Findify Search & Merchandise
by Findify · launched
View in Shopify App Store ↗Reviews (87)
Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Developer reply ·
Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Developer reply ·
Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Developer reply ·
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on yourfriends@findify.io. Kind regards, Kelly
We love this app, a great search functionality tool. The team at Findify have been very supportive and responsive (not to mention patient). Highly recommended.
Developer reply ·
Thanks for the feedback! Super happy to hear you love our solutions and that you’re a fan of the Personalized Search. It was a pleasure to work on this project with you. Please let us know if there’s anything else we can do for you in the future. Would be happy to help. In the meantime, feel free to check out our blog on www.findify.io to keep up-to-date on our latest developments. Kind regards, Kelly
Great app - Been our sites backbone since 2017. We found Findify offers a very speedy set of suggestions and products images based upon just a few letters being typed.
Developer reply ·
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
$499 a month? not even close to worth it, what on earth are you doing? No one can afford that for seach app.
Developer reply ·
Thank you for your feedback. We are sorry that you didn’t have the chance to experience the benefits of our service. Search is only one component of the package, also covering smart collections, recommendations & content search. The greatest value lays in powering the full product display through our AI algorithm to create a fully personalized product experience. Findify is mainly used by Shopify PLUS merchants but there are also multiple Shopify Core merchants who seen great return on this investment. If you would like to speak more or book a demo, don’t hesitate to reach out to our team through Yourfriends[at]Findify.io Kind regards, Dennis
I uninstalled this app, and noted that I wanted all of their code deleted from my shopify store, but they DON'T delete their code that was initially installed upon installation of this app. But, they do have the time to set up an automated email to send to you upon uninstallation that tries to get you back as a customer. That's not how a good business should be run.
Developer reply ·
We are sorry to see you leave the Findify community. Please note once the Findify app is uninstalled, we cannot remove applicable code as we no longer have access to the store. Please check this article on the Findify public library https://developers.findify.io/docs/integrations-shopify-remove-code for step-by-step instructions on how to complete this task. In addition, you are welcome to contact our support team if further assistance is required or to discuss your experience further. We would be happy to speak! Reach us easily through Yourfriends[at]Findify.io Kind regards, Alice
Full of glitches, HORRIBLE / unresponsive support. Pass this one by and find another search app to save yourself the headache.
Developer reply ·
We are sorry to hear about your bad experience. We have had over 1800 happy merchants (seen here with over 200 five-star-reviews). The integration process is very straightforward but in some cases there might be specific conditions that require customizations. We have a team fully dedicated to supporting integration/customizations that would be happy to help you. We’ve built Findify to be fully adaptable in terms of both functions & design so don’t hesitate to get in contact through Yourfriends[at]Findify.io Kind regards, Dennis
App functionality (for both search and collection page) is great, and the support is flat-out excellent. Can't say enough good things about Seva and team. Thanks guys! https://www.dopeboo.com
Developer reply ·
Thank you very much for your feedback. It has been been passed on to Seva & his Team. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Wow! Where has this app been all my Shopify life? This is really a premium app! It makes navigating a large store like mine a breeze. And it is FREE depending on usage. It takes a while to download the app, but once it is up and running, it is amazing! This is a MUST HAVE if you have a large inventory! The support is also great. I was able to reach their team on Christmas. How's that for service! I'm really impressed.
Developer reply ·
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Very good plugin: extensive, a lot of functionality and features, very customizable and configurable Also very good support - had some issues with integration and they promptly pointed me towards the sources of the issues, 3 times in a row
Developer reply ·
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Difficult to get in contact with the app developer and when you do they don't answer the questions correctly. Now my website lists one price (the correct one) and when people do a search through the "search" feature the pricing is completely different.
Developer reply ·
I am sorry to hear about this experience. Merchant's success and experience using the Findify app is of utmost importance to us. Please do not hesitate to contact us if further assistance is needed. Kind regards, Alice
Had to change some CSS, After i learned how to do it. I realized i need to contact support to get it fixed. Support was VERY fast and VERY helpful. With in 3 hours the issue was resolved. Great search function, might be the most powerful search app.
Developer reply ·
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Really impressive app! It’s cool that they have a free plan to start with. Great for new small businesses just starting out.
