Sicilus Srl
Italy
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Reviews (3)
I was very disappointed as priced showed of $4.99/mo it's not the full price, but you have to add montly subscription (at least $34.99/mo) plus messages charges, for a startup is really too much!!
I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store. While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market. Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support. Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?
LangShop is super! We used them to translate our Sicilus online store into different languages, and we couldn't be happier. Their customer service is fantastic; they're always ready to help. The translation is fast, and our product descriptions have been translated clearly and attractively. Thanks to LangShop, we can now sell our typical Sicilian gifts worldwide. It's like having a reliable partner to grow our online store. In short, if you need to translate your online store, LangShop is the right choice! Five well-deserved stars. I suggest this app!
Developer reply ·
Hi Sicilus Srl team! It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for sharing your positive review. Have an amazing day! Best regards, LangShop team