Linden Square
United States
Reviews (5)
Easy to use, great customer service. Reached out with a question and had it answered and taken care of within minutes.
Developer reply ·
Thanks for sharing your review with us, it made our day! Your review motivates us to work harder to improve the app day by day. And don’t forget that our team at BixGrow is ready to give you a hand anytime you are in need!
I've only just started using the app, but already the customer service has been phenomenal. I had some issue getting the app installed and showing appropriately on my site. A quick email and Denis and team were able to fix it within a matter of minutes. I also had a great call with him about ways the app is growing and how I'll be able to leverage it in the future. Excited to see all the ways we can market this service!
I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to constantly manage and watch our product levels. I'm hopeful support can help, but haven't heard back from them. We tried this app once before and the same thing happened. I had hoped it was a fluke, but perhaps not.
Developer reply ·
Thank you for your review. The problem you're having can be solved by reading how the inventory calculation works as described in this document. https://www.notion.so/inscoder/More-FAQs-d90053e5ac194b9999d748b59db8dd1a#9bca6585b4144e9aac3a50b3e7c5b016
I have edited the design of a current campaign 3xs. Saved all three times. Go back in to check and see how it looks and it has reverted back to the original everytime. Tried to preview it on my live page and it also had reverted back to the pre-edited version. Not impressed.