Developer reply ·
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
This is an awesome app. The search box from shopify is really a basic one which is fine but this app here is just awesome. It works so well and how it displayed....very nice. The intergration is super easy....actually too easy. You gotta do nothing just add it to your app collection and it does the rest. I can highly recommend this app to everyone. The support team is also very friendly and fast. You gotta try it to expierence this app how good it is.
One of the best apps on shopify. Keep it up guys and a big thanks from Team GottaGo. www.GottaGo.in
Extremely helpful app for us. We were looking for a solution for customers who entered keywords incorrectly and we found that solution and so much more.
I tested a few search apps and this is by far the best and fastest search I have found. Happy with the level of support provided as well. Recommend.
Recommend EVERYONE install this app. This should be on every shopify store.
This is A VERY GOOD APP. SO EASY TO USE THAT EVEN A 10 YEAR OLD CAN DO IT. (THATS ME)
Best customer service! I was deleting this app because it wasn't working property on the mobile device. But they reached out to me and offered to fix it! It took a few tries..but they were quick to respond and ultimately fixed it, and I love it!! I think it's a great addition to any store. thanks Vsevolod, and thanks Timur!!
This app is amazing!! Much faster than other similar apps and more comprehensive in its results. Right out of the box it was working wonders in seconds with no programming. I did have to change its search page on pages to full width so that it did not look weird, but as soon as I did it was quite awesome. Definitely, would recommend to anyone!!!
The search function works very well and was simple and easy to install. The reports and analytics end runs pretty slow however and could use improvement.
This app has improved our customer experience more than any other integration to date. The simple, relevant results Findify search provides means customers can find exactly what they need right away.
so far so good! Also like the fact that the free version is non-branded. Will definitely consider moving onto a paid plan once the need arises.
the tool seems very intuitive and the search functionality is appreciated by our site visitors. the cost however of $149 put it out of reach for many. they really should make a better entry level plan.
Impressive so far. I am on the 14 day trial as I need to see whether the $399 a month for full feature set will benefit me. Waiting for feedback on how to use it to its maximum on my site. Hope to hear from you guys soon .
works great! nice to find a free solution that can scale with our needs!
We tried using it and it's a lovely app. But need to customise, looking forward to hear from developers.
Awesome app. Needed something to boost my search traffic and this helped!
Really great application! Very simple and easy to use. There is no reason you shouldn't be using this app to vastly improve the search-ability on your site. -Christian Black Co Founder of HALF UNITED
Great app! We are excited to include it in our business. As our stock options grow so will our search features!
Pretty good from a computational linguistics point of view. :) Gives me lots of ideas. Lets chat.
Findify is a pretty simple and neat search tool. It was very easy to implement it. Searching products on our website is now quite easy!
Good search is so important for any shop with large inventories. Findify has done a great job in helping our customers find what they're looking for as Shopify's builtin search simply doesn't cut it. When we had a technical issue, their support team was super helpful in getting things fixed. Definitely give it a try. The free (lite) plan is a no-risk opportunity and gives you a good idea of what kind of impact it will have on your shop before upgrading to the paid plans.
Great app, simple to setup and use, does exactly as it's supposed to. Dashboard is clean and beautiful. App scales and can be customized with minimal effort. The Findify Team are great people, helpful, attentive and there to guide you. Highly recommended.
Great app and very easy to set up and use. They have been very helpful and I highly recommend this app.
Just installed the app, it was very clear and easy to set up. Although I did find the pricing initially confusing because I was rushing a bit so it took me a couple of days to really get into it. Once I opened the app everything worked so well. Many thanks, Tiffany www.mayvedavintagejewellery.co.uk
Finally, my search results are useful and look good. I've only just installed the app, so I'm still waiting for data in the reports, but I'm sure that's been taken care of very well. The support team is great at responding to the few questions I had. Aces!
It's a total package. Easy to install and it's got the powerful features. Support was quick and excellent as well. Give it a try and you'll love it.
Loads of options and customizations to really help boost search results which can only help boost sales
Exactly what we were looking for, easy to install, pricing structure is very reasonable and they were super quick to respond to a query. Using at https://tugboatbrews.co.uk/
Surprised! Very easy to use Findfy Search increased convertion rares in our store full days after having installed. Really recomended app.
Looks nice, I am trying to understand if it is possible to translate. The search box changes automatically without need to do nothing to the template!
Great app. These guys are real pros and very accommodating. Customer support is top notch. Love using the platform and the UI is great for customers. GREAT!
