry to hear that this update has made checkout harder, as I totally understand the cart item count helps your staff avoid mistakes during busy periods. Please make sure you’re updated to the latest Shopify POS app version 11.0, as it includes improvements to the cart that help display this better (in the app store, search for Shopify POS > Update. We also want to share your feedback with the right team and make sure the improvements work for your store - please feel free to start a live chat with our team at help.shopify.com, or call us through the POS app by going to … > Support > Contact support and call the number you see there - we’re here to help! Rick, Shopify Support

Magic Needles · Over 3 years using the app
★★★★★
Shopify

Really horrible in term of reporting and session management. They keep removing features. From the REST API, we could have gotten the Device ID information for POS order but they have since removed it from the GraphQL API. Then we had access to the session data in the shopify admin and yet again, this feature was removed. We basically have little help in tracking orders at the POS. Shopify has done little to nothing to support its customers in this regards and frankly seems to be pushing them away to use third party apps.

Developer reply ·

Hi there, thanks for sharing your feedback with us. I can see how you relied on those reporting and session details to track POS orders, and I understand why this feels like Shopify is taking tools away. We’d certainly like to review what you’re trying to track and help you find the best way to do it with what’s available today. Please start a live chat with our team at help.shopify.com, or call us through the POS app by going to … > Support > Contact support and call the number you see there - we’ll find solutions to support you with this! Rick, Shopify Support

Excellent Stores · About 1 year using the app
★★★★★
Shopify

Are no HUMANS working at Shopify assigned to customer care anymore? Or is this POS so bad nobody bothers using it! The automated response since May of 2024 vodes ZERO confidence in new users. I'm trying this on a free trial, but the investment in my time is worth alot and may be a complete waste with no customer service. frankly only here because other YouTubers have recommended the platform. After I do my review, there's plenty of competition out there that I feel is more responsive. You really only have one claim to fame and that's e commerce hopfully you can do that. AI isn't going to cut it 100%

Developer reply ·

Hi there, we appreciate you taking the time to share your feedback with us, and I’m happy to assure you that we definitely have a human support team who are available 24/7 to help you with your store. You can start a live chat with our team at help.shopify.com (a human support advisor will assist if our chat assistant can’t answer you promptly), or call us through the POS app by going to ... > Support > Contact support and call the number you see there. Our human support team will guide you to get all set up so you can start selling as soon as possible! Rick, Shopify Support

agitarts.com · 1 day using the app
★★★★★
Shopify

Absolutely trash. App lags every time you try to login, doesn't find most of my inventory in search and just at the worst time when you have s customer in front of you and maybe more waiting you get flustered and fuck everything up Shopify, this is not fit for purpose sort it or ditch it

Developer reply ·

Hi there, thanks so much for sharing your review and feedback. I’m disappointed to hear about your experience so far, the issues you’re encountering sound like they could be fixed with updating your software and resetting your POS app. I would encourage you to contact our support team so we can help you troubleshoot this and get it up and running again as expected. You can start a live chat with our team at help.shopify.com, or call us through the POS app by going to ... > Support > Contact support and call the number you see there - we’re ready to help! Rick, Shopify Support

Books Worth Keeping · 10 months using the app
★★★★★
Shopify

Customer service has been extremely disappointing. This app was installed in the PRO version by a developer who has since had their access revoked. We are a production kitchen and do not operate a POS or retail checkout, so this app has never been required or used. Despite this, I’ve only recently discovered that we’ve been paying for the subscription for years. The team can clearly see there has been no usage at all, yet they have refused any form of refund, hiding behind policy rather than exercising discretion. As a small business ourselves, we regularly offer gestures of goodwill to customers when mistakes happen, even when policies technically allow us not to. It’s disappointing to see none of that same understanding or flexibility extended here, especially given the clear lack of use and circumstances surrounding the installation. Very disappointing experience overall.

Developer reply ·

Hi there, I really appreciate you sharing your feedback with us. It’s understandable that finding you’ve been paying for an unused app is certainly frustrating and that mistakes happen, and I appreciate that you’ve already contacted our team, but have yet to see a refund. I can assure you that our Billing team has the ability to offer gestures of goodwill in certain cases such as yours, it may just be that your case hadn’t yet reached the right team, and I apologise for the result so far. I encourage you to reach out to our team again via https://shopify.link/vRnL - our chat Support Advisors can work live with our Billing team to make sure we can resolve this for you. - Rick, Shopify Support

PerthCakeCollective · Almost 3 years using the app
★★★★★
Shopify

The update that happened in Spring 2024 made it so slow to process orders. You have to click 9-10 times to get the most basic sale done. Im looking for a better option now

Developer reply ·

Hi there, thank you for taking the time to share your review with us! I understand your concern about slowness with processing orders - the update included many improvements to the POS app, so I suspect the slowness is due to your device storage or operating software being out of date - our team can certainly assist you further with this! Please get in contact with us through help.shopify.com for a chat, or call us by reaching the number inside the POS app under More > Support > Contact Support and we'll be able to look into this for you! - Rick, Shopify Support

calijalapenos · Over 3 years using the app
★★★★★
Shopify

You can have over Millions in sales and over 5 Years.But they can suddenly hold your entire companies payments. Without a good reason. im absolutely shocked they think that any small to medium business would stand for such practice. I immediately switched back to my old POS Also doesn't work on Desktop/Laptop needs to be NEW apple Ipad ( old ones will lag ) . And of course you need to buy theirs ecosystem products otherwise all other products have compatibility issues... shop is great for your website but they CLEARLY missed the mark here.

