KoaWood Ranch

Iʻve been using this app for a couple of years and Iʻve always been impressed with their support and response, always quick to respond and help take care of questions or issues. With so many other things a business owner has to deal with, this brings peace of mind. Thank you to the team!

The app itself is really helpful and I like using it. When I initially uploaded the app it forced me to sign up for two of my store locations when I only use this app for one. I couldnʻt figure out how to downgrade my plan to one store. I called support during my free demo period and was told that they would downgrade my plan. That was back in January. Since then Iʻve sent multiple emails for which I was told that they were working on it. The original rep I was working with, although nice, wasnʻt great in following up and communicating with updates...however, since recently speaking to a manager, I have a bit more understanding and confidence that the issue will be resolved. Other than this support glitch, I really like the app, and it's been helpful in managing schedules and time keeping. We are very sorry to hear about the trouble you have been having. Our team is working to get this resolved for you.