Joyfolie
United States
Reviews (3)
Sharky is very helpful. Please provide more training for Markson, as he needs improvement as a customer service agent.
Developer reply ·
Thank you for your review and for taking the time to speak with us. We’re glad Sharky was able to help, and we hear your feedback about Markson clearly. We’ll use this as a coaching opportunity to improve how we explain setup questions and support merchants more effectively. - Kiwi Management team
I can't say enough about this app!!! It has been an immense asset in organizing and automating our returns process. We have a nice clean portal that assists our customers and provides all the necessary information for our team. There has been an amazing evolution with this app since we first started using it in October 2021. We are so grateful for the support of the developer and the willingness to provide updates according to our needs. Such an amazing cost effective product!!!
This team is great. I set up some quite complicated bundles on our store and connected with Chintan, Rick, Samuel, Daniel, Carter, and I'm sure a handful of other members of the Bold team throughout the process. They are always extremely willing to help and ready to jump in. I am so appreciative of them—I probably called Rick at least 5 times with questions during our setup process and he (and the whole team!) was very patient with me.