Developer reply ·

Hi there! Thank you for taking the time to share your feedback with us. I understand our payments team does hold payments only to check your business information and make sure the payments are being deposited correctly and securely. I know it can be frustrating to see this hold, and we appreciate your patience as it is an important process for you to be able to be paid. If you need immediate support with this, I encourage you to contact our support team through chat at https://shopify.link/vRnL and we’ll help to get it processed as soon as possible! As for the POS device compatibility, I totally hear you there! The ability to use the POS app on desktop and laptop is a popular request, so I’ve added your feedback for our POS developers to potentially make it supported for those devices, as well as other currently un-supported retail hardware. Thanks so much! - Rick, Shopify Support

Toy Snowman · Over 2 years using the app
★★★★★
Shopify

I came here to read recent reviews because we are still struggling with syncing between our in-store square system and our Shopify website and I keep HOPING Shopify POS systems have improved. By the reviews I read, obviously not. We've tried Shopify POS TWICE and both times it was unreliable. No peripherals - barcode scanner, credit card machine - would remain connected to the iPad so we would have to jump through hoops, WITH CUSTOMERS WAITING IN LINE to reconnect them. Customer support sent us 3 pages of instructions which were insane & STILL didn't fix the problem. HOW CAN SHOPIFY INVENT THE BEST RETAIL SOFTWARE SYSTEM/WEBSITE BUT CAN'T DO POS WORTH A DAMN? So incredibly frustrating.

Developer reply ·

Hi there, we appreciate you taking the time to share your feedback with us! It's unfortunate to hear of the disconnection issues and understand that the emailed instructions can be overwhelming as there's many steps we need to check. For cases like this, our support team is available 24/7 for live troubleshooting, where we have much more success guiding you 1-on-1 with all the steps to ensure they stay connected. You can start a live chat with our team at help.shopify.com, or call us through the POS app by going to ... > Support > Contact support and call the number you see there. Our team will guide you check your app settings and ensure your devices stay connected! - Rick, Shopify Support

Panterra Gallery · Over 3 years using the app
★★★★★
Shopify

Disappointing Support & Lack of Flexibility for Small Businesses We purchased the Shopify POS system and hardware solely for a single annual pop-up event, which typically brings in around $900 in sales. Unfortunately, due to a minor oversight when managing multiple new subscriptions for our website, we didn’t realize the POS subscription was still active. The system was used 1 day out of the 365, with the last sale being almost a year ago, yet we were charged over $1,000 during this period of inactivity. When I contacted Shopify to explain the situation and request even a partial refund or credit, I was met with a strict “no refunds” policy, despite their acknowledgment of the minimal usage and the nature of the oversight. Many companies offer goodwill adjustments in such cases to support small businesses — sadly, Shopify did not. While the POS itself works fine for basic transactions, this experience left me feeling that the service is not flexible, empathetic, or supportive when small merchants make an honest mistake. If you’re a seasonal or occasional seller, be very cautious — you won’t find much understanding here if you forget to cancel. looking for a different system for my once a year pop up events

Developer reply ·

Hi there, thanks so much for sharing your experience with us. Our refund policy mentions that we can only look into refunds for charges on your most recent bill within the first 7 days, making sure you are keeping up with your billing and checking your charges regularly. However, we do know mistakes can happen and can always looks into extenuating circumstances. Please feel free to contact us again through your POS app by going to ... > Support > Contact support and our team will be happy to provide more support for this! - Rick, Shopify

Olive and Cradle · Over 1 year using the app
★★★★★
Shopify

Running a small retail bakery, switched from Square because of their sub-par online product. However, Shopify's POS is really behind. To start, very slow to respond - adding items or discounts to the cart takes forever. With a line of customers waiting, that's no good. Secondly, no modifiers/options (!!!). Customer wants to add toppings to their pizza? forget about it. Third party app for this on the POS are very limited and so slow that it's easier to take order by hand. Also, there are no real tickets. There are drafts, but you cannot print them to attached to orders. No scheduling for order without clunky third party apps, that are even slower. Text and icons are all tiny, especially when adding multiple of the same item there's a little bubble with the number that you can barely see. The "smart grid" presents only 10 tiles at a time (Square fit 25 on the same screen). We keep scrolling up an down as the customers give their orders. For a product that charges $89 a month, this is just embarrassing.

Developer reply ·

Thanks for sharing your feedback with us! I appreciate your concerns and agree we can improve the cart modifiers, app tiles and ability to schedule orders. Currently, the POS app is designed to sell finished products. Food service is something I know the team is working on, so I’ll be sure to provide your feedback there! The speed of your app also depends on your software being up to date, as well as how many other apps your store is running. I would encourage you to contact us through the POS app by going to … > Support > Contact Support and call the number you see there so we can guide you with other solutions! - Rick, Shopify Support

Buckabee Brownies · About 2 months using the app
★★★★★
Shopify

1. The app won't integrate with any other card reader other than their Stripe machine. We spent $500 on their machine only to realise it doesn't accept Eftpos cards, which is New Zealand's most popular debit card. 2. There is no way to process an In-Store pick up through POS. We have customers come into store daily who want to order special items in however there is no way to create an order in POS with a button to notify the customer that their order is ready for collection In-Store. 3. The app does not display product SKU's when searching for items. This makes it very difficult to search for products by SKU as it only displays the Size/Colour etc and often results in our staff selling an incorrect product. 4. There is no way to refund orders to store credit, only a gift voucher which messes with our accounting system. 5. There is no way for our warehouse to "Fulfil" an order on the POS Go device. So when customers come in to collect their order, they have to log in to the desktop version to fulfil an order. I have contacted Shopify multiple times about these issues and they couldn't care less. They keep releasing "Updates" but don't actually include any of the necessary features that people are actually asking for.

