edgewater candles
United States
Reviews (6)
This app is incredibly easy to use and customize. The editor made it simple to match my site's colors and aesthetic, and setup was a breeze. When I requested a new feature, the developer responded quickly and courteously — and went above and beyond by rolling the update into the app for everyone. I highly recommend it for both its functionality and outstanding customer service.
Developer reply ·
Thank you so much for the kind words, this really means a lot to us! We’re so happy to hear the app was easy to set up and that you could match it perfectly with your store’s style. That’s exactly what we aim for. Also, really appreciate you mentioning the feature request, we love getting feedback like yours. It helps us improve the app not just for you, but for everyone using it. Thanks again for your support and recommendation. It truly motivates our team to keep doing better!
Great app - The popup app is very customizable, including the ability to style CSS, which is very important for branding. The support team is very responsive and helpful, and took care of all my questions right away. I would highly recommend :)
I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives! Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)
This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer. The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)
Developer reply ·
We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it. Thank you for your positive review!
This amazing app has completely transformed my store's gift card sales. It is so easy to use, and the support is quick and helpful. Before using Go Gift Cards, the customer experience was confusing at best, but with this app the gift card purchase flow is intuitive and even fun and creative for the customer. I would recommend this app to anyone who wants to improve their store's gift card experience - I'd give it 6 stars if I could!
Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)
Developer reply ·
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Your customers, your subscribers, our software- That's what we stand for :) Thanks, Team Loop