Installed a few days ago, within minutes I was already over the moon with the app. A great, new powerful search system. Gives me report reviews, easy customization. Very happy, considering the plus side was a 14day FREE trial.
To be honest, I'd give these guys 10 stars if I could. I think the Findify Team are amazingly talented to create such a flawless app like this. It's absolutely incredible that for a small business like mine, I don't have to pay a huge amount each month for a top notch app. I'm truly thankful to them. Findify is absolutely amazing and I love it. Why is it so great? Well, the Search facility is incredible, very intuitive and finds everything in my store with just a few letters. I also like how product images appear when customers are searching. The basic Shopify search facility on my site was very poor, I was first alerted to a problem when my customers would type in "yoga bags" (with an 'S' on the end, plural) but nothing would appear in my store. Absolutely nothing appeared. I was devastated. It's why I researched a Search app, and I truly believe Findify to be the best. I think it's very kind of them to only charge for the amount of sales volume in my store and not a set monthly fee that is probably out of my league. Usually small businesses struggle to obtain such powerful apps for their stores because they're always so expensive, but Findify aren't like that. Hats off to these guys, they're a bunch of beautiful people with great big hearts, I love them and I love their app. Cheers Findify!
Great search results app! Responds quickly to any questions we have.
So far so good! The support team is extremely responsive and helpful.
Great App with a great support team. Pricing is also very good! Easily the best & most reasonable search on Shopify App Store.
Simply perfect. Besides the app being so great, their customer service is outstanding, too. I had a question to the developer, and I received an answer via email just a few MINUTES later! Highly recommend.
Exactly the type of search app we have been looking for. Looks great so far! Thank you! :) www.clositherapi.com
So far, so great! Looks impressive upon installation.
Setup would not complete. Support issued a ticket, and quickly fixed the issue. EXCELLENT app! Search looks very professional. THANKS!
Fantastic app! We love these guys. They're responsive and address issues quickly. They recently made a major facelift to the app and have done an exceptional job. Highly recommend that you try them out.
The team at Findify has been very help in implementing our search. Their machine learning driven search is exceptionally accurate and has proven it self in conversion rate increase. Don't hesitate to install!
Findify has been an awesome tool for us! During the A/B testing we increased our conversion up to a 27% in 3 weeks. The results page is very useful and it enhances the user experience in 180 degrees. The autocomplete tool looks very pro and our customers are in love with it. Customer service, support and implementation is superb from the Findify team.
This app is an absolute game changer for any Shopify site. We started out with the excellent Findify Autocomplete app and were lucky enough to try this advanced search app out while it was still in Beta. The team at Findify was very responsive throughout the beta and we were amazed at how fast the App matured in such a short time. This app provides a full-fledged search experience with refinements, synonyms, and suggestions. The integration into Shopify is seamless and our results have been stellar. We strongly recommend this app to anyone ready to move beyond the subpar search experience offered by Shopify out of the box.
We've been lucky enough to work with Meni and the Findify team on the beta test of this amazing app. The app really fills a hole in Shopifys system and is a real must have for all stores. We had to modify our theme slightly and install a search box instead of an 'overlay' search function which we did oursleves. The app works perfectly if you have an overlay type search but it looks much cleaner with a standard search box. If we can help you with this on your store, drop us an email as it really is worth the effort to get this app! Customers are presented with very clean and crisp looking search results as they type and the 'search suggestions' given to customers is a really nice touch. Then there is the ability for customers to filter their search on the results page (if they didnt click directly on a product from the search box) this is also a must have feature, we've tried the specific filter apps from the app store and always been slightly disappointed, the built in filter here though is great. The thing we love the most about this app though is the ability to easily see products your customers are searching for; 'zero results searches' so you can look out for gaps in your store and then add those products. All of this is backed up by amazing customer support form Meni and the team, they have been a real pleasure to work with and their turnaround time on customer support is second to none! We dont often write app reviews, but the customer support, clean interface and behind the scenes features really warranted making the effort. We cant recommend this app enough to all store owners. Head over to our store to see it in action for yourself, you wont be disappointed and will be heading straight back here to click on the install button.
Just the search solution we were looking for - we have a number of hidden products in our storefront and so the usual solutions weren't cutting it. Findify stepped up with a fantastic search bar and search results page solution that fulfilled our needs and vastly improved our search results in the process.