Developer reply ·

Thanks so much for sharing your feedback and providing these concise points. Our team is constantly working hard to improve our app functionality, particularly addressing one of your points, we have now recently introduced store credit for the POS app! I’ve also provided your other points to our team, our support team is always actively sharing your feedback with our developers, so please don’t hesitate to bring anything else to our attention through help.shopify.com so we can work on it! - Rick, Shopify Support

nztack · About 3 years using the app
★★★★★
Shopify

The biggest waste of money! Such an expensive devise that does nothing! It goes flat in about 30 minutes and then takes 8 hours to charge. It doesn't even do everything I need. Every time I turn it on it updates for about 30mintues. Its like something from the 80s trying to do the work of things in 2025. TERRIBLE!!!! AVOID!!! Just pay $9 a month for EasyScan!

Developer reply ·

Hi there, thank you for sharing your feedback with us! It sounds like the device isn't working as expected - our support team can certainly help troubleshoot this! Our team will either get it working for you or get it replaced to make sure you have a working device. Please do feel free to reach out via https://shopify.link/vRnL and we can take a look for you! - Rick, Shopify Support

Pole Sins · About 1 year using the app
★★★★★
Shopify

I have been using the Shopify POS Pro for just over a year. It seems the system had no input from a retailer, but was put together by a bunch of techies. It's really bad on basic reports, which are essential to run a multiple location retail company. Overall the experience has been frustrating!. If anyone from Shopify reads this - Just hire some people with some practical hands-on retail experience!!

Developer reply ·

Hi there, thank you so much for sharing your feedback! I understand that some data may not be easily found in admin reports, so we have many other options for creating custom reports - you can search for custom reporting apps here in the app store to obtain the data you need to run your business! If you have any further feedback you'd like to share, or if you'd like some help with generating the needed reports for your store, please do feel free to reach out via https://shopify.link/vRnL and we can help guide you with this! - Rick, Shopify Support

HACKNEY NINE Jewellery · Almost 4 years using the app
★★★★★
Shopify

The advertised POS Terminal with the PRO subscription; turned out to be the now discontinued POS Go with a disabled barcode scanner and Dock...As a hopeful pop-up market vendor working with a catalogging system for efficient turn-around. This was disappointing; - Automated Discounts should 100% be available to LITE users.. It's not any more special than adding a tile to the POS device.. - Cancellations should be more accessible.. I will not be making an international call that will cost more time and money likely to be asked "to return the hardware and call back". The product page for the Terminal need to clearly specify - These devices are upcycled retro-grade hardware. I made a concise decision based on mixed information and was very much under impression I had a functioning POS terminal with alot of features; not a glorified Customer Display Unit. It's my genuine hope that many of these problems can be addressed and that more support for Third Party systems out of preference and commercial flexibility can be added.

Developer reply ·

Thank you for sharing your feedback with us. We value your insight from your experience using our hardware! The POS Terminal is designed to be solely a customer-facing payment terminal, I can see how there may have been some confusion as it does look similar to the POS Go which is no longer available. I also appreciate your points on automated discounts for the POS Lite plan and Hardware order cancellations; I have provided these points of feedback to our team to improve that feature and process. If you have any other feedback, please reach out to our support team at https://shopify.link/vRnL and we can help you further! - Rick, Shopify Support

Niyo's Art Shop · Over 2 years using the app
★★★★★
Shopify

Got this app for free as part of Shopify plus. When we downgraded to shopify standard Shopify decided it would be ok to start billing us for it. We've never agreed to any kind of paid plan for this app, but Shopify have been billing us for over 12 months before we'd noticed. They don't want to refund us for an app we never agreed to pay for so I guess we're taking them to court.

Developer reply ·

Thank you for taking the time to share your review. I understand your concern about your subscription, and our team can certainly assist you further with this. Please get in contact with us through help.shopify.com for a chat, or call us by reaching the number inside the POS app under More > Support > Contact Support and we'll be able to look into this for you! - Rick, Shopify Support

Northwest Guitars · About 2 years using the app
★★★★★
Shopify

Show Store UK · 10 months using the app
★★★★★
Shopify

Customer care is a joke. Requested to speak with someone over the phone multiple times. Insisted on dealing with issue through chat. absolute joke

Developer reply ·

Thank you for sharing your review. We certainly understand how important it is to have a reliable POS, therefore our phone support team is available 24/7 to help solve any issues you may be experiencing. You can contact us directly from the POS app by going to ≡ More > Support > Contact Support and call the number you see there. We’re happy to help! - Rick, Shopify Support

BUDO Fight Gear · About 17 hours using the app
★★★★★
Shopify

If you're running a sizeable retail store, I would not advise against using Shopify POS. We transitioned from a specialized POS provider, which we had successfully used for seven years, only to realize within a week that moving to Shopify POS was a mistake. While Shopify is strong as an e-commerce platform, its POS system has serious limitations that make it unsuitable for established or multi-location retailers. Key Issues: Limited Support: Shopify advertises 24/7 support, but in reality, this is chat-only with slow response times, which can be frustrating when immediate assistance is needed for in-store operations. Nobody to help you out with transitioning from existing to Shopify POS. Weak Reporting and Search Functions: Extracting meaningful reports is a challenge, and the search functionality is cumbersome. This makes basic day-to-day tasks much harder than they should be. Poor CRM and Inventory Management: Customer relationship management and stock tracking are inefficient and often unreliable. Managing inventory across multiple locations is especially problematic, which is a major drawback for any growing retail business. High Maintenance Needs: Due to the above limitations, it seems almost necessary to dedicate an employee solely to troubleshooting and managing issues with the system. In summary, Shopify POS may be adequate for small or single-location stores, but for anyone managing multiple stores or a more complex retail operation, this system is far from optimal. It has potential as a website platform, but for POS, look elsewhere.

