Kwaitokoeksister
South Africa
Reviews (5)
Just installed the app, so will see how it goes but Jasmine was such a great help and customized everything I needed. She was also very patient and kind.
I really find this app very useful and their support is amazing. It seems pricey but it is definitely worth it!
Developer reply ·
Hi Kwaitokoeksister Store Admin, Here's Julie again from Socialshop. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop. Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Regards, Julie Socialshop by OneCommerce
Very good app and great customer support! Highly recommend this app. Rado helped me fix issues I had on my site.
I have just installed this app and wow! Its very user friendly and the support I got from Taransh was amazing! Would really recommend this app.
I am very very unhappy. This app had a bug of which they did not inform their clients about and all my products expired off Google (after running smoothly for years). That led to my Google Business account being unverified and disappearing off Google and now the only way I can get verified is by postcard (22 days waiting period, if it ever arrives) I have lost SOOOO much money and my Google rankings that I worked so hard on are all gone. I have send support requests and no one from this app even bothered to get back to me. I would not recommend this app as their clients are not important to them. They killed my Business.
Developer reply ·
Hi there, William here from Shopify, we're sorry that you haven't received the level of support you were expecting and we're definitely interested to hear more about what happened with your account. Since this has information specific to your accounts I will reach out over email to discuss further, please look out for that email and we'll bring any feedback to the developers to investigate. William | Shopify Support Specialist
