NASP Connected Inventory
by Not A Side Project · launched
View in Shopify App Store ↗Reviews (52)
The new app update is very unorganized, no way to filer products by name or date added for easy duplication, every time you type something in and then go back it goes all the way back to the home screen instead of on the title you needed. small updates need done to the old interface it worked better.
Whenever you couple inventory with each other, and something gets sold, the app messes up the whole supply into minus. This has happened multiple times with multiple different items by the way! Wouldn't really recommend this ap
Developer reply ·
we’re really sorry to hear about the trouble you faced with inventory syncing. To help us investigate, could you please share more details with our support team about the affected products or orders? Your input will help us resolve the issue faster and improve the app for you.
Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.
Developer reply ·
We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.
This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.
Developer reply ·
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.
The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.
Developer reply ·
Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may occur. We truly appreciate your feedback, and I’d be happy to place a test order to demonstrate the process for you.
the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.
Developer reply ·
Thank you for your review. We're very sorry to hear about the inventory issue you experienced. I’ve reached out via email to gather more details. Based on our initial review of the live site, we haven’t detected any issues, but we truly appreciate any additional information you can share to help us resolve this as quickly as possible.
We used this app for 3 years now at lollygag.co. We use it to create bundled products, super easy to use and it works perfectly, when we did have an issue their customer service answered within a day and helped.
Jennifer really helped with what I needed for my business. Thank you!
We used it for 1-2 months without any problems. None of the buttons are working at the moment. Their support is absolutely terrible.
I spent a day looking through the internet to find an app that met my needs. Connected Inventory finally checked all the boxes - it's a great app with an incredibly helpful support team. Thank you Jennifer for your assistance today :)
We sell gift boxes composed of many individual products and this app has been very helpful in keeping track of inventory. When we had some problems arise, they were very quick to help and fix the issue.
Great app and excellent customer service - They were able to help me set it up exactly as I needed and answered all my questions!
I used the chat box in the app and Jennifer responded almost immediately to assist with my issue. She was able to find the problem and make the updates I needed. This app is great and just what I need.
Developer reply ·
Thank you for your message. I received your email on 7 Sep, and I replied to you on the same day. I also sent you 2 more emails on 8 Sep and today to ask for more details to investigate. Please check your junk mail if my reply falls into your junk mail? You can reach us at the chat box in the app too.
very neat app and a good customer support system THank you for creating this for such a cheap rate...
The support for this app is amazing, they are willing to help with any issues that arise! Each store is different and they make sure that they take care of each customers needs! We have ran into a few issues with different custom coding and how this app interacts with our store and they were quick to make sure things got resolved!
Just a great app to add functionality for bundle groups (when an order for 1 item pulls multiple products from your Shopify inventory) as well as connected groups (when multiple items than can be ordered - like at different prices - pull from the same inventory source SKU) all at a very reasonable price. It's simple to set up and if ever needed, support responds promptly.
This app is great for syncing inventory across multiple items. Customer service has been quick and very helpful through their chat function when I had questions or issues finding settings.
Don't expect to get any useful customer support. Good thing i didn't wait for the trial period to end and uninstalled.
Was working fine, but now support does not respond to the questions. Probably developer is stoping support of this app
Developer reply ·
Thank you for your review. We had been answering your email on 25 Feb 2022, 21 Feb 2022 (2 emails), 28 Jul 2020, 27 Jul 2020 (2 emails). Feel free to reach out to us if you have any questions. I also want to highlight that recently we upgraded our support chat app so I expect you can reach out to us much easier. Thanks again.
I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to constantly manage and watch our product levels. I'm hopeful support can help, but haven't heard back from them. We tried this app once before and the same thing happened. I had hoped it was a fluke, but perhaps not.
Developer reply ·
Thank you for your review. The problem you're having can be solved by reading how the inventory calculation works as described in this document. https://www.notion.so/inscoder/More-FAQs-d90053e5ac194b9999d748b59db8dd1a#9bca6585b4144e9aac3a50b3e7c5b016
This is exactly what I needed, I followed the tutorial and it seems to work fine. I had some inquiries about the app and the support team was pretty fast to reply. The interface could be improved more, make it easier to edit and view the inventory. Will update the review if something changes.
Does exactly what it says on the tin. I linked both male and female stock together using the same SKU which allowed me to use different photos for each product.
This did not work on the inventory I added the bundles and followed the steps for the connection with the inventory, but It never recorded the bundle purchases in to the products inventory, I deleted the plugin.
Developer reply ·
Thank you for your review. I'm sorry to hear about your experience. The problem you're experiencing can be solved by following the steps in the Bundle Setup document: https://www.notion.so/inscoder/Create-an-Inventory-Group-911436ad5b4c4defb3873b7bc5badffb
I used this app to link my inventory and love it. I was guided through the process perfectly. Thank you.