Developer reply ·

Thank you for sharing this feedback and bringing the issues you’ve been facing to our attention. I understand your first issue is with limited support and only being able to chat. I am happy to share that our Retail team is available to call 24/7 directly from the POS app by going to ≡ More > Support > Contact Support and call the number you see there. Any staff member with access to the POS app can call us for immediate assistance at any time! Along with this, I understand your difficulties with transitioning from a long-standing POS provider and am happy to provide your other points of feedback to our developers to improve those areas. If you’d like to discuss these further with our team, please contact us through the app as mentioned previously, or through https://help.shopify.com. - Rick, Shopify Support

WHACK Sports · 11 months using the app
★★★★★
Shopify

IT'S DEFINITELY A POS. Hangs constantly and has way too many bugs. Really terrible and tough to get help. We got the overpriced docking station hoping it would help to have everything connected but it doesn't. Shopify should be embarrassed.

Developer reply ·

Thank you for sharing your feedback with us. We certainly understand how important it is to have a reliable POS, our team is available 24/7 to help solve any issues you may be experiencing. You can send a bug report directly from your POS app by going to ≡ More > Support > Report a bug and our team will assess this for you and assist with troubleshooting. You can also contact us directly from the app by going to ≡ More > Support > Contact Support and call the number you see there. We’re happy to help! - Rick, Shopify Support

Walter Bauman Jewelers · Over 4 years using the app
★★★★★
Shopify

I wish I could leave ZERO stars. Not retail friendly in any way. Constant glitches. We regret ever signing on to Shopify POS. Spare yourself and don’t use this company.

Developer reply ·

Thank you for taking the time to leave a review. It is unfortunate to hear that you have had a poor experience with the app overall. If you would like to get assistance with these issues and troubleshoot with us, you can reach out to the retail team either through help.shopify.com for a chat, or call us by reaching the number inside the POS app under More > Support > Contact Support! We are open 24/7 and would be happy to investigate these issues to help POS work smooth for you.

Clever Girl · Over 1 year using the app
★★★★★
Shopify

$89 a month for limited "PRO" features is such a waste for small businesses. The most troubling issues amongst a few are: the inability to limit my staff's view of order history. There should be an option to perhaps allow staff to only view at a certain location's order history on the day they're perhaps working, or within a certain time period. Any business owner will understand the concerns that come with staff being able to view the store's ENTIRE order history. There's not option to limit this. Furthermore, I have a traveling company that sells across local markets, to have to pay $89 per market to keep location inventory in sync is just ridiculous. Shopify POS is a ripe off.

Developer reply ·

Thanks for sharing your feedback about POS Pro! I certainly understand your concern about limiting the order history for staff, and am happy to pass this feedback on to our developers on your behalf. If you’d like to discuss how your inventory is managed by location or anything else further with our team, please contact us through the POS app by going to ≡ More > Support > Contact Support and call the number you see there, we’ll help find solutions for you! - Rick, Shopify Support

EaseEssentialsCo. · Over 1 year using the app
★★★★★
Shopify

I do not recommend POS for France market : - No distinct bank payout per store location - No cash reconciliation - No ZDECAISSE (specific report for France) - Cannot print labels per "supplier order", have to print each individually... The POS idea is good but the product is below standard.

Developer reply ·

Thanks so much for sharing your feedback with us. I am happy to share your feedback about using the POS in France with our developers. Along with this, I am also happy to share that Shopify Payments for POS has just launched in France, so payments are now integrated in the app. If you’d like to discuss this more, please reach out to our team through https://help.shopify.com. - Rick, Shopify Support

Lancaster · Over 1 year using the app
★★★★★
Shopify

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that. 1st Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device. 2nd Update 8/21/2024 Shopify POS still sucks. During POS transactions we are creating customers and they are immediately dropped from the sale. I try to add them back to the transaction, but it can't find them. We try creating them again, but get the error message that the email already exists. So the customer exists but can't be found when wanting to add them to the sale??? Shopify support says this is a known issue and to just create the customer first. Previous support gaslit me into thinking this was some unique issue and wanted me to provide VIDEO of it randomly happening. It's not the first time support has run me in circles only to find out that it's actually a known issue.

Developer reply ·

Hello Tulsa Body Jewelry, thank you for taking the time to leave your feedback. We appreciate your feedback regarding your experience with migrating your existing QB data, please feel free to add any specific issue you may have experience with the migration. Regarding the hardware, we understand that our POS system is currently optimized for use with Apple and Android devices and not PC. If you have any features you are looking to see in the Shopify Platformm, please let us know and we will be happy to review your feedback, our goal is to make the platform fit our merchants needs. Regarding the "save cart" feature, we do offer with our POS Pro Plan.

Tulsa Body Jewelry · Over 1 year using the app
★★★★★
Shopify

Cuentas las herramientas básicas para un punto de venta

Nosa · Over 1 year using the app
★★★★★
Shopify

Shopify is the king of Ecom. Unrivaled. Nothing more to say there. The Point of Sale is another monster altogether. Really shocked by the limitations. We migrated from a rival POS system expecting Shopify to outshine them on all fronts. It has been precisely the opposite. The UI is slick, but the features are barebones. Digital receipts don't scan. Can't run reports on inventory adjustments. Reporting altogether is very minimal. Can't reload gift cards. Label printing is worthless. I've been working the forums like crazy trying to find workarounds for this and workarounds for that. We've had to add more than a dozen apps on top of Shopify just to get close to the functionality that we had in our old POS system. Here's the kicker - Shopify + all of the apps that we've piled on is now almost $3,000/month. We were paying $350/month with our old system for better brick and mortar functionality. We were sold on Shopify Plus as the future - and for Ecom - it probably is. But if you have a brick and mortar store - they're not close yet. Tech support has been kind and helpful, but their hands are tied by a platform that is simply lacking basic functionality for a growing physical store. I'm writing this review in hopes that these problems get fixed. If they do - I'll be right over here to fix my review. But as it stands, we feel like we got sold.

