EarthRoast Coffee
United States
Reviews (9)
Super easy to set up and I love the concepts. I know at least some of it works because it's worked on myself before. :)
Such a great app and service! Their products are solid. I have no dandruff anymore after using the Coconut shampoo, and I absolutely love the peppermint soap. So products are definitely worth it. They last quite a while, too. With that said, I'm leaving a 4-Star for now. Reason being that the support could use a little help. It's not awful, but sometimes it takes days to hear back, and I don't think anyone monitors the chat they have setup within their App. I have never once received a response on there to my questions. Email takes awhile sometimes too. I have usually had to call in for help. The app also doesn't sync with my store, for some reason, and their shipping profile is missing. This is one of the things I have requested help on several times to no avail. I'm also on the Business Plan, so was hoping that would help with support.
Super easy to set up, and great to small businesses.
Overall, really good. I do hate the app, though, and prefer the website. The app doesn't show all of the products they offer, and it's not easy to use at all. On top of that, it's hard to get to the website from the app, which is just weird. So, bookmark your dashboard on their website!
Developer reply ·
Thank you for the feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Was very simple and easy to use. I tried another app for this last week, and it didn't have a free version, just a trial. Well, I tried to set up the app, and it was AWFUL! I couldn't change menus or anything simple like that. They really wanted you to pay them, and set up a consultation it seemed. Enter Apptile. I found this app, and immediately deleted the other one. First, it's lowest tier is perfect for new small businesses. Second, it works. I was able to make my app, and test it on my phone without any hiccups. Now, I just had a meeting with them to publish my app on the iOS App Store. Next step, wait for Apple's approval and then start getting downloads!
Developer reply ·
Hey Thank you for your strong endorsement! We're thrilled to hear that Apptile provided a seamless experience for you, especially as a new small business. Your successful app setup and smooth transition to publishing is exactly what we strive for. Here's to many downloads and your continued success! Team Apptile
when I needed help, they were happy to help, and even offered to fix something on my site I couldn't figure out. I didn't even ask! :) They were great, and super helpful. I definitely recommend, for sure.
Best support from any app I've used on here. I literally got support seconds after sending a message. I provided a collaborator code, and they fixed my site with their badge in no time! The owner was SO nice and helpful, as well as encouraging.
Love this app! The people are amazing and really want you to succeed. There are calls that you can ask any questions on Thursdays and a group on FaceBook for fellow Dripshippers to come together and share ideas/experiences! The only issue I had was not being able to edit label settings after I submitted it. Not the label itself, which has to be FDA approved, so they charge 2.50 for the approval process. I had just selected the wrong grind for the specific label. Unfortunately, you can't update the grind for a label, but support advised me that on my next monthly charge I'd be refunded. So bravo! I was pleasantly surprised by that. It's not much, but they definitely want to satisfy you as one of their resellers.
