Blue Grouse Wine Cellars
Canada
Reviews (5)
This app was a a godsend with the introduction of tariffs on the products we sell into the United States. It took a little configuring and working with tech support to get it working how we needed but we're really happy with the result. I'm not sure what we would be doing now if it wasn't for this app. Their customer service is really responsive and helpful as well.
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that the app has been such a valuable solution for your business, especially with the added complexity of new tariffs. It’s great to know that our support team was able to help you get everything set up just right. We truly appreciate your feedback and your trust in us - please don’t hesitate to reach out if you ever need anything in the future!
This app has been working well for us. Today we discovered an unintended consequence of dealers that already purchase from us online with a discount code being able to accumulate and redeem points. I reached out for guidance on this and was met with an almost instantaneous solution. Great support!
Developer reply ·
Thank you so much for sharing! We appreciate you taking the time to leave a review and wish you much success! ✨ - the Smile Team 💛
We have a growing online business and product inventory that had way outgrown our method of spreadsheet management so were looking for software that would help with this. We chose Shopventory because it had a fairly straightforward user interface, allowed for bundling of products, integrated both with Shopify and our offline sales and provided powerful reporting tools. It's been a process learning how everything works and exploring the various tools and reports (still a lot to uncover still). I have occasionally encountered small glitches but their support team (Rio, Kayla, Valerie, Mario and others) have all been very patient, responded quickly and thoroughly reviewed my issues. Their follow up is phenomenal. Any legitimate glitches get resolved and those that are user error are reviewed and clearly explained. Very happy with this product so far.
Developer reply ·
Hi! Thank you so much for the valuable feedback and 5 star review! We are so happy to hear that Thrive by Shopventory has made it that much easier to help your growing business manage your inventory. We also love to hear that you feel the platform is easy to use and enjoy our bundle feature. Make sure to check out our new Assemblies feature! We will be sure to pass along the kudos to our support team (particularly those mentioned), that will make them smile.
Rafael and Joelle S were great, they resolved my issues with minimal input from myself and my colleagues, they got everything resolved in a timely fashion and made sure our issues were properly solved.