Developer reply ·

Thanks for taking the time and sharing this feedback. It's can be difficult to compare platforms, as each would have their own strengths or weaknesses. However, feel free to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy so pass along your feedback to our development team. If Shopify moves forward with a new feature or platform change, then we'll be sure to announce them on the Shopify Changelog (https://shopify.link/N5vR). Cheers. -Elias, Shopify Support

FERAL · 12 months using the app
★★★★★
Shopify

The system has an infuriating number of pointless "updates," to the point where they begin to interfere with the operations of our business. I can't think of a single thing that was improved, just buttons moved to other places, landing screens that look fundamentally different from how they looked the day before, and functionality that inexplicably changes from day to day. It's like learning a new application every few days, while customers stare at you for looking like you don't know how to use your own POS system. We sunk a lot of time and money into this thing and it provides constant frustration.

Developer reply ·

Thank you for your review and we appreciate you taking the time to share your feedback with us here. Please note that if you ever need assistance using the app after an update our team can assist at any time: https://shopify.link/vRnL. -Victor, Shopify Support

The Honey Exchange · 5 months using the app
★★★★★
Shopify

Pessima app. Non è assolutamente un POS completo, ci sono tantissime lacune e spesso presenta dei bug al checkout. Inoltre è limitato in tutte le sue funzioni. Esperienza terribile non lo consiglio a NESSUNO.

Baratto · Almost 3 years using the app
★★★★★
Shopify

We've been trying to switch over to Shopify POS for four months. They have no solution to track serial numbers or consigment. That they have apps that do it, but then you can't pull up reports on what sold crazy to think that they called us a POS. Every POS has a tracking for this. Working with the on boarding team and as soon as they can't find a solution, it's hard to get a hold of anybody

Developer reply ·

Thank you for your review and I am sorry to hear that you've had this experience. If you're unable to get hold of anyone from our onboarding team, please reach out to our social media support team on either Facebook (https://www.facebook.com/shopify/) or X (https://x.com/shopifysupport) and we can take a look at this for you. -Victor, Shopify Support

Hawaiian South Shore · Over 2 years using the app
★★★★★
Shopify

Constant, constant, constant issues. Hardware that must be purchased from them is absorbently priced & not reliable. Even used hardware purchased cheaper is over priced & horrible. Card readers, scanners, printers are only consistent at disconnecting then slow to reconnect---if they even decide to reconnect. So many in person sales have been lost because of this. It's very embarrassing & makes us look unprofessional and ill prepared. After this past week's issues, I'm seriously debating leaving Shopify altogether. And YES, everything is up to date. It would be wonderful if there was a PC version and hard wired hardware. This wifi and bluetooth enabled garbage is extremely unreliable. Shopify has an excellent ecommerce platform, but their POS is very limited as to what can integrate and the hardware is, simply put, junk. I've brought these issues up before with a CSR in a chat, but none of my opinions or experiences have been taken seriously, nor have the issues been resolved. I feel as if I've wasted not just money, but time and valuable customers.

Developer reply ·

Hi there. Thanks for your review. We're truly sorry to hear about the ongoing issues that you're experiencing and understand the impact that this has on your business; your detailed feedback has been shared with our development team for review. Please contact our support team again so we can address these technical issues more effectively and offer solutions tailored to your needs.- Mac, Shopify Support

Greedy Stitches · Over 1 year using the app
★★★★★
Shopify

I'm looking for a new POS system. The checkout just hangs, sometimes as you're trying to add a product to cart, other times before loading the payment screen, and at other times when completing the payment. It's awful, even more so since the most recent update. It's also cumbersome to add products to the cart in the first place. POS needs to be quick, and at the moment I'm losing customers because of this awful app. I'm heading into my busy part of the year and I simply cannot rely on this app. If Shopify want to see what a good POS app looks like, then see how Zettle's works - it's head and shoulders above this one. I wanted to be able to run my ecommerce store and POS via the same company, but now it's looking like I'll need to revert to Zettle for POS and keep the store with Shopify. That's more work for me, in terms of adding and syncing inventory, but this app is barely usable. Another minor issue is that, as the checkout is loading, the margin (in actual GBP) pops up quickly. How would a customer feel if they saw that? My life flashes befoe my eyes each time as I try to shield the tablet from them. Seriously, Shopify - do better. in the meantime, I'll decide whether to revert to Zettle or find another provder. Awful, awful, AWFUL app.

Developer reply ·

Hi, there. Thank you for reaching out and sharing your review. We're sorry to hear you did not have an ideal experience using the app. If you haven't already, you can get in touch with our Retail Support directly from the POS app. To do so, go into the POS app and click ≡ > Support > Contact Support. This allows our team to take a more detailed look into the issues you're experiencing. -Victoria, Shopify Support.

The Bark Side · 10 months using the app
★★★★★
Shopify

The most recent changes have made the checkout process so slow! There is so much unnecessary tapping and lag to check a customer out, and there is zero customization to bypass it. If you are selling in a fast-paced environment, get ready for delays. We bought the 3 POS machines last summer and are now stuck in this ecosystem. This was a huge mistake.