I have been searching for an app that can deduct inventory when using different variants. Tried others and were extremely complicated. This Connected app is truly a life saver, incredible support and so user friendly. If i can give it 10 stars i would. Do not waste 100's of hundreds of hours searching as i did. If you need to assemble items using variants, look no further,
At first I was so excited about having found this app. It seemed to respond to my needs. But when things got real, the app completely failed me. I do flash sales which attract many buyers and thus many sales in a short time. I sell sheets from rolls so I have bundles for this as instructed by Connected Inventory. Followed their set-up instructions to the letter. And when I needed it, It sold a whole lot of stock that I didn't have. Their reply after my complaint: We noticed you had a lot of sales in a short period of time. This app is not suited for this. People need to be warned for this. I have a bunch of disappointed customers and a business i'm trying to build up. I lost clients due to this app. Be wary!!!!!!
I've been using this app for quite some time, and I must say that it is a life saver. I have a lot of custom products across my store that share the same variants (tees) and needed to be able to accurately track and share my inventory. This app did just that! The install was super easy and using the app is a breeze. Thanks Connected Inventory!!
Have started using this app with the connected inventory via SKU part of the system and once set up it works great. The Support team are 5* and have got back to me quickly and clearly when required I had a lot of products to link up (Over 250 variants) so the process of going through and setting the inventory levels for each one manually would have been horrible but I did it by an inventory csv export and import. Having that covered in FAQ may have helped or a better way of doing bulk changes built on to the app even better and its only because of this that I have given 4* rather than 5* I do recommend this app and now getting on to the bundled option!!
This was the only app I could find to help me keep track of my complicated inventory. Easy to understand and use.
We've been using the app for a while and it's really intuitive and straight forward to work with. Support is top notch and lightning fast as well.
Initially it took me a little while to get my head around the Connected Inventory App, but now I understand it better it is proving to be a very useful tool. I received excellent support from the developers and in a timely manor. The developer even created a 'use case' for my particular application and posted it onto their website for me to follow. This helped me to tailor Connected Inventory to my particular use. The developer has plans to add more functionality including such things as low stock alerts. In the future I am sure Connected Inventory will become an even better tool than it already is.
Was facing a huge problem where are my inventory was not linking up with retail/wholesale. Daunting, thinking this is going to be a major process to fix, got in contact with connected inventory. Helped and guided me the whole way, it was a SIMPLE click of a button and BOOM everything sorted. That easy! Super happy, Thank you Billy for the wonderful service. Great app!
Great app, keeps track of several product variant stock levels at the same time, saved a lot of headaches
I used this app to connect my base products for inventory updates. The staff was super supportive and guided me throughout the entire process. Thank you!
Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!
Developer reply ·
Thanks for your review. The inventory sync on Black Friday is a slower than other days but eventually all orders gets sync'ed properly for all stores. Our goal for next year's BFCM is to let the sync as fast as normal days. Specific to your store, 3 months prior to Black Friday on 29 Aug, we've already recommended your team against using our app after we carefully evaluating your business requirement. We had suggested a different software in Aug that would fit your store better. Hope the recommendation can help you somehow. Thanks for your suggestion and have been with us for a few months.
Stoked to finally find this app to help with all of our inventory issues! Happy to say no more issues! All is working great and support was beyond helpful!
Great service. Fast turn-around. I was having problems synching after we changed warehouse locations but Billy from support was able to get things fixed for us extremely quickly.
Very helpful for what we needed accomplished. I also like that it's instantaneous. The second my inventory of one product is reduced, the other product(s) in the group follow suit at exactly the same time without delay.
Not only was this app exactly what I had been searching for but Cesar went above and beyond! I needed a few other customizable things done to make my ordering process just how I envisioned - not expecting that he could or would help with it - and not only did he understand exactly what I was wanting, but he came up with better ideas! He did all that I needed and within a quick turnaround. So thankful!
Works as described and intended. Billy on their team was also super helpful throughout the setup process. Great service. Definitely recommend!
Great service. Great app! Solved lots of our inventory problems when offering deal boxes that included other products on the site. Thank you!
This App does perfectly what it suppose to do. I no longer have to worry about updating quantities manually for duplicated varients. Easy to use and customer service was helpful as well. Highly recommend!
App does PERFECTLY what it supposed to do. Customer Support is FAST and FRIENDLY and EASY to understand. STop looking around, this is the BEST deal for the price and support quality.
I used this app to keep track of composite items. We have things set up where two different listings are actually sharing an inventory, and so when a customer is buying one of them, the inventory on the other listing needs to go down as well. This needs to happen on returned items as well; if one listing is restocked, the other listing needs to have its inventory adjusted as well. On our preliminary testings, it seems to accomplish what we need to do. Ultimately, only time can tell whether it really works as different scenarios arise. So far, no problem whatsoever. Just recently, we received an email asking us to delete the app and reinstall since there were changes in the Shopify API. In the email, they assured that things in the database would not be lost and we would not need to set things up again. It required some communication with the dev back and forth, but eventually things are back to how it was. We are very happy with the dev team replying and working on our case immediately. We will be updating this review as the time goes; but right now, we are happy with this app.
Great little App works straight of the box with no hassle, and the support is pretty good too. If you need to keep your inventory is sync across multiple variants this is the App for you.