ChubbleGumLLC
United States
Reviews (3)
Amazing customer support and the app is exactly what I needed.
Developer reply ·
Thank you so much for your kind words! 🌟 Customer service is always our top priority, and we’re thrilled to hear that the app is exactly what you needed. If you ever need any assistance, please don’t hesitate to reach out - we’re always happy to help! 😊
I have bugged the heck out of this team with my stupid questions and inability to comprehend the simplest of instructions. Though, this small team behind this app have been responsive, helpful and overly nice throughout all of it. They have fixed every issue I have inquired about in a timely manner. Best support ever...oh yeah - the app is fantastic too!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
After working with BYOB support they have fixed the issues we were having with shipping. Once the issue was completely understood, it took a few weeks to get a workable fix. Though I couldn't be happier. BYOB works perfectly and is the BEST build-your-own bundle system I have found.
Developer reply ·
No, the customers are only paying for the items they order. Only AFTER the order is paid, individual items are added to the order. Also, the shipping fee is not recalculated after the order is edited. Therefore, the customers don't pay extra shipping fees. I think you should pair the bundle with a discount code. With discount code mode, only individual items are added to the cart. This mode can easily integrate with various inventory systems since everything is Shopify-native: https://support.ilovebyob.com/article/188-what-is-discount-code-bundle You can also try the latest feature - auto-fulfill bundle items. The bundle items are marked as fulfilled during the order edit process. They will be excluded from shipping. According to my tests, the total weight only includes the individual items + package, whether you are buying a single label or multiple labels. For more info, please refer to this article: https://blog.ilovebyob.com/beta-autofulfill-bundle/