Developer reply ·

Hey, there! Thank you for taking the time to review the POS channel. We'd love to hear more about your feedback so we can pass it along to our platform development team. Which specific changes are you referring to? Please feel free to elaborate and share as much detail as you can by editing your reply or creating a support ticket: https://shopify.link/WJna. Thanks! -Summer, Shopify Support

The Phan Shop · Almost 6 years using the app
★★★★★
Shopify

Two main issues: 1. Constant updates mean sync between POS and the provided Wisepad 3 often fail, requiring customers to wait while it is performed. 2. There is no self-checkout option. All the features needed to make this work alongside an appropriately configured ipad already exist so I can't understand why this isn't an option, especially on POS Pro.

Developer reply ·

Hello! Thank you for your review of the Shopify POS sales channel! We appreciate you taking the time to provide us this feedback around these limitations you've outlined. I've gone ahead and passed along the feedback you've shared in this review to our Retail Developers for their consideration. Though I can't promise what may result from the passing of your feedback, you can trust that the appropriate folks here at Shopify have seen it! Thanks again! -Imogen, Shopify Support

Anthology Puzzles UK · 23 days using the app
★★★★★
Shopify

I regret having to leave a negative review for Shopify POS. Our experience has been terrible. We needed a system to consolidate our inventory in one place, and despite the bad reviews, we decided to give it a try anyway. Unfortunately, the negative reviews were right. It's disappointing to see a big company like Shopify unable to fix their POS issues. We've lost numerous sales because their hardware wasn't working properly. Now, the system is completely dead, and according to their support, we have to wait 48 hours for a resolution. TERRIBLE.

Developer reply ·

Hi, there! Thank you for reviewing Shopify POS! We're sorry to hear about the challenges you've experienced with our Shopify POS system. Please be assured that your issue has been escalated within our support team. While we aim to resolve issues as quickly as possible, response times can vary depending on the complexity of the issue and our current queues. Our teams are working as fast as possible to provide you with an update! Thanks for your patience and understanding while we work to resolve this. -Maz, Shopify Support

Loshen & Crem · Almost 5 years using the app
★★★★★
Shopify

There's an issue with the printer on the app, it stops working several times a day, letting my customers waiting for so long without the printed receipt. Cannot know when it work when it stops, I paid for the Shopify Pro, such a scam. If this issue is not solved, I must quit this app and go back to my old system Lightspeed. Many people have the same issue that has been raised from last year but not solved yet. https://community.shopify.com/c/retail-and-point-of-sale/epson-tm-m30ii-bluetooth-printer-very-slow-to-print-a-receipt/m-p/1889791

Developer reply ·

Hello, there! Thank you for bringing this to our attention, and I'm sorry to hear about the issues you are experiencing with the printer functionality on our app. We strive to provide a seamless and efficient service, so it's important for us to address any disruptions that affect our users. If you haven't already, please reach out directly to our live support team here: (https://shopify.link/WJna). We will be able to troubleshoot this issue further with you. -Maz, Shopify Support

Asia Superstore · Over 1 year using the app
★★★★★
Shopify

This app has been an enormous help! It is super friendly to use and works smoothly.

JCS Wildlife Store · 29 days using the app
★★★★★
Shopify

Almost exactly what we need... unfortunately, it does not allow sales in two currencies, whereas the store accept two currencies for the payment, IRIS

Developer reply ·

Hi, there! Thanks so much for your feedback, I certainly understand how this feature would be beneficial for your store. I will share your experience with our developers for their consideration. - Greta, Shopify Support

Association Iris · About 2 years using the app
★★★★★
Shopify

I have been using the free version for 2 years. Although it wasn't perfect, it did the job. The last couple of months have been terrible, but even worse, the last week or so. Completely unusable. So slow. The time it take to do a product search is way too long and the lagging is terrible. I can honestly say, it is not fit for purpose. Customers are waiting too long. The extra steps to add something to the cart and no more 'save cart' is very disappointing. I would not recommend this app to anyone in it's current state. Side note - When using an IPAD, if you connect a barcode scanner via bluetooth, the keyboard disappears. If you have variables, you still have to go into the product and select it, but you cannot because there is no keyboard.

Developer reply ·

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the POS Channel app. If you haven't done so already, I'd encourage you to ensure that both the app and device are up-to-date. If after completing those steps, you continue to experience a lag, please feel free to follow up with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Addicted to Vintage Furniture · Over 2 years using the app
★★★★★
Shopify

We do not recommend this app. Recent changes to the app were not implemented with us (shop owners) in mind. It was cumbersome and didn’t work correctly leaving our customers sitting at the counter…waiting…while we tried to ‘correct’ or re-enter their order! It seems the developers are not familiar with how shop owners utilized this app and install upgrades without warning, that do not work correctly and create bad data. Support for this app is sub-standard. It took about 6 weeks for a resolution to one of the issues and then created another. We have been using it for years and it had been pretty good. Currently it barely deserves a one-star.

Developer reply ·

Thank you for taking the time to share your review with us. We are sorry to hear about your recent experience and would like to learn more to improve services for our users. I understand you have had troubles with an appropriate resolution, so I encourage you to connect with our Retail Specialists specifically through our Help Center here: https://shopify.link/vRnL. -Olivia, Shopify Support

Black Wagon Kids · Over 5 years using the app
★★★★★
Shopify

Shopify sells you this app with certain features, then at a whim, and with no notice to the users, takes away those features and functions. It is routinely changed (with no notice) so that you end up with multiple errors at the check out and constantly have to re-train staff, and re-work all your processes. As an example, the save cart feature (which they still advertise as available) is gone. The 'improvement' is clunky, hard to use, and full of bugs. They removed the one button to search for a client in your system to assign to a sale. They introduced a bug where the cursor jumps in the middle of you typing. They changed the only good thing they had (their search engine) so now it tries to auto correct your spelling, for names! This is just the most recent in a long line of frustrating choices by the devs at Shopify. Their careers page actually shows you they *encourage* their staff to change fast and create chaos. It's literally their value set and culture - to make sure that there is no stable system for users. We actively search for other pos systems routinely, and will continue to search until we find something that is better or Shopify finally listens to its user base and corrects this poorly designed system. We feel trapped and lied to. Go read the user forums before you decide to use this system.

