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Upcyclie

India

Reviews (3)

★★★★★
Shopify

Do not use this app if you are serious about your business, because this team is not. You can catch their attention ONLY if you uninstall and the manager immediately messages to make you stay. The team has no clue what's going on in there- and best part- after you raise ticket, and problem is not yet attended, they try to cross sell the next plan or their "Assistance" services. Worst service and tool possible, wish I had known better.

Developer reply ·

Hi Upcyclie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Once your concerns were brought to our attention, our team reviewed the matter and reached out to provide further assistance. We also offered dedicated support to help address the setup and usage concerns you had raised. Our intention was to ensure that you received the right guidance and a smoother experience with the app. We understand that you have chosen not to continue, and we respect your decision. Your feedback has been shared internally so we can keep improving our support experience for sellers. We wish you and your business the very best. Regards, Team CedCommerce

on Etsy Integration ‑ CedCommerce · 5 months using the app
★★★★★
Shopify

I am a small business from India, we make products out of fabric waste. I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.

Developer reply ·

Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further. Best regards, Easify Team.

on Easify Custom Product Options · 39 minutes using the app
★★★★★
Shopify

love this tool. It has been helping with zero dependency from accounts team. Very flexible. A bit clunky sometimes. but love it despite that. Thank you for this!

on GST Pro: GST Invoice India · 10 months using the app