Developer reply ·

Hi there, thank you for taking the time to leave such a detailed review. Our support is always happy to assist and if you are experiencing any specific issues with the app please make sure you are reporting them to our retail support team through the support tab in your app. I also recommend checking out our changelog for the most recent updates to the Shopify POS app, and other areas of Shopify: https://shopify.link/N5vR. Your feedback is appreciated and our support is always here to help with any concerns or issues you might be having. -Shay, Shopify Support

Pet Grocer Inc. · About 3 years using the app
★★★★★
Shopify

Stuck with unused WisePad3 device. I feel really stuck with the NO solution that Shopify offers me.... I bought this WisePad3 before a fair. I was waiting for a fair to take place and ordered beforehand and then I did not use it and it was a horror to find the info to send it back to. It was a complete quest to even find the return possibilities. The device is unused, not even opened. I hade to go through a long servive procedure before I got the email that I am stuck with this and they advice me to sell it on eBay. Can you believe it? I can not understand the non-flexibel attitude of this big company, working with small online retailers.

Developer reply ·

Hi there, thank you for your feedback and your review. I definitely understand where you are coming from on this. We do provide a 30 day no hassle return policy, which can be initiated by the merchant at any time. You can find this information in our Hardware Store here: https://shopify.link/g8RM. We do not accept returns after the 30 day window has ended. Our retail support team will be happy to assist with any questions you have about this policy. -Shay, Shopify Support

myfleury.com · 2 months using the app
★★★★★
Shopify

Until recently, I would have given this app a 5 star rating. However, the arbitrary removal of the saved cart function to be replaced with draft orders (a different workflow) on the paid plan (US $89 a month) is a bit extreme for a small business. Really they need to reintroduce the feature else will need to look at Square POS again.

Developer reply ·

Thank you for your review and we really appreciate your feedback. I will make sure to give this information to our developer team. -Emily, Shopify Support

Fabric Garden Australia · Over 2 years using the app
★★★★★
Shopify

This app is basically a rip-off. I switched my plan to lite, but it still charged me $89 per month.

Developer reply ·

Hello! Thanks for taking the time to provide your feedback. To advise, the Shopify Lite plan isn't available to new merchants. If you're a merchant currently on the Shopify Lite plan, and you decide to change your plan, then you can't revert back to the Shopify Lite plan. If you'd like our team to take a more detailed look at your billing, you can reach out via the Shopify Help Center here: https://shopify.link/vRnL. -Victoria, Shopify Support.

jayzoff · 6 months using the app
★★★★★
Shopify

We are moving to Shopify POS from another system and all seems good apart from we can not do refunds from our old system. Refunds can only be done on orders done through Shopify POS by finding the original order. Shopify help admits there is no work around for this and they will pass it on to develpment, but looking at the chat around this it has been an issue for 5 years now! How can you have a till system where you can not account for refunds?! We can't even reconcile our cash easily everyday. Surely a refund button is an easy implementation, with staff permissions. Also price overrides need to be allowed for certain staff members . It is currently too complecated. Shopify developers need more time in actual shops to see what is needed and how difficult certain tasks are.

Meeks Shoes · About 2 months using the app
★★★★★
Shopify

This ap is not for Makers who travel out of their home tax area to do markets. There are other point of sale services that handle toggling taxes on and off in a more efficient and simple manner. While the thought of having synchronized inventory tallies between online and in person sales is appealing, this point of sale ap really doesn't manage the different sales tax collection requirements when you sell in person in a Province that is not your home Province. Glad I realized this before I subscribed to Pro.

Developer reply ·

Hi there, thank you for your review. I am sorry to hear that you had this experience with Shopify POS and we appreciate you sharing your feedback with us here. If you still have an interest in using our POS system I'd encourage you to get in touch with our support team so we can take a look at this for you and see if there is a workaround: https://shopify.link/vRnL. -Victor, Shopify Support

Fearless hART · About 8 years using the app
★★★★★
Shopify

I’ve been using the save cart feature on the normal version of POS for a few years now, and while it wasn’t perfect, it did the job. Shopify has now made this a pro feature, but the save cart option doesn’t actually work. I spoke to them about and they stated that they’re still fixing bugs on it. So, I’m paying for a pro feature that doesn’t actually work? You released a new update with the feature being ready? I spoke to someone about going back to the old software while it was being dealt with and they said they would need to get back to me. Well it’s been 7 days and no response.

Developer reply ·

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the impact of this and will be sure to pass along your feedback to our developers. Please feel free to follow up with us here (https://shopify.link/1aD) for an update. - Blair, Shopify Support

Grunting Growler Craft Beer Glasgow · Over 2 years using the app
★★★★★
Shopify

We have been using the POS system for 5 months now, along with the Wisepad 3. It's a terrible device. Every time customers want to pay, a mandatory update has to be performed, which can only be done if the battery is above 50%. Moreover, an update takes as long as 10 minutes. So, think carefully before purchasing this product with a Wisepad.

Developer reply ·

Hi there. We appreciate you taking the time to share your concern. I can definitely understand how a mandatory update every time a customer wants to checkout would be alarming. In this case, feel free to contact our support team directly so that we can investigate further: https://shopify.link/VRd6. -Mac, Shopify Support

CarOptions · 4 months using the app
★★★★★
Shopify

great app

Korea Cosmetics BN · Over 1 year using the app
★★★★★
Shopify

The POS works well for us. We have 75 different vendors with approximately 15,000+ unique inventory skus.

Works of Wyoming Gift n Gallery · Over 7 years using the app
★★★★★
Shopify

CK TRADING · 9 months using the app
★★★★★
Shopify

Glam Hair AU · 4 months using the app
★★★★★
Shopify

Brentwood Cycle · About 1 year using the app
★★★★★
Shopify

Easy to understand and use.

D'Arcy Wines · Almost 7 years using the app
★★★★★
Shopify

Porterhouse Clothing & Supply · Over 3 years using the app
★★★★★
Shopify

Brotique · Over 1 year using the app
★★★★★
Shopify

iunickweb · 4 months using the app
★★★★★
Shopify

Easy to use.

ejbrowncigars · 11 months using the app
★★★★★
Shopify

Love this app

A L D A & R O M E R A · Over 3 years using the app
★★★★★
Shopify

Mountain Cultures · Over 4 years using the app
★★★★★
Shopify

HOME by MB · Over 1 year using the app
★★★★★
Shopify

The Deadly North · Over 4 years using the app
★★★★★
Shopify

I would recommend Shopify to someone else. It's easy to use once you apply yourself.

All My Relations · 4 months using the app
★★★★★
Shopify

RUNLIFE PR · 9 months using the app
★★★★★
Shopify

Anuri Gifts · Over 3 years using the app
★★★★★
Shopify

Makes retailing esp. multiple locations swift, provided set ups are correctly. Regards

Sol le Luna Concepts · About 5 years using the app
★★★★★
Shopify

ASHABI Wears · Over 1 year using the app
★★★★★
Shopify

Miranda's Bella Boutique · 9 months using the app
★★★★★
Shopify

So far i love it. Easy professional and quick

Tebeur Fashion & Accessories · 2 months using the app
★★★★★
Shopify

Very user friendly, easy to manage and operate.

Floral & Flirt · Over 3 years using the app
★★★★★
Shopify

Staunch Traditional Outfitters · About 2 years using the app
★★★★★
Shopify

Great

London Loves Body Jewellery · 4 months using the app
★★★★★
Shopify

No complaints on the service other than two POS terminals that burnt in 2 years.

Kakushin · About 2 years using the app
★★★★★
Shopify

it is very expensive but works relatively well. I have had to update my payment terminal after just one year. which is a bummer

Salty at Heart · About 2 years using the app
★★★★★
Shopify

M.Bellish · About 4 years using the app
★★★★★
Shopify

ATRCTR OFFICIAL STORE · About 3 years using the app
★★★★★
Shopify

Dart-Oche.de · 8 months using the app
★★★★★
Shopify

Natural & Fit Designs · Over 6 years using the app
★★★★★
Shopify

elixir/ · About 5 years using the app
★★★★★
Shopify

Blooming Boutique · Over 3 years using the app
★★★★★
Shopify

Pigments · About 3 years using the app
★★★★★
Shopify

largely works. sometimes devices randomly disconnect. suggest working on app speed, scanning an item can sometimes takes an extended period of time before appearing in the basket to checkout.

J2Games · Almost 7 years using the app
★★★★★
Shopify

Spotted M Tack · Over 2 years using the app
★★★★★
Shopify

The POS Go have been great to use. We did have a unit stop taking tap but Shopify replaced it after troubleshooting was unsuccessful in reestablishing full functionality. Support has been great. Love the infrared scanner for quick product to cart and checkout.

StumpCraft · About 6 years using the app
★★★★★
Shopify

Super handy. The only thing that I feel was a pretty large miss for this BFCYM and holiday season is that bundles don't load on them. Customers really like to have the same prices online and in store, and there are definitely work arounds, but during high traffic times, it can be really frustrating that bundles aren't accessible, esp. when they are an option for the online site. Otherwise, I am a big fan!

My Sparkling Emporium · Over 1 year using the app
★★★★★
Shopify

Pounds Transformation · About 4 years using the app
★★★★★
Shopify

I love using this app when we are out doing pop-ups you can use it anywhere.

Soul Chic Cosmetics · Almost 6 years using the app
★★★★★
Shopify

Henry & Company · Over 7 years using the app
★★★★★
Shopify

Shopify has all I need for my business to thrive.

NAYAK BEAUTY SUPPLY · 3 months using the app
★★★★★
Shopify

JEMSI Boutique · About 3 years using the app
★★★★★
Shopify

This is really the best way to collect sales for your shop in person. Tip, if you use a qr code generator for the product sku and create labels with that, the pos app will read it just fine to pull your items for the sale. Honestly, it's faster than using a standard bar code to read it. My only main complaint is that it always requires internet access. This is great 9/10 times. However, vendors like us who often sell at Ren Faires in the middle of some field somewhere where the cell phone tower was never meant to handle the types of volume that are suddenly thrust upon it, I am forced to use a backup payment terminal (square). I would give this 5 stars if true offline processing with cached store data was something that could be integrated.

Aélhaus LLC · About 3 years using the app
★★★★★
Shopify

The app is generally good and works as expected. I would like to upgrade but there should be a middle tier for people in my situation who are not able to afford the high cost of the upgrade but need just a bit more than the free version has to offer.

Powerful Pepper Company · About 1 year using the app
★★★★★
Shopify

I am very happy with Shopify POS!

Antigone's · Over 3 years using the app
★★★★★
Shopify

Me ha ayudado un montón con temas de inventario, calculo de precios, flujo en caja y contabilidad.

La Cazaplantas · About 1 year using the app
★★★★★
Shopify

Formr · Almost 3 years using the app